Customer Reviews for ASUS TUF Gaming GeForce RTX 5060 Ti OC Graphics Card, 16GB GDDR7 (TUF-RTX5060TI-O16G-GAMING)

Dear M すみす, Thank you for sharing your experience with the ASUS TUF-RTX5060TI-O16G-GAMING graphics card. We're pleased to hear that it's delivering smooth gaming performance and maintaining stable temperatures. We understand your concern regarding 2D performance and appreciate you bringing this to our attention. Your feedback is important and will be forwarded to our product team to help guide future improvements. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508028984-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support

Hi Adamp, We are really sorry to hear about the performance issue you are having with your ASUS graphics card, this is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. If you are still within the return window, please try to contact your place of purchase for a refund/replacement unit, if that is not possible the next thing we would recommend is an RMA (Return Merchandise Authorization) to get your graphics card serviced under warranty. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2505028747-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support