Customer Reviews for OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557)
OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557) is Out of stock
Item # : IM1XS9691
Model # : 78-81557
- Holster case designed for iPhone 17 Pro Max.
- Made from polycarbonate and synthetic rubber with a black finish.
Price is $13.49
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256 reviews
Most helpful positive review
Posted Mar 16, 2026
Otter Box is nearly unbreakable.
Otter Box is a brand that I will always rely on. I will always stick with the defender series no
Matter what. The only drawback is that when you buy the defender, it doesn’t come with a clip. You have to receive the product, then use the code to get the clip mailed to you. I can see that years down the road, it will be an issue where you have to separately buy the clip
...
Matter what. The only drawback is that when you buy the defender, it doesn’t come with a clip. You have to receive the product, then use the code to get the clip mailed to you. I can see that years down the road, it will be an issue where you have to separately buy the clip
...
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VS
Most helpful critical review
Posted Mar 13, 2026
Breaks screen
Two prongs on the clip will break the screen when pressed against it
Stephen C
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 16, 2026
Otter Box is nearly unbreakable.
Otter Box is a brand that I will always rely on. I will always stick with the defender series no
Matter what. The only drawback is that when you buy the defender, it doesn’t come with a clip. You have to receive the product, then use the code to get the clip mailed to you. I can see that years down the road, it will be an issue where you have to separately buy the clip
...
Matter what. The only drawback is that when you buy the defender, it doesn’t come with a clip. You have to receive the product, then use the code to get the clip mailed to you. I can see that years down the road, it will be an issue where you have to separately buy the clip
...
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Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 13, 2026
Breaks screen
Two prongs on the clip will break the screen when pressed against it
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
March 17, 2026
lisa
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 10, 2026
poor
horrible phone wont stay with any tap it falls out
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
March 10, 2026
Timothy kilpatrick
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 10, 2026
Not holding phone securely
Doesn’t hold phone keeps popping out when moving around
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
March 10, 2026
Ed Buck
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 2, 2026
Free Surprise
Great surprise from OtterBox, was free from them after I bought my Defender case.
Love both. Thanks
Love both. Thanks
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Jacob
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 21, 2026
Not sure how it happened but the clip broke
My clip broke I don’t know how but it’s broken …..
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Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
February 23, 2026
Donald
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 14, 2026
Helpdon
I feel that my phone falls out too easy from the holster I noticed today my screen protector is already broken please help
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Response from Staples :
Hello! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
February 16, 2026
KButler
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 13, 2026
I-Phone 17 Pro Max
Works great but needs a cover for the camera lens.
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Joel
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 12, 2026
Great case and free holster!!!!
Holster works great, very happy with the purchase of the case and the free holster that came so quickly once I filled out the order form!
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Jess
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 8, 2026
Horrible
Phone does not stay on clip, there is a large gap that makes it useless.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
February 9, 2026
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 5, 2026
Handy holster
The holster is great for everyday wear, walking the dog, wearing at work and playing golf1
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Aaron
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 3, 2026
Could be better
Could be better needs to have better camera protection
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
February 3, 2026
Nark
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 1, 2026
Excellent quality by the original Otterbox
The case and the holder work great. Never disappointed.
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Glenn
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 31, 2026
Great product.
Works great. Phone stays in holster and is easy to use.
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Danny
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 31, 2026
Otter box for the win!
Otter box cases are the only way to go! It’s the only case I trust to protect my phones!
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Redding guy
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 30, 2026
Solid performer
Sy to put on and it seems to offer good protection it’s the exception of the exposed camera lens.
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Rebel
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 29, 2026
Otterbox Phone Holder
Heavy duty, holds phone well, the clip is movable to change different directions to stand up.
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Coralp
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 29, 2026
Love Otter!
Great product @great price! This unit is well made for rugged use by my contractor
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 28, 2026
Dont buy. Phone falls out
Did not keep phone fastened in phone would fall out
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
January 28, 2026
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 26, 2026
Gooood cality
Gooodx good good goood good good good
Goooooooooooooooood
Goooooooooooooooood
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