Customer Reviews for OtterBox Defender XT Case for iPhone 17 Pro Max, Shock Absorbing, Black (78-81557)
Item # : IM1XS9691
Model # : 78-81557
- Holster case designed for iPhone 17 Pro Max.
- Made from polycarbonate and synthetic rubber with a black finish.
Price is $15.90
99 reviews
Most helpful positive review
Posted Nov 13, 2025
Nice surprise
It was a nice surprise to get the holster so quick fits perfect
VS
Most helpful critical review
Posted Nov 8, 2025
Please make clips a little more reliable
The clip is not good phone falls out with minimal movement getting out of tree stand or just bumping it bought one for my dad had the same exact issue
Tommy
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 13, 2025
Nice surprise
It was a nice surprise to get the holster so quick fits perfect
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Beto
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 8, 2025
Please make clips a little more reliable
The clip is not good phone falls out with minimal movement getting out of tree stand or just bumping it bought one for my dad had the same exact issue
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Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
November 10, 2025
john doe
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 5, 2025
holster weak
It won't hold the phone very well, and every time I move suddenly, it falls out of the holster.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
November 5, 2025
Sterry1105
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 5, 2025
Big and bulky
To big and bulky tale sup to much room in pocket or on your side.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
November 5, 2025
Real life
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 2, 2025
Terrible!
Absolutely terrible! Won’t stay in belt clip. Broke the case, broke my screen protector, absolutely terrible product
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
November 3, 2025
David
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 1, 2025
Problems
Phone drops out continuously and will not click into place as previous models
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Response from Staples :
Hello David! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
November 4, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 30, 2025
17 Pro Max carrying case 2025
Fantastic carrying case cover. Holds my phone great.
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Keith Fields
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 28, 2025
OtterBox Defender XT case for iPnone 17 Pro Max
Looks good, and is protecting well! Perfect fit. Blue/clear.
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Fletcher
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 27, 2025
iPhone 17 pro max defender series pro/xt holster
I do like how you can rotate it 360 degrees and the clip that goes on ur belt is nice however putting my phone in it doesn’t seem very secure it does like to fall out occasionally for no apparent reason my phones fallen a couple times and that is very frustrating I wish it’d be more sure
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
October 28, 2025
Brandon
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 27, 2025
Very good
Works very well. Otterbox always makes good stuff.
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Jesse
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 25, 2025
Holster for iPhone 17 pro
Great quality and excellent/easy to submit warranty.
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Nathan
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 22, 2025
Belt clip is great
Works as intended works great plus free with a case purchase
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Joe Pate
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 22, 2025
Outstanding!!!!
Excellent case. Love the clear back on XT case. The sides have a really good grip. This is the fourth iPhone to use the XT case and I keep coming back to it. Holster is good too. Don’t use it as much. But it works great.
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Frank
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 20, 2025
👍
So far, it’s a good fit for me and I like it does what I want to do. Thank you outer box.
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John S
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 19, 2025
Great protection, sensitive camera button
Solid feel, just a few negatives. The back smooth part takes away some of the “grippiness”. Also, the camera button is SUPER easy to press which has caused me to deactivate some of the new features because of activating the camera all the time.
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Fran
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 18, 2025
Love it
Love it, keeps my hands free yet phones easily accessible
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Bill L
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 17, 2025
Basic protection
I still like using the holster with my iPhone 17 Pro Max. It protects the screen when I am not using the phone.
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Alex
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 17, 2025
Not like Others
Holster hard to get phone into with the cover on. Phone has fallen off holster several times.
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Response from Staples :
Hello Alex! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
October 21, 2025
Lisa
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 16, 2025
Definitely not a fan and will not buy again
I did not care for the case. The ugly orange circle on the back for magsafe was bad enough. But when did OtterBox start getting rid of screen protectors? Also, why isn't the belt clip included with the case? I did not like that at all. I am no longer using this case and I've purchased another one. That looks much better on my phone and protect just as well.
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
October 17, 2025
John
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 16, 2025
Holster
It’s nice and it seems like it’s durable and it has a built in kickstand
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