Cisco Protection Plans
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 6509 switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-WS-C6509)
Item: IM1VW7071
Model: CON-SNT-WS-C6509
No reviews yet
Price is $13,352.02
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Cisco Firepower 4125 NGIPS appliance
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-FPR4125P) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-FPR4125P)
Item: IM17FN457
Model: CON-SNTP-FPR4125P
No reviews yet
Price is $33,179.41
Free delivery by Mon, Sep 29
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Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support. A Cisco primary point of contact focuses on your deployment as a whole, addressing software and hardware from both Cisco and Solution Support Alliance Partners. Using product, architecture, and interoperability expertise, we either directly resolve your issue or actively manage your case by coordinating product support teams inside and outside of Cisco, remaining accountable from first call to resolution, no matter where the issues reside.
- Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support
- Cisco Solution Support Center access twenty-four (24) hours per day, seven (7) days per week to assist by telephone, fax, electronic mail or the internet with Solution use, configuration, and troubleshooting issues
- For Severity 1 and 2 calls, Cisco will respond within thirty (30) minutes
- For Severity 3 and 4 calls received during Business Hours, Cisco will respond within one (1) hour; for calls received outside Business Hours, Cisco will respond within the Next Business Day
- Access to Cisco.com for information on the Solution and Cisco Products being supported; this system provides Customer with helpful technical and general information on the Solution and Cisco Products
- To the extent allowed by the Solution Support Alliance Partners, Cisco will provide technical issue management for issues encountered with the Solution
- In the event Cisco determines escalation to a Solution Support Alliance Partner for Third Party Product support is necessary, Cisco will work with the Customer and the applicable Solution Support Alliance Partner to open a case in the Solution Support Alliance Partner's case management system using the Customer's entitlement to support with the Solution Support Alliance Partner
- As part of the Services, it may be necessary for Cisco to disclose Customer information to the applicable Solution Support Alliance Partner
- Cisco will provide information, to the extent allowable, to Solution Support Alliance Partner in support of Solution Support Alliance Partner conducting diagnosis and resolution of the Customer's issue
- Cisco provides updates on actions taken to resolve the customer's issue as a primary point of contact
- For some products, Cisco may open cases on behalf of the Customer with the Solution Support Alliance Partner, provided Customer and Solution Support Alliance Partner have agreed to allow Cisco to act in this limited capacity and the Customer is able to provide information that enables the case to be opened with the Solution Support Alliance Partner
- As part of the Service, when Technical Support Services for the Product are bundled with Solution Support, Cisco shall provide the services described in the Cisco Responsibilities of the relevant Technical Support Services service descriptions for the Cisco Products that comprise the Solution
- This plan covers the Cisco SNS-3695-K appliance
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSSNP-SNS3695K) is New at Staples
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSSNP-SNS3695K)
Item: IM16LL034
Model: CON-SSSNP-SNS3695K
No reviews yet
Price is $34,077.89
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Cisco 4451-X integrated services router
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-ISR4X51X)
Item: IM1HC4057
Model: CON-SNT-ISR4X51X
No reviews yet
Price is $4,436.93
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Cisco 4451-X integrated services router
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-ISR45XK9)
Item: IM1XB8663
Model: CON-SNT-ISR45XK9
No reviews yet
Price is $3,749.99
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the UCS B200 M5 Blade server
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-BB200M5U)
Item: IM19Y6426
Model: CON-SNTP-BB200M5U
No reviews yet
Price is $760.82
Free delivery by Mon, Sep 29
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Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support. A Cisco primary point of contact focuses on your deployment as a whole, addressing software and hardware from both Cisco and Solution Support Alliance Partners. Using product, architecture, and interoperability expertise, we either directly resolve your issue or actively manage your case by coordinating product support teams inside and outside of Cisco, remaining accountable from first call to resolution, no matter where the issues reside.
- Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support
- Cisco Solution Support Center access twenty-four (24) hours per day, seven (7) days per week to assist by telephone, fax, electronic mail or the internet with Solution use, configuration, and troubleshooting issues
- For Severity 1 and 2 calls, Cisco will respond within thirty (30) minutes
- For Severity 3 and 4 calls received during Business Hours, Cisco will respond within one (1) hour; for calls received outside Business Hours, Cisco will respond within the Next Business Day
- Access to Cisco.com for information on the Solution and Cisco Products being supported; this system provides Customer with helpful technical and general information on the Solution and Cisco Products
- To the extent allowed by the Solution Support Alliance Partners, Cisco will provide technical issue management for issues encountered with the Solution
- In the event Cisco determines escalation to a Solution Support Alliance Partner for Third Party Product support is necessary, Cisco will work with the Customer and the applicable Solution Support Alliance Partner to open a case in the Solution Support Alliance Partner's case management system using the Customer's entitlement to support with the Solution Support Alliance Partner
- As part of the Services, it may be necessary for Cisco to disclose Customer information to the applicable Solution Support Alliance Partner
- Cisco will provide information, to the extent allowable, to Solution Support Alliance Partner in support of Solution Support Alliance Partner conducting diagnosis and resolution of the Customer's issue
- Cisco provides updates on actions taken to resolve the customer's issue as a primary point of contact
- For some products, Cisco may open cases on behalf of the Customer with the Solution Support Alliance Partner, provided Customer and Solution Support Alliance Partner have agreed to allow Cisco to act in this limited capacity and the Customer is able to provide information that enables the case to be opened with the Solution Support Alliance Partner
- As part of the Service, when Technical Support Services for the Product are bundled with Solution Support, Cisco shall provide the services described in the Cisco Responsibilities of the relevant Technical Support Services service descriptions for the Cisco Products that comprise the Solution
- This plan covers the Catalyst 9300 48-port (12 mGig/36 2.5Gbps) switch
Cisco Solution Support, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SSSNT-C93A048M) is New at Staples
Cisco Solution Support, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SSSNT-C93A048M)
Item: IM12PN567
Model: CON-SSSNT-C93A048M
No reviews yet
Price is $1,434.61
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Cisco CP-8821-K9 Wireless IP phone
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-CP8821K9) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-CP8821K9)
Item: IM14T7545
Model: CON-SNT-CP8821K9
No reviews yet
Price is $68.96
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9300, a 48-port UPoE switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C93004UA) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C93004UA)
Item: IM19Y7990
Model: CON-SNT-C93004UA
No reviews yet
Price is $945.19
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 3850 48-port full PoE IP switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-OSP-WSC388FS)
Item: IM1XP2601
Model: CON-OSP-WSC388FS
No reviews yet
Price is $3,373.05
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9300 48-port mGig UPoE+ switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-C9300XY4) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-C9300XY4)
Item: IM101ZQ45
Model: CON-SNTP-C9300XY4
No reviews yet
Price is $2,009.99
Free delivery by Mon, Sep 29
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Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support. A Cisco primary point of contact focuses on your deployment as a whole, addressing software and hardware from both Cisco and Solution Support Alliance Partners. Using product, architecture, and interoperability expertise, we either directly resolve your issue or actively manage your case by coordinating product support teams inside and outside of Cisco, remaining accountable from first call to resolution, no matter where the issues reside.
- Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support
- Cisco Solution Support Center access twenty-four (24) hours per day, seven (7) days per week to assist by telephone, fax, electronic mail or the internet with Solution use, configuration, and troubleshooting issues
- For Severity 1 and 2 calls, Cisco will respond within thirty (30) minutes
- For Severity 3 and 4 calls received during Business Hours, Cisco will respond within one (1) hour; for calls received outside Business Hours, Cisco will respond within the Next Business Day
- Access to Cisco.com for information on the Solution and Cisco Products being supported; this system provides Customer with helpful technical and general information on the Solution and Cisco Products
- To the extent allowed by the Solution Support Alliance Partners, Cisco will provide technical issue management for issues encountered with the Solution
- In the event Cisco determines escalation to a Solution Support Alliance Partner for Third Party Product support is necessary, Cisco will work with the Customer and the applicable Solution Support Alliance Partner to open a case in the Solution Support Alliance Partner's case management system using the Customer's entitlement to support with the Solution Support Alliance Partner
- As part of the Services, it may be necessary for Cisco to disclose Customer information to the applicable Solution Support Alliance Partner
- Cisco will provide information, to the extent allowable, to Solution Support Alliance Partner in support of Solution Support Alliance Partner conducting diagnosis and resolution of the Customer's issue
- Cisco provides updates on actions taken to resolve the customer's issue as a primary point of contact
- For some products, Cisco may open cases on behalf of the Customer with the Solution Support Alliance Partner, provided Customer and Solution Support Alliance Partner have agreed to allow Cisco to act in this limited capacity and the Customer is able to provide information that enables the case to be opened with the Solution Support Alliance Partner
- As part of the Service, when Technical Support Services for the Product are bundled with Solution Support, Cisco shall provide the services described in the Cisco Responsibilities of the relevant Technical Support Services service descriptions for the Cisco Products that comprise the Solution
- This plan covers the UCS B200 M5 Blade server
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSC4P-BB200M5U) is New at Staples
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSC4P-BB200M5U)
Item: IM15RT468
Model: CON-SSC4P-BB200M5U
No reviews yet
Price is $1,034.49
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9300 48-port PoE+ switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C93004PA) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C93004PA)
Item: IM12DF377
Model: CON-SNT-C93004PA
No reviews yet
Price is $939.47
Free delivery by Mon, Sep 29
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The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.
- Post-purchase extended warranty and technical support contract designed for enterprise-grade networking hardware, providing 24x7 global support, next business day hardware replacement, and full parts and labor coverage.
- Gives you complete peace of mind and confidence in your results.
- New Releases Update service included to resolve your problems.
- Parts service characteristics for better reliability and ensure maximum productivity.
- Next Business Day - Parts Replacement service response time for timely completion with increased dependability.
Cisco Smart Net Total Care Post-Purchase, 1 Year Network Hardware Support is New at Staples
Cisco Smart Net Total Care Post-Purchase, 1 Year Network Hardware Support
Item: IM1NN1450
Model: CON-SNT-C120FP4X
No reviews yet
Price is $180.02
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Nexus 9508 switch
Cisco Smart Net Total Care Onsite, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-OSP-N9508) is New at Staples
Cisco Smart Net Total Care Onsite, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-OSP-N9508)
Item: IM18X3393
Model: CON-OSP-N9508
No reviews yet
Price is $28,071.04
Free delivery by Fri, Sep 26
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Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support. A Cisco primary point of contact focuses on your deployment as a whole, addressing software and hardware from both Cisco and Solution Support Alliance Partners. Using product, architecture, and interoperability expertise, we either directly resolve your issue or actively manage your case by coordinating product support teams inside and outside of Cisco, remaining accountable from first call to resolution, no matter where the issues reside.
- Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support
- Cisco Solution Support Center access twenty-four (24) hours per day, seven (7) days per week to assist by telephone, fax, electronic mail or the internet with Solution use, configuration, and troubleshooting issues
- For Severity 1 and 2 calls, Cisco will respond within thirty (30) minutes
- For Severity 3 and 4 calls received during Business Hours, Cisco will respond within one (1) hour; for calls received outside Business Hours, Cisco will respond within the Next Business Day
- Access to Cisco.com for information on the Solution and Cisco Products being supported; this system provides Customer with helpful technical and general information on the Solution and Cisco Products
- To the extent allowed by the Solution Support Alliance Partners, Cisco will provide technical issue management for issues encountered with the Solution
- In the event Cisco determines escalation to a Solution Support Alliance Partner for Third Party Product support is necessary, Cisco will work with the Customer and the applicable Solution Support Alliance Partner to open a case in the Solution Support Alliance Partner's case management system using the Customer's entitlement to support with the Solution Support Alliance Partner
- As part of the Services, it may be necessary for Cisco to disclose Customer information to the applicable Solution Support Alliance Partner
- Cisco will provide information, to the extent allowable, to Solution Support Alliance Partner in support of Solution Support Alliance Partner conducting diagnosis and resolution of the Customer's issue
- Cisco provides updates on actions taken to resolve the customer's issue as a primary point of contact
- For some products, Cisco may open cases on behalf of the Customer with the Solution Support Alliance Partner, provided Customer and Solution Support Alliance Partner have agreed to allow Cisco to act in this limited capacity and the Customer is able to provide information that enables the case to be opened with the Solution Support Alliance Partner
- As part of the Service, when Technical Support Services for the Product are bundled with Solution Support, Cisco shall provide the services described in the Cisco Responsibilities of the relevant Technical Support Services service descriptions for the Cisco Products that comprise the Solution
- This plan covers the Catalyst 9200 24-port PoE+ switch
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSSNP-C920024P) is New at Staples
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSSNP-C920024P)
Item: IM16GA356
Model: CON-SSSNP-C920024P
No reviews yet
Price is $443.36
Free delivery by Mon, Sep 29
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Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support. A Cisco primary point of contact focuses on your deployment as a whole, addressing software and hardware from both Cisco and Solution Support Alliance Partners. Using product, architecture, and interoperability expertise, we either directly resolve your issue or actively manage your case by coordinating product support teams inside and outside of Cisco, remaining accountable from first call to resolution, no matter where the issues reside.
- Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support
- Cisco Solution Support Center access twenty-four (24) hours per day, seven (7) days per week to assist by telephone, fax, electronic mail or the internet with Solution use, configuration, and troubleshooting issues
- For Severity 1 and 2 calls, Cisco will respond within thirty (30) minutes
- For Severity 3 and 4 calls received during Business Hours, Cisco will respond within one (1) hour; for calls received outside Business Hours, Cisco will respond within the Next Business Day
- Access to Cisco.com for information on the Solution and Cisco Products being supported; this system provides Customer with helpful technical and general information on the Solution and Cisco Products
- To the extent allowed by the Solution Support Alliance Partners, Cisco will provide technical issue management for issues encountered with the Solution
- In the event Cisco determines escalation to a Solution Support Alliance Partner for Third Party Product support is necessary, Cisco will work with the Customer and the applicable Solution Support Alliance Partner to open a case in the Solution Support Alliance Partner's case management system using the Customer's entitlement to support with the Solution Support Alliance Partner
- As part of the Services, it may be necessary for Cisco to disclose Customer information to the applicable Solution Support Alliance Partner
- Cisco will provide information, to the extent allowable, to Solution Support Alliance Partner in support of Solution Support Alliance Partner conducting diagnosis and resolution of the Customer's issue
- Cisco provides updates on actions taken to resolve the customer's issue as a primary point of contact
- For some products, Cisco may open cases on behalf of the Customer with the Solution Support Alliance Partner, provided Customer and Solution Support Alliance Partner have agreed to allow Cisco to act in this limited capacity and the Customer is able to provide information that enables the case to be opened with the Solution Support Alliance Partner
- As part of the Service, when Technical Support Services for the Product are bundled with Solution Support, Cisco shall provide the services described in the Cisco Responsibilities of the relevant Technical Support Services service descriptions for the Cisco Products that comprise the Solution
- This plan covers the Catalyst 9300 48-port PoE+ switch
Cisco Solution Support, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SSSNT-C93004PA) is New at Staples
Cisco Solution Support, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SSSNT-C93004PA)
Item: IM19Y8945
Model: CON-SSSNT-C93004PA
No reviews yet
Price is $1,071.39
Free delivery by Mon, Sep 29
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Cisco Customer Experience (CX) Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.
- Cisco Customer Experience Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments
- Level 1 includes world class Technical and Solution Support plus new expert-led live best-practices webinar to help address commonly known adoption issues, enhanced insights that improve device visibility to reduce risk, and self-structured e-Learning courses to improve product knowledge to boost IT productivity
- Next Business Day service response time for better accommodation with maximum reliability
Cisco Customer Experience Success Tracks Level 1, Advance Hardware Replacement, 8x5, Next Business Day (CON-L1NBD-C93004PA) is New at Staples
Cisco Customer Experience Success Tracks Level 1, Advance Hardware Replacement, 8x5, Next Business Day (CON-L1NBD-C93004PA)
Item: IM19KH004
Model: CON-L1NBD-C93004PA
No reviews yet
Price is $880.06
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Cisco 4X51-X integrated services router
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-ISR4X51-X)
Item: IM1VW4829
Model: CON-SNT-ISR4X51-X
No reviews yet
Price is $3,857.86
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Cisco Nexus 9508 switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-N9508) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-N9508)
Item: IM1ZA4413
Model: CON-SNTP-N9508
No reviews yet
Price is $22,456.83
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9300 48-port PoE+ switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C93004PE) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C93004PE)
Item: IM19Y7972
Model: CON-SNT-C93004PE
No reviews yet
Price is $937.13
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9500, a 24-port 25/100G switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C95024YA) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C95024YA)
Item: IM15CY918
Model: CON-SNT-C95024YA
No reviews yet
Price is $2,064.61
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9407R switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C9407R) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 8x5, Next Business Day (CON-SNT-C9407R)
Item: IM12GU085
Model: CON-SNT-C9407R
No reviews yet
Price is $3,384.83
Free delivery by Mon, Sep 29
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Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support. A Cisco primary point of contact focuses on your deployment as a whole, addressing software and hardware from both Cisco and Solution Support Alliance Partners. Using product, architecture, and interoperability expertise, we either directly resolve your issue or actively manage your case by coordinating product support teams inside and outside of Cisco, remaining accountable from first call to resolution, no matter where the issues reside.
- Get the right kind of technical service for your multiproduct, multivendor solution with Cisco Solution Support
- Cisco Solution Support Center access twenty-four (24) hours per day, seven (7) days per week to assist by telephone, fax, electronic mail or the internet with Solution use, configuration, and troubleshooting issues
- For Severity 1 and 2 calls, Cisco will respond within thirty (30) minutes
- For Severity 3 and 4 calls received during Business Hours, Cisco will respond within one (1) hour; for calls received outside Business Hours, Cisco will respond within the Next Business Day
- Access to Cisco.com for information on the Solution and Cisco Products being supported; this system provides Customer with helpful technical and general information on the Solution and Cisco Products
- To the extent allowed by the Solution Support Alliance Partners, Cisco will provide technical issue management for issues encountered with the Solution
- In the event Cisco determines escalation to a Solution Support Alliance Partner for Third Party Product support is necessary, Cisco will work with the Customer and the applicable Solution Support Alliance Partner to open a case in the Solution Support Alliance Partner's case management system using the Customer's entitlement to support with the Solution Support Alliance Partner
- As part of the Services, it may be necessary for Cisco to disclose Customer information to the applicable Solution Support Alliance Partner
- Cisco will provide information, to the extent allowable, to Solution Support Alliance Partner in support of Solution Support Alliance Partner conducting diagnosis and resolution of the Customer's issue
- Cisco provides updates on actions taken to resolve the customer's issue as a primary point of contact
- For some products, Cisco may open cases on behalf of the Customer with the Solution Support Alliance Partner, provided Customer and Solution Support Alliance Partner have agreed to allow Cisco to act in this limited capacity and the Customer is able to provide information that enables the case to be opened with the Solution Support Alliance Partner
- As part of the Service, when Technical Support Services for the Product are bundled with Solution Support, Cisco shall provide the services described in the Cisco Responsibilities of the relevant Technical Support Services service descriptions for the Cisco Products that comprise the Solution
- This plan covers the Catalyst 9200 24-port data-only switch
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSSNP-C920024T) is New at Staples
Cisco Solution Support, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SSSNP-C920024T)
Item: IM16GG133
Model: CON-SSSNP-C920024T
No reviews yet
Price is $356.88
Free delivery by Mon, Sep 29
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Enjoy world-class product - level technical support, hardware replacement and OS software updates - all made simple by a range of smart capabilities.
- Manage risks, fix problems, and operate efficiently with responsive, smart support
- Resolve issues faster with 24-hour access to Cisco experts
- Enhance hardware replacement speed with the Next Calendar Day option
- Get operating system software updates from the Cisco support website
- Personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your support cases
- Manage your Cisco inventory, product lifecycle, and contract status (plus, view alerts and reports relevant to your network) with the ease of automated tools
- This plan covers the Catalyst 9200 48-port 8xmGig PoE+ switch
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-C9200XGE) is New at Staples
Cisco Smart Net Total Care, Extended Service Agreement, Replacement, 24x7, 4 Hours (CON-SNTP-C9200XGE)
Item: IM17FM720
Model: CON-SNTP-C9200XGE
No reviews yet
Price is $1,092.52
Free delivery by Mon, Sep 29
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Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Post-purchase extended service contract designed for enterprise networking hardware, providing next business day hardware replacement, technical support, and software updates for business continuity and IT infrastructure reliability.
- Protects your investment and adds value with increased reliability.
- Features phone support service that helps you handle any mishaps.
- Next Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability.
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Service Contract Hardware Support is Out of stock
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Service Contract Hardware Support
Item: IM1S88070
Model: CON-L1NBD-C90024TU
No reviews yet
Price is $520.23
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services. Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Post-purchase hardware replacement protection plan designed for network switches used in enterprise and industrial networking environments.
- Provides reliable support to resolve all your technical issues
- Phone Support service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Next Business Day service response time for better accommodation with maximum reliability
Cisco Meraki MS130 Post-Purchase, 1-Year Return Material Authorization (RMA) Only Service is Out of stock
Cisco Meraki MS130 Post-Purchase, 1-Year Return Material Authorization (RMA) Only Service
Item: IM1S65331
Model: CON-ROB-MS130IHW
No reviews yet
Price is $71.16
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Business-critical network switch support with next-business-day hardware replacement and limited software assistance for enterprise environments.
- Gives you complete peace of mind and confidence in your results.
- Features phone support service that helps you handle any mishaps.
- Next Business Day - Advance Hardware Replacement service response time for timely completion with increased dependability.
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Network Switch Advance Hardware Replacement is Out of stock
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Network Switch Advance Hardware Replacement
Item: IM1S87748
Model: CON-L1NBD-WSC296PD
No reviews yet
Price is $852.02
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Post-purchase protection plan designed for enterprise networking hardware, specifically used to support and maintain integrated services routers in business and data center environments.
- Gives you complete peace of mind and confidence in your results.
- Features phone support service for dependable efficiency with peace of mind.
- 4 Hour - Advance Hardware Replacement service response time for timely completion with increased dependability.
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Advance Hardware Replacement is Out of stock
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Advance Hardware Replacement
Item: IM1NK9918
Model: CON-L14HR-ISR4321X
No reviews yet
Price is $1,639.71
Ensure maximum uptime and peace of mind with the Cisco CON-OSP-C95032CE support plan, tailored for the Catalyst 9500 Series 32-port 100G switch. This premium post-purchase service delivers 24/7 on-site technical support and advance hardware replacement within 4 hours, minimizing costly network downtime. Ideal for mission-critical enterprise environments, it also includes access to Cisco's expert TAC engineers, continuous software updates, and proactive diagnostics—ensuring your infrastructure remains secure, optimized, and always performing at its peak.
- Enterprise-grade protection plan for core network switches, ensuring uptime, fast replacements, and 24/7 on-site support.
- Protects your investment and adds value with increased reliability
- Features replacement service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
- Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency
Cisco Post-Purchase 1-Year On-Site Extended Service is Out of stock
Cisco Post-Purchase 1-Year On-Site Extended Service
Item: IM1NT7017
Model: CON-OSP-C95032CE
No reviews yet
Price is $5,710.09
With so much depending on your network, even a routine issue can have a major effect on your customers, your employees, and your business profitability. Cisco Customer Experience (CX) provides the support you need-from the first purchase of your Cisco products with our foundational services through technology refresh and beyond with our high-value services. Your IT infrastructure is the lifeline that connects your business to customers and suppliers. Business success requires maintaining high service levels for your network while reducing costs and expanding your network as your business grows. Cisco Smart Net Total Care and our other foundational services can help you meet these objectives.
- Smart Net Total Care service contract designed for enterprise networking hardware, providing 24x7 technical support and rapid hardware replacement to ensure continuous business operations.
- Keeps your system optimally maintained with a predictable total cost of ownership.
- Features phone support service for dependable efficiency with peace of mind.
- 4 Hour - Replacement service response time for timely completion with increased dependability.
Cisco Smart Net Total Care Post-Purchase, 1-Year Service Contract Hardware Replacement is Out of stock
Cisco Smart Net Total Care Post-Purchase, 1-Year Service Contract Hardware Replacement
Item: IM1S92368
Model: CON-SNTP-P7NK92N9
No reviews yet
Price is $26.28
Solution Support has you covered. Whether you have an issue with a Cisco product or one from a solution partner, just call Cisco. It centralizes support through Cisco solution experts who own your case from first call to resolution.
- Designed for enterprise networking hardware used in business environments to ensure continuous network performance through 24x7 support and next-business-day hardware replacement.
- Provides reliable support to resolve all your technical issues.
- Features replacement service for dependable efficiency with peace of mind.
- Parts service characteristics for your convenience and ease of operation.
- 4 Hour - Replacement service response time for better accommodation with maximum reliability.
Cisco Solution Support Post-Purchase, 1-Year Network Hardware Support is Out of stock
Cisco Solution Support Post-Purchase, 1-Year Network Hardware Support
Item: IM1S92991
Model: CON-SSSNP-DN2HWP2
No reviews yet
Price is $13,652.16
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Post-purchase enterprise-grade protection plan designed for networking hardware, specifically used to support Cisco Catalyst 9300X Series switches in business-critical IT infrastructure environments.
- Keeps your system optimally maintained with a predictable total cost of ownership.
- Features phone support service for dependable efficiency with peace of mind.
- Next Business Day - Advance Hardware Replacement service response time for your convenience with maximum efficiency.
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Support Contract Hardware Replacement is Out of stock
Cisco CX Success Tracks Level 1 Post-Purchase, 1-Year Support Contract Hardware Replacement
Item: IM1S87747
Model: CON-L1NBD-WSC296TD
No reviews yet
Price is $774.95
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