Customer Reviews for OtterBox Symmetry MagSafe Phone Case for Apple iPhone 17 Pro Max, Shock Absorbing, Floral Romance (77-98904)
OtterBox Symmetry MagSafe Phone Case for Apple iPhone 17 Pro Max, Shock Absorbing, Floral Romance (77-98904) is Out of stock
Item # : IM1XS9701
Model # : 77-98904
- Slim, clear fashion case style designed for Apple iPhone 17 Pro Max.
- Includes built-in magnets for seamless compatibility with MagSafe chargers and accessories.
Price is $37.98
60 reviews
Most helpful positive review
Posted Nov 13, 2025
Style & protection: you’ll love it!
Everything I want for a phone case! Simple, understated, classic. I prefer clear cases so I have options to put stickers on iPhone and change them up whenever needed. Otterbox cases never turn yellow; of course my iPhone doesn’t sit out in direct sunlight either.
VS
Most helpful critical review
Posted Oct 12, 2025
Cheap, quality diminished
The volume button popped off almost immediately when I had to remove the case. Pretty worthless. I have had otter box cases since my first smartphone (well over a decade ago) - and this is the first time one has disappointed
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 13, 2025
Style & protection: you’ll love it!
Everything I want for a phone case! Simple, understated, classic. I prefer clear cases so I have options to put stickers on iPhone and change them up whenever needed. Otterbox cases never turn yellow; of course my iPhone doesn’t sit out in direct sunlight either.
0up votes 0
0down votes 0
Report
CB33
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 12, 2025
Great case
Great case. Only downfall is the edges where the outer case is not pulls away from the phone.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
November 12, 2025
Arts
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 6, 2025
Great product
Great product for your phone, I’ve used for years and had no problems
0up votes 0
0down votes 0
Report
Unhappy shopper
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 28, 2025
Unhappy with otterbox
Very simple had to choice. Very thin has no drop protection
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
October 28, 2025
Michael R
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 24, 2025
Case
It’s ok. But feels a little flimsy at the of case. For the money
0up votes 0
0down votes 0
Report
Trish
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 24, 2025
awesome case
I have bought this particular product many times for my previous phones. I drop my phone all the time and i have never have and cracks on any of my phones. Great case!
0up votes 0
0down votes 0
Report
Miosotis
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 24, 2025
Excellent quality
I’m so happy with my new OtterBox case. It’s protect my phone and it’s looks like clean and fancy.
0up votes 0
0down votes 0
Report
Gregory J Allen
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 24, 2025
Always purchase Otterbox!
Love my Synergy Otterbox iPhone case. It always protects my phone from damage.
0up votes 0
0down votes 0
Report
Jennifer
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 23, 2025
Doesn’t work with screen protectors
Doesn’t work with a glass screen protector. The case won’t let the screen protector to stay on the screen. It pushes up the corners of the glass protector.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello, Jennifer! Our products are not tested for compatibility with third-party accessories, and as such, we cannot guarantee performance or results when used in combination with non-OtterBox items. If you need any additional assistance, or would like more information about our amazing screen protection options, please reach out to our Customer Service team via chat and we would be happy to help!
October 24, 2025
JALL
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 16, 2025
not what I thought it was!
I was hopeful this model had the port coverage for the charging accessory. Sadly it does not, I will be looking for another case!
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We make a variety of cases for your device! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
October 16, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 13, 2025
Does what it says
Sturdy with a minimalist style, also, its camera button is actually responsive to different pressures.
0up votes 0
0down votes 0
Report
Robert
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 12, 2025
Good Lightweight Case
Excellent lightweight case. If your phone lives in you purse/briefcase, this is the phone case for you. While it’s not as robust as other Otterbox products, it’s good enough for general protection. I would add a screen protector and camera lens protector with this case.
0up votes 0
0down votes 0
Report
ByRo
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 12, 2025
Great clear case for 17 Pro Max
Great case, good grip all around, easy to put on and take off. 1month in - so far, so good!
0up votes 0
0down votes 0
Report
Greg West
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 12, 2025
Great Case
Very good case. Bought it for my last five iPhones
0up votes 0
0down votes 0
Report
No high notes
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 12, 2025
Cheap, quality diminished
The volume button popped off almost immediately when I had to remove the case. Pretty worthless. I have had otter box cases since my first smartphone (well over a decade ago) - and this is the first time one has disappointed
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
October 14, 2025
Mike M
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 9, 2025
Great Case
Once again, Otterbox has the best combination of protection and sleekness in iPhone cases. I’ve been buying Otterbox Cases since the company began making cases for iPhones. Hands down, they’re one of the best. The only thing I don’t like about the iPhone 17 Pro Max cases is they do not offer protection for the iPhone camera bar or plateau as some people call it. I hope ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
October 9, 2025
Jean
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 5, 2025
🤩
Best clear case for the iPhone 17 PM, I’m loving it
0up votes 0
0down votes 0
Report
Nikki
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 4, 2025
MagSafe not strong. Skip it.
The magnet is not strong on this one. My MagSafe wallet fell off several times with a light touch and I almost dropped my phone. My previous case was the very same one and I did not have that issue.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello Nikki! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
October 7, 2025
User31384
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 1, 2025
works but doesn’t
Doesn’t fully protect camera. Loses functionality on camera tactile button.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
October 1, 2025
Seasoned OtterBox User
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 1, 2025
Good but not perfect.
It is a great case, however there are two things I would change. There is no aligning magnet that all previous mag cases had and I wish it covered the camera plateau.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
October 1, 2025