Customer Reviews for Charmin Ultra Soft Mega Toilet Paper, 2-ply, White, 224 Sheets/Roll, 18 Rolls/Case (87978)
Charmin Ultra Soft Mega Toilet Paper, 2-ply, White, 224 Sheets/Roll, 18 Rolls/Case (87978) is Out of stock
Item # : 102401
Model # : 87978
- Standard 2-ply toilet paper
- Pack contains 18 Mega Rolls (224 Sheets Per Roll) of Charmin Ultra Soft Toilet Paper
Unit of measure 18/Pack
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8416 reviews
Summary of reviews
Charmin Ultra Soft is praised for its softness and durability, offering a premium feel. However, recent changes in texture and perforation have disappointed long-time users, affecting its perceived quality and value.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 23, 2026
Your bottom will thank you!
I’ve been using this specific brand and type of toilet paper for many years. I can’t imagine using anything else. The newer curved perforated line is also a nice touch!
VS
Most helpful critical review
Posted Apr 12, 2026
Disappointed
It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!
cynthiar399
Reviewed at:
influenster.com
Posted Apr 23, 2026
Your bottom will thank you!
I’ve been using this specific brand and type of toilet paper for many years. I can’t imagine using anything else. The newer curved perforated line is also a nice touch!
This review is for Ultra Soft Mega Roll Product
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cynthiar399
Reviewed at:
influenster.com
Posted Apr 23, 2026
Your bottom will thank you!
I've been using this specific brand and type of toilet paper for many years. I can't imagine using anything else. The newer curved perforated line is also a nice touch!
This review is for Ultra Soft Mega Roll Product
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DeevaDee
Reviewed at:
charmin.com
Posted Apr 21, 2026
New wavy tear is a downgrade. No longer 5/5
I've been buying this for a very long time and found it amazing. Often just needing a few sheets to get the job done.
However, since it was changed to the wavy tear, i find it keeps separating therefore needing more sheets if I don't want my fingers getting brown.
I just wish it wouldn't seperate so easily. Like it used to be.
However, since it was changed to the wavy tear, i find it keeps separating therefore needing more sheets if I don't want my fingers getting brown.
I just wish it wouldn't seperate so easily. Like it used to be.
This review is for Ultra Soft Mega Roll Product
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Grandma2
Reviewed at:
charmin.com
Posted Apr 21, 2026
The best
This is the only 1 I buy. The easy tear to me kind of makes it cute but the strength is the best and you definitely do not have to use alot like some. We are staying with this, it really is the best!!
This review is for Ultra Soft Mega XXL Roll
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Mary1952
Reviewed at:
charmin.com
Posted Apr 12, 2026
Disappointed
It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!
This review is for Ultra Soft Mega Roll Product
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Response from Staples :
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your Charmin Ultra Soft no longer feels as soft as you remember. When you’ve trusted a product for a long time, you should be able to count on the same comfort and quality — not a change that leaves you disappointed.
We appreciate you bringing this to our attention, and we’d like to learn more about the specific package you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so we can gather a few details and help make this right.
April 13, 2026
Joyce
Verified Buyer
Posted Apr 6, 2026
Charmin Ultra Soft
Love Charmin Ultra soft
This review is for Charmin Ultra Soft Mega Toilet Paper, 2-Ply, White, 208 Sheets/Roll, 24 Rolls/Case (88000)
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LauraB
Reviewed at:
influenster.com
Posted Apr 1, 2026
Best toilet paper brand 🔥
Literally been using this toilet paper since I was a kid and now I don’t want to any other brands except for Charmin. Anything else leaves behind all the fuzzies that I can’t stand.
This review is for Ultra Soft Mega Roll Product
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Duba84
Verified Buyer
Posted Mar 7, 2026
Great product
Great product, very durable
This review is for Charmin Ultra Soft Mega Toilet Paper, 2-Ply, White, 208 Sheets/Roll, 30 Rolls/Case (88029)
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Berta
Verified Buyer
Posted Mar 4, 2026
Fooling the customer
The toilet paper was one inch less than the Mega I had blught for years. The cardboard rolls were crushed. Fraudulent labeling from Charmin. And high price too.
This review is for Charmin Ultra Soft Mega Toilet Paper, 2-Ply, White, 208 Sheets/Roll, 24 Rolls/Case (88000)
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Joseph3659
Reviewed at:
charmin.com
Posted Feb 28, 2026
Not like it used to be.
I've been buying Charmin for as long as I can remember and I must say that the quality and amount of "MEGA" rolls has declined considerably. I also don't care for the new easy tear feature for I find it wastes more and it has lost its' strength as well. I'm no longer going to purchase your product. Good luck in the future.
This review is for Ultra Soft Mega Roll Product
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MacyS
Reviewed at:
influenster.com
Posted Feb 27, 2026
Big
This product is very large, may be too large for some toilet paper roll holders. However, it is very soft, durable, and La roll lasts a good while.
This review is for Ultra Soft Mega Roll Product
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AnnaF
Reviewed at:
influenster.com
Posted Feb 15, 2026
Great TP
This is a great toilet paper. Very durable and soft. Squares are plush and can cover more usage. Definitely worth the hype. I would recommend this toilet paper.
This review is for Ultra Soft Mega Roll Product
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Charmin 256
Reviewed at:
charmin.com
Posted Feb 13, 2026
Not many squares per roll
My son brought this home from a shopping trip. I can't believe there are only 156 sheets on a triple roll.
Is this packaging correct?
Is this packaging correct?
This review is for Ultra Soft Mega Roll Product
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LDB
Verified Buyer
Posted Feb 12, 2026
Charmin
Great price and quality!
This review is for Charmin Ultra Soft Mega Toilet Paper, 2-Ply, White, 208 Sheets/Roll, 24 Rolls/Case (88000)
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pkoh_3368
Reviewed at:
influenster.com
Posted Feb 11, 2026
Soft
Those are very soft and has thick layers, has no scent and I feel like for mega rolls those are pretty small, but does the job and again, very soft so I think is really good.
This review is for Ultra Soft Mega Roll Product
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Steve
Verified Buyer
Posted Feb 11, 2026
Great Buy
Great in store promotion.
This review is for Charmin Ultra Soft Mega Toilet Paper, 2-ply, White, 224 Sheets/Roll, 18 Rolls/Case (87978)
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Juju
Reviewed at:
charmin.com
Posted Feb 5, 2026
Marketing ploy I'm not buying
The paper iself is wonderful Charmin. The tear has quality control issues. When it works it works. When it doesn't it doesn't. There are stretches in every roll that won't tear because the paper isn't scored. More frequent stretches in every row that have weak scoring, causing waste due to poor tearing. If my business was toilet paper I'd make sure any great innovatio...
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This review is for Ultra Soft Mega Roll Product
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Response from Staples :
Hi there, thank you for reaching out and for taking the time to share such detailed feedback with us. We’re sorry to hear about the tearing and scoring issues you’ve experienced — that’s certainly frustrating, especially when you otherwise like the paper itself. We understand how inconsistent performance can lead to waste, and that’s not the experience we want with Charmin.
Your comments are important to us, and we’d really appreciate the opportunity to learn more and share this directly with our Product Quality team. Please give us a call at 1-800-777-1410, Monday–Friday, 9:00 AM–6:00 PM EST, so we can better understand what you’re seeing and see how we can help.
Thank you again for taking the time to let us know — we truly value your feedback.
February 5, 2026
Silver
Verified Buyer
Posted Feb 4, 2026
Good toilet paper
This is soft toilet paper.
This review is for Charmin Ultra Soft Mega Toilet Paper, 2-ply, White, 208 Sheets/Roll, 12 Rolls/Case (88135)
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tstrat_8203
Reviewed at:
influenster.com
Posted Feb 3, 2026
The BEST
This is worth every penny that you pay on it. Do yourself a favor and buy it. I've been using it for years and years and you see a very noticeable difference between this and every other kind of toilet paper. Your bottom will thank you!
This review is for Ultra Soft Mega Roll Product
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rebeccab1908_6046
Reviewed at:
influenster.com
Posted Jan 31, 2026
Only Brand of Toilet Tissue We Use
I’ve used Charmin for years because they have some of the softest products and the same applies to this. I’ve tried other brands that are cheaper but they’re hard, thin, and uncomfortable to use. But not Charmin! This brand is soft, thick, and you’ll be glad you bought it. Sometimes they have a sale but it’s worth the price, especially if you want the soft, thick and la...
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This review is for Ultra Soft Mega Roll Product
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