Customer Reviews for OtterBox Defender Series Pro XT Case for iPhone 17 Pro, Shock Absorbing, Black (78-81555)
OtterBox Defender Series Pro XT Case for iPhone 17 Pro, Shock Absorbing, Black (78-81555) is Out of stock
Item # : IM1XS9716
Model # : 78-81555
- Rugged holster case designed for the Apple iPhone 17 Pro
- Made of polycarbonate and comes in black
Price is $15.90
102 reviews
Most helpful positive review
Posted Dec 14, 2025
Good fit and very protective
The OtterBox went on easily and fits great. It appears that it will do a great job of protecting my new phone.
VS
Most helpful critical review
Posted Jan 9, 2026
Clip won’t hold phone.
The clip holds the phone where the screen is facing outward. I feel the screen is protected better when the phone is facing the towards my belt. I’ve owned several otterbox clips for different iPhones and they have worked perfect. But the new clips for the iphone17 doesn’t work.
Charles
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 9, 2026
Clip won’t hold phone.
The clip holds the phone where the screen is facing outward. I feel the screen is protected better when the phone is facing the towards my belt. I’ve owned several otterbox clips for different iPhones and they have worked perfect. But the new clips for the iphone17 doesn’t work.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 9, 2026
Justin
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 4, 2026
Does not secure the phone
The clip works but it barely clips in this is now the third time my phone has fell out of the clip and onto the ground. Twice in the snow and I had a hard time finding it. It holds the phone but just doesn’t secure it very well I think the leather case with the magnets work better
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
January 6, 2026
Renewed Review
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 24, 2025
Good product for casual use
Product works great however the plastic feels a bit chintzy. I’d recommend for casual use but I wouldn’t take it to a construction site or jogging
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DClark
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Excellent case, but holster needs to be a lot bett
The protective case is excellent, but it fits loosely in the holster and can fall out easily. I modified my holster so it secures the phone.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 22, 2025
Tim Opo
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 14, 2025
Great holder just couldn’t handle the cold
Outside zero degrees went to uncut phone holder cracked in half.
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Coach
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 14, 2025
Good fit and very protective
The OtterBox went on easily and fits great. It appears that it will do a great job of protecting my new phone.
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Leonard
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 13, 2025
Otter box clip
The clip is not as secure as some of the others I have had.
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Bill I
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 13, 2025
iPhone 17 Pro holster
The holster does not hold the phone securely enough and at times causes the phone to fallout at times. One time it fall out of the holster and I did not know and someone stopped me to inform me of the phone on the rugged floor. The iPhone 17 Pro design has its challenges so that could why the holster design may not be as secure. Other than that, I have had Ottobox Def...
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Josh
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 11, 2025
Terrible
Phone falls out of the clip.. doesn’t have a good connection point anyway you put it..
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 12, 2025
Anthony
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 11, 2025
Owner
Terrible design, I’m in construction and the telephone screen is open to damage because of outward facing screen design holster. Was 100% better when the phone was installed with the screen facing the holder and protected by the holder.
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
December 11, 2025
Awaiting Solution
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 7, 2025
Did not work.
Product does not hold case firmly as with previous models.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 8, 2025
Mud Maniac
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 6, 2025
Otterbox is great
I got the clear defender with black rubber edges. My one and only complaint is the phone clips into the holster loosely. My phone has fallen out a couple times and I’ve only had it a few weeks.
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William
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 2, 2025
Disappointed!
The iphone 17 pro would easily fall out...disappointed
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
December 4, 2025
TMAC
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 29, 2025
Not as secure as previous versions
I bought the Otter Box defender before the belt clip. They do not snap together as securely as previous ones I have had
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 1, 2025
Todd
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 17, 2025
Excellent product!
I couldn’t be happier with my recent Otterbox Defender series I-phone protector.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 17, 2025
Nice
Works well, fits phone/case as expected. Used these for many years.
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Dina V
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 15, 2025
The reason I use the defender series
It’s protection of the ports is the reason I use Otter Box
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Smoky
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 15, 2025
Bulky Holster
Initially I was excited to receive this but after having it on the phone for a couple of days I removed it as it was way too bulky for my liking. For a guy who would attach it to his pants buckle it would be fine. For a woman it took up too much room in my purse and the additional weight tugged on the waistline of pants without a belt.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
November 17, 2025
Bob M
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 12, 2025
Awesome Holster
I’ve owned one of these for ten plus years, won’t leave home without it. The only way I holster my phone!
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Detrich
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 12, 2025
Poor quality
Very poor quality, my case wont stay in the clip, randomly falls out.
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
November 13, 2025