Customer Reviews for OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557)
OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557) is Out of stock
Item # : IM1XS9691
Model # : 78-81557
- Holster case designed for iPhone 17 Pro Max.
- Made from polycarbonate and synthetic rubber with a black finish.
Price is $15.90
203 reviews
Most helpful positive review
Posted Jan 11, 2026
A great accessory
I have enjoyed having this accessory especially with my new Pro Max iPhone. Sturdy build and convenient to use.
VS
Most helpful critical review
Posted Jan 12, 2026
Holster for Defender Series XT Pro Case
Not sure if it’s a defect but the holster doesn’t secure the phone well.
Fran
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 13, 2026
Phone holster
Phone holder seems like it's made too loose for phone. only loosely snaps in. Works ok but phone occasionally falls out
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 13, 2026
Turk Man
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 12, 2026
Holster for Defender Series XT Pro Case
Not sure if it’s a defect but the holster doesn’t secure the phone well.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 13, 2026
Slick Willy
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 11, 2026
A great accessory
I have enjoyed having this accessory especially with my new Pro Max iPhone. Sturdy build and convenient to use.
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Yanimoe_58
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 8, 2026
Does protect and secure...
It does protect and secure my iPhone 17 Pro Max as it should. It was given to me for free with the purchase of a TOPO DESIGNS Otterbox cover, so I can't complaint.
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Bill
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 8, 2026
Disappointed
Phone constantly falling out of the clip. Quality is definitely going down, not what it used to be.
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Response from Staples :
Hello Bill! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
January 8, 2026
Gary
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 4, 2026
I phone 17 pro max belt clip
Very loose fit. Had to modify with self adhesive felt in the bottom corners to keep phone secure.
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Response from Staples :
Hello Gary! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
January 6, 2026
Chris
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2026
Would recommend for the case only.
Case is great, the holster not so much. Phone constantly falls out.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 5, 2026
Eric
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 1, 2026
Needs some improvement
I use the holster on a daily basis. I wish Otterbox would redesign the way the holster secures the phone as the plastic teeth that lock into the phone case break EASY. That’s the only flaw with the design.
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Chris Cox
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Belt clip fits the iPhone 17 Pro Max
Nice belt clip holder for the Defender Pro case for iPhone 17 Pro Max, it’s a secure snap in
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G Dog
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 30, 2025
Tough as nails
Great sturdy clip! Absolutely love my Otterbox products.
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Chris
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 30, 2025
Works but issues
Works like it suppose to but not perfectly my phone has fallen out of the holder could have gotten a bad holder.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
December 31, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 29, 2025
Rugged and sleek
Very rugged and not extremely bulky. The clip turns and locks open to act as a kickstand. I clip it to my klunker bike handlebars and it holds great.
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Karl
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 28, 2025
Great
Defender Series is great insurance protection for any phone. Buy again....
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Jimbo
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 24, 2025
Works like it supposed to
We like the case because it provides a bit more protection and also allows us to carry the phones easier
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Spenc3
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 21, 2025
Weak holder
Holster does not hold phone very well. The tabs that hold phone and case need to be deeper to be able to secure the phone. Phone slips out to easy.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 22, 2025
Justan
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Better Belt Clip
This holder works very nicely with the Defender series phone case. It appears to be a bit improved from last year’s model which broke on me. (It was replaced by OtterBox)
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Not satisfied
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Doesn’t hold phone securely
The belt clip allows the phone to fall out easily, had it for two weeks and already on my third lense protector and second screen protector.
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Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
December 22, 2025
Robin
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Convenient accessory
Securely snaps onto case. Easy to clip on to belt or pocket.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 18, 2025
Does not hold securely
Does not hold the defender case with phone securely! Fell out twice already
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 22, 2025
Old Guy 75
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 10, 2025
Perfect for IPhone 17 Pro Max
I have been using Ottor Boxes to protect my IPhone, since my IPhone 11. I have always been satisfied and my phone is protected.
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