Customer Reviews for OtterBox Defender Series Pro XT MagSafe Phone Case for Apple iPhone 17 Pro, Shock Absorbing, Dark Side (77-98459)
Item # : IM1XS9741
Model # : 77-98459
- Rugged phone case for the Apple iPhone 17 Pro
- Integrated magnets snap firmly to MagSafe chargers and accessories
Price is $69.99
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Over 30
118 reviews
Most helpful positive review
Posted Jan 18, 2026
Must have
I will continue to purchase OTTERBox to protect my iphones. This is my first time with the Defender and it is exactly as described. Love the grip and protection without being bulky.
VS
Most helpful critical review
Posted Jan 25, 2026
Not happy
The back of the case is very slippery… had to return it
Alexandra s
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 25, 2026
Not happy
The back of the case is very slippery… had to return it
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 26, 2026
Matt
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
Heard great things now very disappointed
Despite installation of defender pro and screen protector my screen cracked within two weeks - without even dropping it. Just in my coat pocket. My only explanation is that it must have been hit at a weird angle by my door key in my pocket or something like that. The crack is next to the ring on/off button on the phone. But really I thought this would provide more prote...
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Response from Staples :
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
January 21, 2026
rmwilliams
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 18, 2026
Must have
I will continue to purchase OTTERBox to protect my iphones. This is my first time with the Defender and it is exactly as described. Love the grip and protection without being bulky.
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Marub
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 17, 2026
17 pro apple review of case
Nice case wish rear bottom was more clear otherwise light and attractive
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Jess
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 11, 2026
Over it
3rd case in a month and it won’t work either. No one can hear me unless I have AirPods in
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Response from Staples :
Hello Jess! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
January 12, 2026
Sergio
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 11, 2026
Raised area
Don’t like the fact that it doesn’t cover the raised area where the cameras are
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 12, 2026
MHmh
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 9, 2026
👍
Fit great & only time will tell on durability!!!!!!
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Norm Michaels
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 8, 2026
My 4th iPhone, my 4th OtterBox
I received my first iPhone in 2007, nineteen years ago. I have had an OtterBox Defender on each of my four iPhones since. I cannot count the times that I have dropped my phone without a scratch. There are copycats, but there is none better than OtterBox.
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Samuel
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 5, 2026
Disappointed
I bought this case not realizing that it was a new design of the original defender. I have had the otterbox defender on nearly every iPhone i have ever had and have really enjoyed them. This however being only 2 piece construction disappointed me. I've always enjoyed the rubber backing on the defenders but this has a slippery plastic back on it. also, I ordered the camo...
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
January 6, 2026
Chad
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Great case
Exactly the quality and design I expected from OtterBox
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Navychiefmm
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Nice, solid case
This is a super nice and solid case for my very expensive phone.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 19, 2025
It handles the farm animals!
I have been a defender user for 4 phones over the years. This new one has taken all my worry of damage. I have a tendency to drop my phone working around animals on a farm. It survives every time!
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Mark
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 19, 2025
Poor design
I’ve had otter box cases for years and year. Always the camo version. This version just did not fit right. Also the camo on the back is glossy which makes scratches easy to see.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 22, 2025
RammingSpeed
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 10, 2025
Tbe Best Protection for you iPhone
I never used anything but an Otterbox to protect my phones. They are lightweight but extremely tough and last. Excellent product to use for superb protection. Couldn’t be happier. 👍
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RGgmom
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 10, 2025
Great Protection for Your Phone
Love Otterbox Phone cases because of the protection they provide my phone. They offer a variety of cases for all phones. I have the dark blue 17Pro & this lighter blue case looks great on it. Easy to put on. Able to access all buttons easily.
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PGTx
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 9, 2025
Great
Great product. I always protect my phone with OtterBox.
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Dwayne
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 4, 2025
Damage
Case was damaged when I received it was no able to use it
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 8, 2025
Ron Cheek PhD
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 3, 2025
Defender with Clip Isn't Functional
I bought this Defender series because it had the clipper attachment. But I am in a wheelchair and clip the iphone on the bottom of my wheelchair seat. So, when I grab the phone with the clipper on it, I've got to take the clip off to be able to use the photo section and other aspects and features of my iphone.
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
December 4, 2025
Cyclone Fan
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 29, 2025
Works
Fit my phone perfectly and looks great. Was easy to install.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 24, 2025
What I hoped for...
Very different layering from my last Defender and it was simple and it works. I got the camo model and it works great with my orange phone.
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