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Downloadable Software

No waiting. No shipping. No packaging waste.

Download the software you need directly to your computer, in just minutes! You get exactly the same software as on the CD but without the hassle. Browse over 2,000 downloadable software titles, including finance, security, office productivity, web design, and more.

Plus, you’ll have 24/7 access to all your downloadable purchases with Staples® Digital Locker. Now you can quickly and easily retrieve download instructions, software links, and activation codes.

Downloading Software.
Quick and easy!

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After purchasing your software, expect a "Click to Download" email in your inbox.

Important note: You will receive an email confirmation of your order and an additional email to access your download instructions, software links, and activation codes.

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Click the “Click to Download” link(s) in the email to begin the file transfer.

On the “Run this File” prompt, click “Run” to launch the Staples Download Assistant. The Staples Download Assistant progress bar will guide you through the file transfer, including options to Pause and Exit.

Important note: Staples recommends that you complete the file transfer within 24 hours of receiving your software download email. If you have any problems while downloading, call us at 1-800-STAPLES or email us at support@orders.staples.com.

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Complete the installation process.

Upon download completion, enter your activation code* or license key code* and simply click the activation button. This will launch your new software.

Important note: Don't worry about your software if your computer crashes or you buy a new one. You'll have easy and secure, 24/7 access to all your past downloadable purchases. Just visit “My Software Downloads’ to retrieve download instructions, software links, and activation codes.

*If necessary. Not all software requires an activation and/or license key code.

Frequently asked questions

What are the benefits of downloading software?

When you download software directly to your computer, you avoid shipping charges, trips to the store and waiting in line. Not only is it fast and convenient, downloading software cuts out the paper, plastic bags and boxes, reducing the impact on the environment.

Is the software download the same as the CD-ROM product?

Yes. When you download, you get exactly the same software that comes on the CD.

What are the system requirements for download?

  • PC: Microsoft® Windows® XP, Vista® or 7
  • Mac®: Mac OS X 10.5 or higher
  • Internet Connection: DSL or cable

To find system requirements specific to the software you wish to purchase, check the “System Requirements” section on the product details page.

How long does it take to download?

File sizes vary by product, so download times will differ; see product details page for information such as file size and estimated download time.

Is it easy to download?

Yes, Staples makes downloading software easy! Just follow these three simple steps:

  1. After purchasing your software, expect a “Click to Download” email in your inbox.
  2. Click the “Click to Download” link(s) in the email to begin the file transfer. On the “Run this File” prompt, click “Run” to launch the Staples Download Assistant. The Staples Download Assistant progress bar will guide you through the file transfer, including options to Pause and Exit.
  3. Complete the installation process. Upon download completion, enter your activation code* or license key code* and simply click the activation button. This will launch your new software.

Can I download directly to an external storage disk?

Although you cannot download directly to a storage disk (e.g., CD or flash drive), you can download to your computer’s hard drive, and then write (burn) the downloaded file to a CD or flash drive.

What if I need to stop the download or if the transfer is interrupted?

You can pause the Staples Download Assistant at any time and resume downloading at your convenience.

What happens if my computer crashes or I buy a new computer?

Don’t worry about your software if your computer crashes or you buy a new one. You’ll have easy and secure, 24/7 access to all your past downloadable purchases. Just visit “My Software Downloads” to retrieve download instructions, software links, and activation codes. And the Staples Web Tech team is always here to help. Just contact Staples Customer Service by phone at 1-800-333-3330 Sunday–Friday 9AM–8PM EST and Saturday 9AM–6PM EST

Can I get help if I have any technical problems?

Staples Web Tech team is always here to help. Just contact Staples Customer Service by phone at 1-800-333-3330 Sunday–Friday 9AM–8PM EST and Saturday 9AM–6PM EST

What if I uninstall the program, but then need to download it again?

You’ll have easy and secure, 24/7 access to all your past downloadable purchases. Just visit “My Software Downloads” to retrieve download instructions, software links, and activation codes. And the Staples Web Tech team is always here to help. Just contact Staples Customer Service by phone at 1-800-333-3330 Sunday–Friday 9AM–8PM EST and Saturday 9AM-6PM EST

Which software is available for download?

To see our full assortment of downloadable software, click here.

What is the software return policy?

Unopened boxed software that we currently sell may be returned for a full refund at any time. Opened boxed software can only be exchanged for the same title version. Downloadable software is not returnable or refundable.

Find your software now!

Staples® offers a wide selection of software including top-performing brands like Microsoft® Office, Norton 360, Kaspersky, Adobe, Turbo Tax, Quickbooks and Electronic Arts.

Visit the Software Center to find the best deals on software for personal and business use.

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