Customer Reviews for Samsung Galaxy Z Fold7 5G Smartphone Cell Phone, 512GB, Silver Shadow (SM-F966UZSEXAA)
Samsung Galaxy Z Fold7 5G Smartphone Cell Phone, 512GB, Silver Shadow (SM-F966UZSEXAA) is New at Staples
Item # : IM1YS6518
Model # : SM-F966UZSEXAA
- Features an expansive 8.0-inch Dynamic AMOLED 2X screen with a resolution of 2184 × 1968 pixels (QXGA+), delivering vibrant colors and deep contrast for immersive viewing whether you're multitasking or watching content
- Includes a 6.5-inch Dynamic AMOLED 2X panel with a resolution of 2520 × 1080 pixels (FHD+), offering a traditional smartphone experience when folded
Price is $2,278.88
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Over 30
6053 reviews
Most helpful positive review
Posted Feb 4, 2026
Great feature
I nougth this a month ago and am so happy that i did this
VS
Most helpful critical review
Posted Feb 4, 2026
Samsung let me down (Z Fold 7)
Unreliable. Inner screen developed cracks under the screen and not the screen itself at the hinge. Phone was sent back with the red arrow sticker to show me the "damage" that prevents Samsung from repairing it under the "screen warranty". Interface is completely black now. Front screen that doesn't have the hinge still works like a dream despite all that "damage" that c...
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Monabarcena
Reviewed at:
Samsung PH
Posted Feb 4, 2026
Great feature
I nougth this a month ago and am so happy that i did this
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Kim D
Reviewed at:
Samsung US
Posted Feb 4, 2026
Samsung let me down (Z Fold 7)
Unreliable. Inner screen developed cracks under the screen and not the screen itself at the hinge. Phone was sent back with the red arrow sticker to show me the "damage" that prevents Samsung from repairing it under the "screen warranty". Interface is completely black now. Front screen that doesn't have the hinge still works like a dream despite all that "damage" that c...
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Darktazz
Reviewed at:
Samsung US
Posted Feb 4, 2026
So far....
So far I love this phone, I've had no issues. The only think I would love to see in the future is an s pen.
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Jazz and Cocktails
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 2, 2026
Elegant Design but Compromised Battery Life
I waited a few months to get mine as my early production Z Fold4 suffered hinge issues. The 7 is certainly an improvement - it's much thinner and the outside screen is pretty much full size. I decided to preserve the thinness by going with a thin carbon fiber case instead of my usual leather cases. I have noticed two issues so far: 1) the back button is sometimes unresp...
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Response from Staples :
Greetings Jazz and Cocktails,
Thanks for sharing your experience with the Galaxy Z Fold7. This model is becoming slimmer, more user-friendly, and more portable than previous versions. Battery life and responsiveness can depend on your settings and usage, and your insights highlight how these elements affect overall satisfaction over time. Samsung continues growing its foldable range, offering more options in size and features. We appreciate your loyalty as a Samsung customer.
-Ty
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February 3, 2026
ivankelvin
Reviewed at:
Samsung PH
Posted Feb 2, 2026
The Best Foldable of the Decade!
Aesthetics: 10/10
Innovation: 10/10
Usability: 10/10
Innovation: 10/10
Usability: 10/10
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TrizzAy
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Samsung US
Posted Jan 31, 2026
Nice
Samsung products are great! I would like to further more the experience
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Response from Staples :
Hello TrizzAy,
Thank you for sharing your feedback on the Galaxy Z Fold7. Galaxy devices are built to provide depth and flexibility, enabling users to find new ways to customize their experience as they become more familiar with the device. The Galaxy Z Fold7 offers innovation and versatility that many customers keep exploring over time. We appreciate you being a Samsung customer.
-Ty
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February 2, 2026
L3roy
Reviewed at:
Samsung US
Posted Jan 31, 2026
Solid phone especially for the multitasking
Upgrading from S25 Ultra. Have had this phone 8 days now and really liking it displays are really great. Really fast and snappy. Seems like a durable phone for the most part very well put together. The four main takeaways for me camera could be better with the optical zoom, once you go to 3x it seems to get choppy and blurry. Battery life is not the greatest only 4400 m...
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Response from Staples :
Howdy L3roy,
Thanks for sharing your thoughtful comparison after switching to the Galaxy Z Fold7. The Fold7 is designed to excel in multitasking, responsiveness, and immersive displays, and it's great to see those features shine in daily use. Differences in camera zoom, charging speeds, and battery life often feel more noticeable when switching from a premium device like the Ultra. Your feedback about S Pen support highlights how important creative and productivity tools are in the Z Fold experience. Samsung continues to improve its foldable lineup, focusing on delivering powerful devices to the market. We appreciate your loyalty as a Samsung customer.
-Ty
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February 3, 2026
Brigette
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 30, 2026
Samsung Galaxy Z Fold 7
I've been using the Samsung Galaxy Z Fold 7 for about a month now, and I can honestly say it’s one of the most innovative phones I've ever owned.
The foldable design is not just a gimmick it truly changes how you use your phone.
When unfolded, the screen feels like a
small tablet, making it incredibly easy to read, watch videos, multitask, and see everything clear...
The foldable design is not just a gimmick it truly changes how you use your phone.
When unfolded, the screen feels like a
small tablet, making it incredibly easy to read, watch videos, multitask, and see everything clear...
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Filbie
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 30, 2026
Not much different than the six
I went from the six to the seven and really on the first day the seven felt just like the six did.... There was no huge difference even though there were changes like the screen is a little bigger and the thing is thinner but not enough to really stand out.... That said, I still like the Samsung fold phones.. I've had four of the seven generations so far.. and I will bu...
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Response from Staples :
Hi Filbie,
Thank you for sharing this insightful comparison. The Galaxy Z Fold7 highlights enhancements such as a lighter weight, a larger screen, and improved usability, rather than visual modifications. It’s wonderful to know that the Z Fold series remains a part of your daily life. We value your loyalty as a Samsung customer.
-Ty
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February 2, 2026
Gladys
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Satisfied
Happy with my purchase. I was hesitant because of mixed reviews. I am very pleased with the phone. It's so light and easy to use. I bought a slim protective case and it fits like a glove.
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Response from Staples :
Hi Gladys,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the device exceeded expectations and provided a comfortable and intuitive experience. The Z Fold7 is designed to combine a lightweight feel with a large immersive display, making it simple to enjoy both folded and unfolded use. Thank you for choosing Samsung.
-Ty
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February 2, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Samsung Galaxy z Fold 7
This phone is on its own level. Great all around phone. Then the aspect of getting an 8 inch phone/tablet just puts it on its own level. Amazing tech Samsung put in.
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Response from Staples :
Hey Bruno Gonzalez,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We're glad you're enjoying your device. The spacious inner display and tablet-like experience define the Z Fold series, offering more options to work, stream, and multitask. It’s great to hear that the innovation and engineering of the Z Fold7 impress you. We appreciate your choice of Samsung.
-Ty
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February 2, 2026
Carey
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
So far so good
Love the size of the screen and the thickness of the phone. Still learning all of the features but so far looks very promising. The only negative I have and this isn't really about the phone that the phone was delivered with five g network off which caused me concern because it took me a while to realize why I couldn't connect to the Internet off wifi.
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Response from Staples :
Hey Carey,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
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February 2, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Love this phone!
I love this phone because it fits in my hand very well unfolded. And then when I need a bigger screen , I unfold the phone. The phone is very light and takes beautiful pictures.
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Response from Staples :
Hey Barbara,
Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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February 1, 2026
Navavenue
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Perfect
Honestly once the cameras are up to par with a bit more battery life. It's a knock out
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Response from Staples :
Hello Navavenue,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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February 1, 2026
Wayne
Reviewed at:
Samsung US
Posted Jan 29, 2026
Cellular service is downgraded from the Z Fold5
I upgraded from Z Fold5 to this Z Fold7. Cellular service is terrible on the Z Fold7 compared to the 5. I'm contemplating on going back to my 5. I wish I hadn't bought this phone.
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Response from Staples :
Hello Wayne,
Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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January 29, 2026
Ted D
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Best fold yet.
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the...
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Response from Staples :
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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January 29, 2026
Hanish M
Reviewed at:
Samsung US
Posted Jan 29, 2026
The best phone of all.
Now I feel like I am using a folding phone, very light weight, very good performance, great features, everything I wanted in a mobile is there in it.
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Response from Staples :
Hi Hanish M,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great that you feel the full impact of a foldable design paired with powerful performance makes this device special. The Z Fold7 delivers advanced features while remaining light and comfortable for daily use. Thank you for choosing Samsung.
-Ty
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February 1, 2026
HelluvaOtaku
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
First Foldable experience.
Samsung Galaxy Z Fold 7 — My Favorite Phone Yet
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitaski...
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitaski...
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Response from Staples :
Hey there,
Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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February 2, 2026
hani m
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
best product
The best phone of my life. I feel something unique when I use it.
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Response from Staples :
Hey there hani m,
That's a wonderful sentiment about your Galaxy Z Fold7, created to reflect your desire for uniqueness and innovation. Its design and features are intended to stand out and elevate everyday moments. We're delighted to hear it's resonating with you. Thank you for selecting Samsung.
-Ty
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January 30, 2026
Samsung
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Honest
Very excellent. the only drawback I give it is its poor load speed of 25W.
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Response from Staples :
Hello there,
Thank you for sharing your honest feedback. The Galaxy Z Fold7 is designed to balance performance, efficiency, and battery health, while supporting fast charging for everyday use. Your input helps highlight how different users prioritize charging experiences. Samsung appreciates you choosing Galaxy.
-Ty
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January 29, 2026