Customer Reviews for Samsung Galaxy Z Fold7 5G Foldable Unlocked Smartphone Cell Phone, 256GB, Blue Shadow (SM-F966UDBAXAA)
Item # : IM1YS6554
Model # : SM-F966UDBAXAA
- 8-inch Dynamic AMOLED 2X main display with a resolution of (QXGA+) 2184 × 1968 pixels and a 6.5-inch cover screen
- Features a triple rear camera system with a 200MP main sensor, a 12MP ultra-wide lens, and a 10MP telephoto lens, along with dual 10MP front-facing cameras
Price is $2,149.89
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6099 reviews
Most helpful positive review
Posted Mar 5, 2026
Nice phone
Very nice and sleek. It feels good on hand because it Very thing and wider screen.
VS
Most helpful critical review
Posted Mar 1, 2026
Not durable
Part of buying a product is the after purchase service. It's part of the price we pay. That is why I don't recommend any of their products when there are better options. Buyer be aware.
Afam
Verified Buyer
Reviewed at:
Samsung US
Posted Mar 5, 2026
Nice phone
Very nice and sleek. It feels good on hand because it Very thing and wider screen.
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Miss Cheryl J
Verified Buyer
Reviewed at:
Samsung US
Posted Mar 3, 2026
Loving my Z Fold7!
I was so excited to receive my Fold Z7! I can't wait until vacation so I can really continue to Explore with it! I would higher recommended it! Despite the fold it is not heavy at all. Thanks again Samsung!
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Response from Staples :
Hello Miss Cheryl J,
We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
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March 4, 2026
T Domann
Verified Buyer
Reviewed at:
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Posted Mar 1, 2026
Perfect blend of phone and tablet
I love the 1 TB of storage and 16 GB RAM. It still is a fully functioning phone and then unfolding it it's a nice size tablet. Not too big, not too small. The screen is awesome. It takes great pictures and videos. With all the storage it has, I can take high quality videos without worrying about running out of storage.
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Response from Staples :
Hi T Domann,
Thank you for sharing your experience. The combination of 1TB of storage and 16GB of RAM truly unlocks the potential of the Galaxy Z Fold7. Having the freedom to capture high-quality photos and videos without worrying about storage space makes a significant difference. The ability to switch from a fully functional phone to a perfectly sized tablet is what defines the Fold experience. It's great to hear that the display, performance, and versatility are meeting your expectations. Thank you for being a Samsung customer.
-Ty
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March 2, 2026
Tony
Reviewed at:
Samsung US
Posted Mar 1, 2026
Not durable
Part of buying a product is the after purchase service. It's part of the price we pay. That is why I don't recommend any of their products when there are better options. Buyer be aware.
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Response from Staples :
Hello Tony,
Thank you for sharing your perspective. After-purchase support is a vital part of the ownership experience, especially when investing in a device like the Galaxy Z Fold7. At Samsung, we highly value customer support, which is why we have implemented our warranty program and additional options such as Samsung Care+.
Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty for each product. For eligible devices, we also offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We truly appreciate feedback like yours, as it helps strengthen product development and enhance the overall Galaxy ownership experience. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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March 2, 2026
LUCKY SHARMS1726
Reviewed at:
Samsung US
Posted Feb 28, 2026
Great interface and technology
My Galaxy Fold 7 is hands down the best phone ever. Its sleek , durable, and the interface is unmatched. Iphones can't compete with Samsung .
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Tiffany
Verified Buyer
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Posted Feb 26, 2026
Defective phone
I just got my phone about a month ago and it keeps hard shutting off, often while I am using it. Hope I can get a replacement.
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Response from Staples :
Hey Tiffany,
Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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February 26, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 25, 2026
Best foldable yet.
I’ve been an early adopter of Samsung’s foldables and have owned every version of both the Fold and the Flip. Each generation has improved, but the Fold 7 is the first one that truly feels refined.
The hinge is noticeably tighter and more confidence-inspiring, and the slimmer profile makes a bigger difference than I expected. Closed, it feels natural in the hand, not b...
The hinge is noticeably tighter and more confidence-inspiring, and the slimmer profile makes a bigger difference than I expected. Closed, it feels natural in the hand, not b...
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Response from Staples :
Hi there Spud,
We're excited to hear that you're enjoying your Galaxy Z Fold7! This device has been designed to enhance your everyday experiences with outstanding performance and a sleek design. We're glad you're noticing improvements over previous generations as we continue to innovate in our Galaxy Z Fold series to improve usability.
The slimmer design, more immersive display, and a more durable hinge that allows for a secure snap closure make it pocket-friendly too! Here’s to staying productive. We truly value your feedback. Thank you for being a part of the Samsung journey. Shine bright with Samsung!
-Ty
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February 26, 2026
Travis
Reviewed at:
Samsung US
Posted Feb 25, 2026
My Favorite Fold Yet
I was on the fence about upgrading to the 7 for some time. It wasn't until I actually held one in person that I realized what a complete game changer it was from the previous models. The slimmed down form factor with the wider front screen make this great to use in either folded or unfolded mode. The versitility of features would make it truly hard to go back to a non f...
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Response from Staples :
Hey there Travis,
Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
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February 25, 2026
Galaxy
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 24, 2026
Good all around
Battery is still an issue. It will last about a day in power-saving mode, otherwise, it's difficult. Constant use will only get you half a day, and when connected to all kinds of Bluetooth devices like Android Auto and a watch, it's way less than half a day.
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Response from Staples :
Hey Galaxy,
Thank you for sharing your experience. The Galaxy Z Fold7 is built for powerful multitasking, immersive displays, and seamless device connectivity. It's great to hear your perspective, as it highlights how people really use their devices. For tips on extending your Galaxy Fold7's battery life, please see the linked article below. We appreciate you being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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February 24, 2026
Alfonso
Verified Buyer
Reviewed at:
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Posted Feb 24, 2026
The Best phone
Really great, well done phone really light and fits great in my hand
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Response from Staples :
Hello Alfonso,
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
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February 24, 2026
Horn
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 23, 2026
Not good for screen
screen phone have line when fold . i can show u video
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Response from Staples :
Hello Horn,
Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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February 24, 2026
Scott
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 23, 2026
I love it
Upgraded from the S24 ultra to the fold 7. I feel next to no difference while using the outer screen and don't see the fold line at all on the inside when it's on. Miss the in screen fingerprint scanner but the one on the power button works fine so far.
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Response from Staples :
Hi Scott,
Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
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February 23, 2026
Anonymous
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 23, 2026
First fold - super happy!
My first fold phone is the Fold 7 and I'm pleasantly surprised and have no complaints. Bigger screen when needed, great at multitasking, front screen is great at being a normal phone. Definitely not going back to a slab phone any time soon
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Response from Staples :
Hey there Anonymous,
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
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February 23, 2026
Angrej
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 22, 2026
Bettery
The battery backup is poor. The battery keeps draining automatically even when the phone is off. This is the biggest problem.
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Response from Staples :
Hello Angrej,
Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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February 23, 2026
CRotta
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 22, 2026
Awesome
I like the slightly smaller screen, how thin it is folded and lighter than my S23 Ultra. Being able to unfold for a larger screen when needed is awesome! Very pleased with the performance.
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Response from Staples :
Hi there CRotta,
Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
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February 25, 2026
Craig L
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 22, 2026
One of the best phone in the market
This phone allows you to use multiple display becasue you can split the screen or use on screen a a much larger display. Excellent camera, so many features.
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Response from Staples :
Hi there Craig L,
Thank you for reaching out and sharing your thoughts on the Galaxy Z Fold7. The feature that allows you to expand the screen for larger viewing enhances every task. The best part is that you can start on the Flex cover screen and seamlessly transition to the wider display. We're glad to hear that you're enjoying your Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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February 23, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 22, 2026
Excellent Device for Productivity or Anything
Simply an excellent device all around. I traded a Galaxy S25 Ultra for the Fold 7 so I was already using a current flagship device. If you run your life, business or both on the go, this device is king in my opinion. Excellent power to perform, and although the battery life is less than that of the S25 Ultra, it is more than adequate. I use mine constantly and consu...
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Response from Staples :
Greetings Thadius,
Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
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February 25, 2026
Chiu Chiu
Reviewed at:
Samsung US
Posted Feb 20, 2026
Inner screen won't last
Inside screen issues arise and samsung will not stand behind their brand new product like the unique Fold7. Plenty of similar concerns with inside screen with other users with the Fold7. Cannot recommend.
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Response from Staples :
Greetings Chiu Chiu,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device represents years of innovation in foldable technology, combining immersive displays with precise engineering. Each generation reflects Samsung's commitment to enhancing durability, performance, and user experience. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and craftsmanship. Additionally, you can add extra coverage to eligible devices with Samsung Care+, which offers extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your choice of Samsung for your innovative technology needs.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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February 23, 2026
Virginia
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 20, 2026
Not what I hoped for
I am not as enamored with the phone as I expected to be. Unfolded, the phone is still too small and unstable to use like a computer keyboard though it wasn't advertised to be. I'd like to be able to size the folded front screen but haven't found a way so I can't even preview without my glasses. The phone is a bit heavy, but I am not troubled by that.
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Response from Staples :
Hi Virginia,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its expansive foldable display and multitasking capabilities aim to enhance productivity, creativity, and immersive viewing experiences. Samsung is continually refining customization options and accessibility features to ensure the device is comfortable and user-friendly for diverse preferences. We appreciate your perspective and insightful feedback. Thank you for choosing Samsung.
-Ty
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February 23, 2026
Tyrone
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 20, 2026
Great phone
Love my fold7, I like the bigger screen display, and camera feature are getting better with technology in cell phones.
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Response from Staples :
Hey Tyrone,
Thank you for your wonderful review of the Galaxy Z Fold7. We’re thrilled to hear that you are enjoying this impressive device. The larger, crisp display allows you to easily start work on the Flex cover screen and quickly transfer it to the main screen. Its camera system is like having a DSLR in your pocket. Our goal is to continually provide innovative features and cutting-edge technology that stay ahead of the curve. We’re glad you’re able to experience this. We truly appreciate your feedback and thank you for choosing Samsung.
-Ty
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February 20, 2026