Customer Reviews for Samsung Galaxy Z Fold6 5G Foldable Unlocked Smartphone Cell Phone, 512GB, Jet Black (SM-F966UZKEXAA)
Samsung Galaxy Z Fold6 5G Foldable Unlocked Smartphone Cell Phone, 512GB, Jet Black (SM-F966UZKEXAA) is New at Staples
Item # : IM1YS6538
Model # : SM-F966UZKEXAA
- 8-inch Dynamic AMOLED 2X main display with a resolution of (QXGA+) 2184 × 1968 pixels and a 6.5-inch cover screen
- Features a triple rear camera system with a 200MP main sensor, a 12MP ultra-wide lens, and a 10MP telephoto lens, along with dual 10MP front-facing cameras
Price is $2,278.88
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Over 30
6046 reviews
Most helpful positive review
Posted Jan 30, 2026
Samsung Galaxy Z Fold 7
I've been using the Samsung Galaxy Z Fold 7 for about a month now, and I can honestly say it’s one of the most innovative phones I've ever owned.
The foldable design is not just a gimmick it truly changes how you use your phone.
When unfolded, the screen feels like a
small tablet, making it incredibly easy to read, watch videos, multitask, and see everything clear...
The foldable design is not just a gimmick it truly changes how you use your phone.
When unfolded, the screen feels like a
small tablet, making it incredibly easy to read, watch videos, multitask, and see everything clear...
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VS
Most helpful critical review
Posted Jan 28, 2026
Poor phone
Horrible phone. Transported only 13 phone numbers contacts without names from previous Z Fold4 out of over 500. The Z7 will not copy messages with finger pressure. Many other difficult issues.
L3roy
Reviewed at:
Samsung US
Posted Jan 31, 2026
Solid phone especially for the multitasking
Upgrading from S25 Ultra. Have had this phone 8 days now and really liking it displays are really great. Really fast and snappy. Seems like a durable phone for the most part very well put together. The four main takeaways for me camera could be better with the optical zoom, once you go to 3x it seems to get choppy and blurry. Battery life is not the greatest only 4400 m...
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Brigette
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 30, 2026
Samsung Galaxy Z Fold 7
I've been using the Samsung Galaxy Z Fold 7 for about a month now, and I can honestly say it’s one of the most innovative phones I've ever owned.
The foldable design is not just a gimmick it truly changes how you use your phone.
When unfolded, the screen feels like a
small tablet, making it incredibly easy to read, watch videos, multitask, and see everything clear...
The foldable design is not just a gimmick it truly changes how you use your phone.
When unfolded, the screen feels like a
small tablet, making it incredibly easy to read, watch videos, multitask, and see everything clear...
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Filbie
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 30, 2026
Not much different than the six
I went from the six to the seven and really on the first day the seven felt just like the six did.... There was no huge difference even though there were changes like the screen is a little bigger and the thing is thinner but not enough to really stand out.... That said, I still like the Samsung fold phones.. I've had four of the seven generations so far.. and I will bu...
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Gladys
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Satisfied
Happy with my purchase. I was hesitant because of mixed reviews. I am very pleased with the phone. It's so light and easy to use. I bought a slim protective case and it fits like a glove.
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Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Samsung Galaxy z Fold 7
This phone is on its own level. Great all around phone. Then the aspect of getting an 8 inch phone/tablet just puts it on its own level. Amazing tech Samsung put in.
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Carey
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
So far so good
Love the size of the screen and the thickness of the phone. Still learning all of the features but so far looks very promising. The only negative I have and this isn't really about the phone that the phone was delivered with five g network off which caused me concern because it took me a while to realize why I couldn't connect to the Internet off wifi.
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Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Love this phone!
I love this phone because it fits in my hand very well unfolded. And then when I need a bigger screen , I unfold the phone. The phone is very light and takes beautiful pictures.
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Navavenue
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Perfect
Honestly once the cameras are up to par with a bit more battery life. It's a knock out
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Wayne
Reviewed at:
Samsung US
Posted Jan 29, 2026
Cellular service is downgraded from the Z Fold5
I upgraded from Z Fold5 to this Z Fold7. Cellular service is terrible on the Z Fold7 compared to the 5. I'm contemplating on going back to my 5. I wish I hadn't bought this phone.
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Response from Staples :
Hello Wayne,
Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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January 29, 2026
Ted D
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Best fold yet.
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the...
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Response from Staples :
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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January 29, 2026
Hanish M
Reviewed at:
Samsung US
Posted Jan 29, 2026
The best phone of all.
Now I feel like I am using a folding phone, very light weight, very good performance, great features, everything I wanted in a mobile is there in it.
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HelluvaOtaku
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
First Foldable experience.
Samsung Galaxy Z Fold 7 — My Favorite Phone Yet
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitaski...
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitaski...
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hani m
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
best product
The best phone of my life. I feel something unique when I use it.
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Response from Staples :
Hey there hani m,
That's a wonderful sentiment about your Galaxy Z Fold7, created to reflect your desire for uniqueness and innovation. Its design and features are intended to stand out and elevate everyday moments. We're delighted to hear it's resonating with you. Thank you for selecting Samsung.
-Ty
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January 30, 2026
Samsung
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Honest
Very excellent. the only drawback I give it is its poor load speed of 25W.
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Response from Staples :
Hello there,
Thank you for sharing your honest feedback. The Galaxy Z Fold7 is designed to balance performance, efficiency, and battery health, while supporting fast charging for everyday use. Your input helps highlight how different users prioritize charging experiences. Samsung appreciates you choosing Galaxy.
-Ty
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January 29, 2026
MLynn
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Best Gift Ever!!!
This phone was NOT on my radar when purchasing a new phone. Until, one day I logged into my Google Perks and clicked to claim my prize, expecting points and saw I won a new z fold! I am thoroughly enjoying all the features and how it folds. The only hiccup is it does not have a stylus. Noooooo! Other than that, I really do love it.
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Response from Staples :
Hi MLynn,
What an exciting surprise and a wonderful way to explore the Galaxy Z Fold7. It’s inspiring to hear how much you enjoy the foldable design and the diverse features that make daily use enjoyable and exciting. The immersive display and seamless folding are designed to make every interaction memorable. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
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January 30, 2026
Steve O
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 28, 2026
Impressive
Still getting accustomed to it, the split keyboard is off putting (is it something i can modify?), but the technical/optical aspects are genuinely amazing.
Only dig; sometimes, while scrolling, it bogs down a touch.
Only dig; sometimes, while scrolling, it bogs down a touch.
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Response from Staples :
Hello Steve O,
Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
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January 30, 2026
Barbie
Reviewed at:
Samsung US
Posted Jan 28, 2026
Poor phone
Horrible phone. Transported only 13 phone numbers contacts without names from previous Z Fold4 out of over 500. The Z7 will not copy messages with finger pressure. Many other difficult issues.
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Response from Staples :
Greetings Barbie,
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
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-Ty
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January 28, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 28, 2026
The Slim, Nice and Lite when holding Foldable 😊
It's very slim.
It's not heavy at all, folded or unfolded.
I LOVE 💚 the aesthetics and it feels very nice and comfortable when holding The Samsung Galaxy Z Fold 7.👌👏💚💚💚💚💚
It's not heavy at all, folded or unfolded.
I LOVE 💚 the aesthetics and it feels very nice and comfortable when holding The Samsung Galaxy Z Fold 7.👌👏💚💚💚💚💚
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Response from Staples :
Hi there CAR54MEN,
We love hearing your appreciation for the slim, lightweight design of the Galaxy Z Fold7. Comfort in your hand, whether folded or unfolded, was a key focus during its redesign. Its sleek appearance and improved shape enhance daily use. We’re happy that the look and feel suit you so well. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
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January 30, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 27, 2026
the worst phone you can buy
I'm completely disappointed. I've been using Samsung phones for over 10 years, and this phone has made me lose faith in Samsung. The internal screen broke in less than a month. I asked for my S25 Ultra to be replaced, but since more than 15 days had passed, I'm no longer entitled to an exchange, only repairs. Even though I told them I was no longer interested in the pho...
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Verified Buyer
Reviewed at:
Samsung US
Posted Jan 27, 2026
Love it
It is a great phone and the features are better than any other Samsung phone
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Response from Staples :
Hey Krishh,
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
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January 30, 2026