Customer Reviews for OtterBox Defender Series Pro XT Case for Samsung Galaxy Z Fold7, Shock Absorbing, Sagebrush (77-98232)
103 reviews
Most helpful positive review
Posted Nov 2, 2025
True Defender
I've dropped my phone quth rhe Otterbox cover and im grateful for it. No damage at all.
Trust me this wasn't a fall from a bed, im talking a fall off my roof. I have in the past trusted otterbox and always will....
Trust me this wasn't a fall from a bed, im talking a fall off my roof. I have in the past trusted otterbox and always will....
VS
Most helpful critical review
Posted Sep 26, 2025
If you like to take screenshots, then forget this.
This otterbox has been a huge disappointment in that the access to the power button is hindered by the poor design of the case. This also makes using the combination power swich/fingerprint sensor even more awkward. Getting screenshots is now a two handed operation and you will no longer be able to make shots on the fly. Finger printing now takes multiple zttempts to...
Read full review
Joe3360
Reviewed at:
otterbox.com
Posted Nov 2, 2025
True Defender
I've dropped my phone quth rhe Otterbox cover and im grateful for it. No damage at all.
Trust me this wasn't a fall from a bed, im talking a fall off my roof. I have in the past trusted otterbox and always will....
Trust me this wasn't a fall from a bed, im talking a fall off my roof. I have in the past trusted otterbox and always will....
0up votes 0
0down votes 0
Report
Thomas W
Reviewed at:
otterbox.com
Posted Oct 31, 2025
Ease of use
Easy in, and ultra durable. It was dripped a few days after installing it on the phone and it lived up to the promise.
0up votes 0
0down votes 0
Report
Brian S
Reviewed at:
otterbox.com
Posted Oct 31, 2025
Defender case
Excellent. Very goood high quality case. Highly recommend. Will not crack at the joints after a month unlike other brands.
0up votes 0
0down votes 0
Report
Shauna
Reviewed at:
otterbox.com
Posted Oct 20, 2025
Great product
Ordered for my husband for his new Z Fold7. He loves it and it works amazing. Super protective.
0up votes 0
0down votes 0
Report
James
Reviewed at:
otterbox.com
Posted Oct 19, 2025
👍
Great protection as always not a fan of the front plate Heights makes it hard to hit the talk to text button
0up votes 0
0down votes 0
Report
Brandon S
Reviewed at:
otterbox.com
Posted Oct 18, 2025
Protective and Fits Perfectly
I had another brand of case before this defender. Long story short I have already returned the other case. This case is well worth the investment.
0up votes 0
0down votes 0
Report
Amanda
Reviewed at:
otterbox.com
Posted Oct 17, 2025
Great fit and feel
I was being cheap and purchased a few inexpensive cases but they were defective and didn't fit my ohone properly. I wasted a lot of money. This is well worth the money.
0up votes 0
0down votes 0
Report
Reviewed at:
otterbox.com
Posted Oct 10, 2025
Disappointing
Was really expecting more from this case especially for the price. The case is strong but the hinge protector is really cheap and broke. The plastic it was made up didn't hold up and its really upsetting especially since the case is only a few months old. I expect more form otterbox
0up votes 0
0down votes 0
Report
Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
October 13, 2025
Will Stock
Reviewed at:
otterbox.com
Posted Sep 28, 2025
Nice case
I like the case. I would like it more if it came with a front screen protector built in considering the how expensive it is
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
September 29, 2025
Reviewed at:
otterbox.com
Posted Sep 27, 2025
Great case only missing one thing
Great case great protection the only thing id say its missing is a kickstand otherwise probably the best defender case ive ever had specially the fact it doesnt have silicone outside to warp
0up votes 0
0down votes 0
Report
Bigdog31
Reviewed at:
otterbox.com
Posted Sep 26, 2025
If you like to take screenshots, then forget this.
This otterbox has been a huge disappointment in that the access to the power button is hindered by the poor design of the case. This also makes using the combination power swich/fingerprint sensor even more awkward. Getting screenshots is now a two handed operation and you will no longer be able to make shots on the fly. Finger printing now takes multiple zttempts to...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
September 29, 2025
Jimmy
Reviewed at:
otterbox.com
Posted Sep 24, 2025
Not durable
Drop otter box about 2 feet off the ground the the side panel broke
0up votes 0
0down votes 0
Report
Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
September 24, 2025
Bigworm
Reviewed at:
otterbox.com
Posted Sep 24, 2025
New case
Love the case hard to access the finger scanner but it's manageable
0up votes 0
0down votes 0
Report
Lara
Reviewed at:
otterbox.com
Posted Sep 23, 2025
Automotive shop and i'm happy
Love this case. feels like my phone is protected. And I work in a shop where anything and everything happens
0up votes 0
0down votes 0
Report
Izzy
Reviewed at:
otterbox.com
Posted Sep 17, 2025
Fold7 Defender
Strong and sturdy case,little expensive but definitely worth it to keep my expensive phone safe
0up votes 0
0down votes 0
Report
Carmiel
Reviewed at:
otterbox.com
Posted Sep 16, 2025
Always have Otterbox on your phone
I always get an Otterbox for my phone because I end up dropping it regularly and can't afford to replace my phone all the time. Years ago when a jerk threw my phone as hard as he could to break it on purpose, there was no damage because of the Otterbox case it was in.
That made me a lifetime customer of your product. Keep making them.
That made me a lifetime customer of your product. Keep making them.
0up votes 0
0down votes 0
Report
Grindleizer
Reviewed at:
otterbox.com
Posted Sep 14, 2025
Hinge
I had one drop since I put this case on the phone right after I got it.And the hinge bracket broke off with that one drop
0up votes 0
0down votes 0
Report
Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
September 15, 2025
Reviewed at:
otterbox.com
Posted Sep 13, 2025
Ottor case review
Not one of your better cases, hard to read fingerprint.It was hard to charge phone.There's a lot of room for improvement
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!
September 15, 2025
Jake
Reviewed at:
otterbox.com
Posted Sep 11, 2025
Not worth the money
I had this case for less than a month. It fell off the side of the couch and broke on the left side where the hinge is. Not worth the money if it can't handle a minor fall. I was disappointed as I have ALWAYS had an otterbox case for my phones.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello Jake! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
September 11, 2025
Customer
Reviewed at:
otterbox.com
Posted Sep 9, 2025
Fold 7 case
The new case keeps falling apart and is very bulky. And clumbersen and sharp edges, not what I expected.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!
September 10, 2025