Customer Reviews for Tide PODS Laundry Detergent Capsules, 31 oz., 35 Capsules, 4/Carton (PGC93127CT)

We appreciate you taking the time to share your feedback. While it's great that you're a fan of our original scent, we're sorry to hear this has been your experience with Tide PODS™ Spring Meadow. Our products always go through extensive safety and quality tests to ensure they are safe when used as directed and bring you an excellent laundry cleaning experience. We understand that this wasn't the case this time, and we'll be sure to share your comments with our team. Based on the symptoms you described, we recommend discontinuing the use of the pods if you haven't already done so. Please hold onto the product for a few weeks, in case our team needs any additional information. To remove the scent from your clothes, wash them again with the hottest water safe for the fabric, using the recommended amount of detergent.  If the items are bleach-safe, use a detergent that contains bleaching agents while washing. We offer many other scents, and we would be happy to help you find another one of our detergents that better matches your preferences. For assistance, please give us a call at (800) 879-8433.

We’re very sorry you’re unhappy with the scent of your Tide PODS™ Spring Meadow purchase, Nancy. Our products are designed after extensive research and consumer testing with the goal of creating scents that we think you'll love. We understand that preferences vary, so we appreciate you taking the time to share your feedback with us. We offer many other scents, and we'd like to learn more about your experience to share with our Quality Team and to help you find another one of our scents that we think will better match your preferences. For assistance, please give us a call at (800) 879-8433.

We're sorry to hear this and can explain what you might be experiencing. Laundry detergent cannot cause bad smells. If a fresh load of laundry comes out smelling badly, it is coming from the washing machine. With an HE machine, keep the door open between uses to allow the washer to air out. For front loading washers require special low sudsing detergents, like Tide HE, using regular detergent will cause excessive suds, which carry the bacteria all over the washer and allow it to deposit and settle all around the wash drum. Above average water hardnesss may also contribute to mold or mildew odors. When a washing machine starts to smell, use Tide Washing Machine Cleaner to remove residue and eliminate any bacteria; monthly clean-outs with Tide Washing Machine Cleaner, helps keep odor-causing residues from causing odor problems down the road. Be sure to consult the owner's manual or the manufacturer's website for clean-out instructions. We hope this helps and feel free to reach out to us to share more or see how we can further assist you. -The Tide Team

We're sorry to hear you weren't happy with your purchase and we'd like to learn more so we can help. Please give us a call when you have a moment. You can reach us at 1-800-879-8433, M-F 9am-6pm EST.

We're surprised and so sorry to hear that your Tide PODS™ have a strange fishy odor, Terand, and we appreciate you bringing this to our attention! Our products undergo thorough quality checks to make sure they reach you in perfect condition, so this isn't what we'd normally expect, and we're grateful you let us know. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further; please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We appreciate you taking the time to share your feedback regarding your recent Tide PODS™ Spring Meadow purchase. Your loyalty to our products over the years means a lot to us, and we're sorry to hear that the scent didn't meet your expectations. Our products go through many safety and quality tests to ensure consumer satisfaction, so we appreciate you bringing this to our attention, as what you described isn't something we'd expect. In 2023, the scent of Tide Spring Meadow was changed to improve scent bloom. Scent bloom is the reintroduction of scent caused by friction against the fabric. If the scent becomes too much, we recommend discontinuing the use of the pods, but please hold onto them for a few weeks in case our team needs any further information. We always take consumer feedback into consideration when designing our products, and we'll be sure to let our team know that you would like the old Spring Meadow scent brought back. In the meantime, we'd like to learn more about your experience to share with our Quality and Safety Teams. For assistance, please give us a call at (800) 879-8433.

We understand your frustration and appreciate you reaching out to share this. We're sorry to hear there was a nasty odor in your washing machine. We don't expect this when using Tide PODS™, as our products are tested extensively to ensure they rinse away and leave a fresh scent on your clothing. We recommend using a washing machine cleaner monthly to help keep residues from causing odor problems that can contribute to the malodor you may occasionally experience. While we are glad you no longer have the scent, we want to learn more about what happened. When you can, contact us at 1-800-879-8433 for further assistance.

Ginny, we're always looking for ways to improve our users laundry day, so we do extensive quality and consumer testing to enhance our products. We're very sorry to hear that you're not a fan of this new formula. Your feedback is incredibly important to us, as we always expect your fabrics to come out clean and fresh when using the right amount of detergent for your load size. If you have not done so already, try cleaning your washing machine to see if that helps. We'd like to connect about this. Please call us at (800) 879-8433.

We appreciate you taking the time to share your feedback with us, Kami, and we're so sorry to hear that you're unhappy with the scent of your Tide PODS™. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, and we do a lot of research when we design our products to make sure we're creating scents that we hope you'll love, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the labels. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

We appreciate you taking the time to share your feedback with us, and we're so sorry to hear that your Tide PODS™ left behind a strange odor on your clothing. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the label. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

Firstly, thank you so much for using Tide for so long. We're sorry to hear that your recent batch of Tide smells like this. As you can imagine, with our quality checks, it should never smell like sour fish. This is strange since the last time we made a change to this detergent was back in early 2023 when we improved the scent-bloom. Scent bloom is the re-introduction of scent caused by friction against the fabric. We'd love to help a loyal fan out with this. Please call us at (800) 879-8433.

We're disappointed to hear you aren't enjoying the Spring Meadow scent. Your feedback means a lot to us, so we'll be sure to let the rest of our team know how you feel. If you'd like to share more or have any questions, give us a call at (800) 879-8433.

Thank you for taking the time to share your comments with us. We truly appreciate your feedback, and will be sure to share your interest in bringing back the previous Tide PODS™ Spring Meadow scent with our team. If you have any questions, please feel free to give us a call at (800) 879-8433.

We're disappointed to hear you aren't enjoying the new formula. Feedback like this is very important to us, so we'll be sure to let the rest of our team know you'd like to see the previous Spring Meadow version return. If you'd like to share more, you're always welcome to give us a call at (800) 879-8433.

We're sorry to hear that your Tide PODS™ had a fishy odor, and we appreciate you taking the time to let us know. Tide products go through strict quality checks to make sure they reach our consumers in perfect condition, so this is very unexpected, and we're grateful for your feedback. Consumer satisfaction is important to us, and we'd like to learn more about your experience to be able to assist you further; please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

We're sorry to hear that your Tide PODS™ smelled like fish oil, and we appreciate you taking the time to share your experience. Tide products go through extensive quality testing to make sure they reach our consumers in perfect condition, so this is not what we would normally expect, and we're really grateful for your feedback. Consumer satisfaction is important to us, and we'd like to learn more about this, so that we can help you further from here. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday.

We're disappointed to hear you aren't enjoying the Spring Meadow Scent. Feedback like this is very important to us, so we'll be sure to let the rest of our team know how you feel. If you'd like to share more, give us a call at (800) 879-8433.

Thanks for letting us know that you're not enjoying your Tide PODS™ with Spring Meadow scent. Because you should always enjoy the fragrances we work so hard to craft, what you've described isn't expected and we do apologize. Your clothing should have a freshness, inspired by early blooming meadows in spring, not what you've described. We'd also like to talk further with you about this purchase, to see if there's something else we can do to help. Call us any day of the week, starting at 9 AM, EST. We're here until 6 PM, EST, except on the weekends when we leave at 5:30 PM, EST. Our number is 1 (800) 879-8433.

We're sorry to hear that a great Tide fan like you feels this way about the scent, as we can assure you that a lot of thought goes into creating features that we think you'll like. As well, we're always looking to bring you the latest innovations. In 2023, we did update the scent of our Spring Meadow to help improve the scent bloom (re-introduction of scent caused by friction against the fabric) for this product. We'll make sure that your comments are shared with the rest of our team, and we recommend giving another Tide PODS™ version a try if you'd prefer a different scent. We have a variety of scents available, and we hope that you'll be able to find a new favorite. If you'd like any further assistance, please give us a call at (800) 879-8433 when you're able.