Mozy

The fast, simple and secure way to back up files.

How Mozy Works

Automatic backups are easy with Mozy. You can manage multi-user environments, schedule automatic backups, and monitor the status of your backups, all from a single web-based admin console. Plus, with strict security policies, military-grade encryption, and leading-edge data centers, your business' computers and servers are protected.

MozyPro Features

Affordable

• There are no setup fees and no expensive hardware to by
• Minimal support required.

Audited & Certified

• Mozy recently received ISO 27001 certification after completing the SSAE 16 audit.

Fast

• Mozy Data Shuttle quickly moves terabytes to the cloud.
• Advanced file scanning capabilities easily backs up millions of files.
• Incremental backups save time and bandwidth by only backing up new or changed portions of files.

Simple

• You can manage multiple desktops and servers from anywhere with the online Admin Console and create custom reports regarding the backup status of your account.
• Choose whether you want automatic back ups or schedule them based on when it's most convenient for you.
• Define policies on bandwidth usage and backup speeds, customize backup sets or choose what file types you want backed up.

Secure

• Restoring files is easy. Just browse and search backed up file versions from up to 30 days in the past and select which one/s you want to restore. Restore on the web, by software client, or order a DVD restore.
• With the Mozy 2xProtect™, Windows users can back up locally to an external device as well as online to Mozy data centers for twice the protection.
• Mozy encrypts all data locally with military grade encryption before transferring to its data centers. You can choose a managed encryption key or a personal key for even more security.
• Your data is stored in state-of-the-art data centers with the highest standards in security.
• Mozy is SSAE 16 audited and ISO 27001 certified.
• For the utmost in data protection, MozyPro automatically detects and backs up any new and changed files.

Flexible

• You can access your data from any iOS or Android device with the Mozy mobile app. It's free!
• MozyPro supports Windows 7, 2008, Vista, XP, and 2003 (desktop/server) and Mac OS X 10.7, 10.6, 10.5, & 10.4 (desktop/server).
• Mozy backs up all open and locked files as well as common business applications running on Windows servers, and Outlook PST files.

Easy Setup

1. Go to http://mozy.com/downloads/mozyprosetup.exe in your web browser, then press Enter.
2. Do one of the following to start the installation:
   
   

   Internet Explorer
   
   Option: Action
   
   Run: Click this option to start the install program.
   
   Save: If the Run option is not available, click Save to save the file on your computer. Note the location where you saved the file and might want to save the file to your Desktop so you can quickly find it.
   
   After the file is saved to your computer, do one of the following:
   

   • Click Run to start if the Download Complete dialog is displayed.
   • If using Windows Explorer, browse to the location of the file (mozyprosetup.exe), then double-click it to start.

   Firefox
   
   Option: Action
   
   Automatic Download: If Firefox automatically downloads and saves the file, do the following in Firefox:
   Click Tools > Downloads to open the Downloads window.
   
   Double-click the file name (mozyprosetup.exe) to start. If prompted with a security question about wanting to run this file, click Run.
   
   Save: If prompted, click Save and select a location. You need to note the location where you saved the file. Note the location where you saved the file and might want to save the file to your Desktop so you can quickly find it.
   
   After the file has downloaded, do the following in Firefox:
   

   1. Use Windows Explorer to browse to the location where you saved the file.
   2. Double-click the file name (mozyprosetup.exe) to start the installation program.
   3. If prompted with a security question about wanting to run this file, click Run.

   Google Chrome
   
   Option: Action
   
   Save: Click Save at the bottom of the browser.
   
   Click Show all downloads, then click the file name (mozyprosetup.exe). If prompted with a security question about wanting to run this file, click Run.
   
   Click Install to start copying the MozyPro program files.
   
   Sign in to your MozyPro account.
   
   Type or copy the license key that you received in the email. If you do not have a license key, contact your administrator.
   
   Type the email address used to set up your account.
   
   Click Next and enter the password for this account.
   
   Click Next to scan for files to back up.
   
   (Conditional) If you have a space limitation, you can get more storage or deselect files until you are back under your limit. If you need more precision in selecting files, you can click Settings on the next window. If the selected files exceed your limit and you continue, MozyPro backs up your files until your limit is reached. Any additional files are not backed up.
   
   Click Next.
   
   Click Finish.

This should complete the MozyPro installation, and your initial backup should be under way!

Backing Up Your Files

Backing up files with Mozy is fast, simple, secure and flexible. Backups will not take place unless your computer is turned on and is connected to the Internet. You do not have to be logged in, but your computer cannot be in sleep or hibernation mode.

You can continue to use your computer while your backup is running.

Your initial backup might take a while depending on the volume of data you're backing up and how fast your Internet connection is.

Subsequent backups happen automatically and will take less time.

• Whether you're performing an initial backup or routine backup, your files are uploaded to Mozy data centers. If you're downloading or restoring files, they are transferred from Mozy data centers directly to your computer.
• An initial backup could take a while, even up to a few weeks. How long a transfer takes with MozyPro depends on everything from how many files are being transferred and the sizes of those files to how fast your Internet connection is and if your computer busy with other tasks and programs while the transfer is taking place.
• Before your initial backup, it's a good idea to get a rough estimate of your transfer rate. You can do this by using a bandwidth meter like Speakeasy or Speedtest. Your Internet service provider may offer testing tools you can use, or just search online for other testing tools.
• After that first backup, routine backups should be pretty quick. To save time, bandwidth and storage space, Mozy only backs up that parts of your files that have changed since the previous time they were backed up, plus any new files selected for backup.
• You may find that while initially backing up a large amount of files may takes a long time, restoring or downloading them could run a little faster.If a file backup or restore is interrupted for some reason, Mozy will pick up right where it left off.

Initial Backup

Two things will affect just how long your initial backup takes: the amount of data being backed up and how fast your Internet connection is. To speed things up, deselect any files you don't need to back up in the MozyPro Settings (see Selecting Backup Sets). You can always select these files for back up at a later date.

Because Mozy works behind the scenes, you're able to browse the web, send emails and do other tasks that require Internet access.

Which files will get backed up?

MozyPro scans your hard drive and then puts all of your data files into backup sets like word processing documents, digital photos, music files, etc. These are the files that will be backed up.

Note: MozyPro will not backup your operating system, application, or temporary Internet files. These should be restored by reinstalling their software to ensure they are configured correctly with your system. MozyPro also does not back up disk images (.iso), virtual drives (.vmc, .vhd, .vmsn), system configuration and driver files (.sys), and application files (.exe, .dll).

Troubleshooting Settings Issues

If MozyPro settings on your Windows computer are visible but you cannot access them, there are a couple possible solutions:

1. First, notify Windows to grant you access to these MozyPro settings. For Windows 7 users, click the link for the User Account Control icon in the MozyPro Settings window. For Vista users, click “change settings that are currently unavailable” located in the upper-right part of the MozyPro Settings window. Then, in the Windows Access Control Window, click Trust. The MozyPro Settings window should reload, allowing you to access settings that may have been grayed out previously.
2. Second, try running MozyPro using a Windows user account with administrative permissions. To learn more, consult the Help function for your Windows operating system.

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