Customer Reviews for OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557)
OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557) is Out of stock
Item # : IM1XS9691
Model # : 78-81557
- Holster case designed for iPhone 17 Pro Max.
- Made from polycarbonate and synthetic rubber with a black finish.
Price is $15.90
241 reviews
Most helpful positive review
Posted Feb 12, 2026
Great case and free holster!!!!
Holster works great, very happy with the purchase of the case and the free holster that came so quickly once I filled out the order form!
VS
Most helpful critical review
Posted Feb 8, 2026
Horrible
Phone does not stay on clip, there is a large gap that makes it useless.
Donald
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 14, 2026
Helpdon
I feel that my phone falls out too easy from the holster I noticed today my screen protector is already broken please help
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Response from Staples :
Hello! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
February 16, 2026
KButler
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 13, 2026
I-Phone 17 Pro Max
Works great but needs a cover for the camera lens.
0up votes 0
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Joel
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 12, 2026
Great case and free holster!!!!
Holster works great, very happy with the purchase of the case and the free holster that came so quickly once I filled out the order form!
0up votes 0
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Jess
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 8, 2026
Horrible
Phone does not stay on clip, there is a large gap that makes it useless.
0up votes 0
0down votes 0
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
February 9, 2026
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 5, 2026
Handy holster
The holster is great for everyday wear, walking the dog, wearing at work and playing golf1
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Aaron
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 3, 2026
Could be better
Could be better needs to have better camera protection
0up votes 0
0down votes 0
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
February 3, 2026
Nark
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 1, 2026
Excellent quality by the original Otterbox
The case and the holder work great. Never disappointed.
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Glenn
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 31, 2026
Great product.
Works great. Phone stays in holster and is easy to use.
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Danny
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 31, 2026
Otter box for the win!
Otter box cases are the only way to go! It’s the only case I trust to protect my phones!
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Redding guy
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 30, 2026
Solid performer
Sy to put on and it seems to offer good protection it’s the exception of the exposed camera lens.
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Rebel
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 29, 2026
Otterbox Phone Holder
Heavy duty, holds phone well, the clip is movable to change different directions to stand up.
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Coralp
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 29, 2026
Love Otter!
Great product @great price! This unit is well made for rugged use by my contractor
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 28, 2026
Dont buy. Phone falls out
Did not keep phone fastened in phone would fall out
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
January 28, 2026
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 26, 2026
Gooood cality
Gooodx good good goood good good good
Goooooooooooooooood
Goooooooooooooooood
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Vanessa
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 25, 2026
Phone falls out
Not working clip doesn’t hold phone in falls out ez
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
January 26, 2026
Henry A
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 24, 2026
Apple 17 Pro Max cameras are blocked by the OtterB
Unfortunately, the holder did not have any opening for the Apple 17 Pro Max cameras. Hence, I have to remove my phone from the holder whenever I want to take a picture. Of course, if I want to take a timely photo, I might miss the opportunity since it takes some time to remove the phone from the holder. This is a major error in the manufacturing of the holder.
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Arbor MD
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
More like a 2 on the drop rating
I love the holder just horrible on drops always breaks same spot
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Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
January 21, 2026
Belt clip
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
Belt clip for iphone 17 pro max
Broke in one week, very fragile……………………………………………..
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
January 20, 2026
Derrick
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 19, 2026
Apple Pro Max
Great product I’m out of words I’m very impressed on the company and service
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Otterbox user
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 18, 2026
Weak hold.
The holster fits well But will not secure it properly. 1 bump and it pops out
0up votes 0
0down votes 0
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our products with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 19, 2026