Customer Reviews for Keurig® Coffee Machine Descaler, Unscented, 14 fl. oz. (40579)
Item # : 2007864
Model # : 5000367641
Keep your brewer in top shape with this Keurig descaling solution.
- Fast acting odorless descaling solution will help to extend the life of your brewer
- Comes in 14 fl. oz. bottle
Price is $22.19
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2363 reviews
Most helpful positive review
Posted Sep 22, 2025
A Must Have
A very useful solution and for sure cleans and improves the taste of your coffee.
VS
Most helpful critical review
Posted Oct 6, 2025
Killed the Coffeemaker
I followed instructions and the coffeemaker won’t work. It was used less than 3 months.
RuVW
Reviewed at:
commercial.keurig.com
Posted Nov 21, 2025
No specifications on the number of ounces
I am considering to buy the Keurig Descaling Solution online. I am not able to read the quantity of ounces that are on the picture of bottle. It appears to be 14oz. There is no other information on the website about a bottle of solution. The ingredients of the solution should also be listed.
Perhaps the quantity of ounces or the content of the solution is shown if I ...
Perhaps the quantity of ounces or the content of the solution is shown if I ...
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BMath
Verified Buyer
Reviewed at:
keurig.com
Posted Oct 6, 2025
Killed the Coffeemaker
I followed instructions and the coffeemaker won’t work. It was used less than 3 months.
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Response from Staples :
Hello, have you tried reaching out to our Consumer Care team for assistance? Our team is available seven days a week from 7A to 10P EST at 866-901-2739 and our representatives will be happy to troubleshoot your coffee maker with you.
October 7, 2025
Taimisangel
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 22, 2025
A Must Have
A very useful solution and for sure cleans and improves the taste of your coffee.
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Response from Staples :
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
September 23, 2025
Gail AnnetteArcherDearie
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 18, 2025
Descaling solution
Sadly,message bar did NOT return after
using solution,but was informed the message
bar WOULD AGAIN insert all necessary messages.
using solution,but was informed the message
bar WOULD AGAIN insert all necessary messages.
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Debra M
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 18, 2025
Works great!
Good product. I gave 4 stars because it’s a little pricey.
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Response from Staples :
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
September 19, 2025
No name necessary
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 10, 2025
Descaling Problem
When reservoir was empty of descaling solution coffee maker let out bunch of steam. I shut machine down let cool for 30 minutes then machine would not power on. Talked to Keurig via chat line and person stated he would get support to call me but never happened..
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Response from Staples :
Please give Consumer Care a call at 866-901-2739. Our team will be more than happy to assist you with this issue. Thank you.
September 19, 2025
Elaine E
Verified Buyer
Reviewed at:
keurig.com
Posted Sep 1, 2025
Defective machine switch
Rinsed about 30 times and descaling light did not go out.
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Response from Staples :
Have you tried reaching out to our Consumer Care team regarding your coffee maker? The number is 866-901-2739, and we are here to help!
September 16, 2025
Av8trix
Verified Buyer
Reviewed at:
keurig.com
Posted Aug 26, 2025
Great product
Great easy to use product to descale my Keurig. Easy to purchase and use.
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Response from Staples :
Thank you so much for taking the time to review the Descaling Solution. We appreciate the feedback! Enjoy!
August 27, 2025
L Sue
Verified Buyer
Reviewed at:
keurig.ca
Posted Aug 6, 2025
Keurig Descaling Solution
Very easy to use to descale the single serve portion of my coffee maker
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Verified Buyer
Reviewed at:
keurig.com
Posted Aug 3, 2025
Easy to Use Descaling Solution
It was so easy, not smelly like vinegar is, and makes you want to descale and clean your machine instead of dreading it. We love our Keurig machines, and we have 2 - one for home with a coffee pot feature as well as pods, and the other slim model for our RV.
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Response from Staples :
Thank you for taking the time to share this feedback! Enjoy!
August 4, 2025
Barbara 9
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 26, 2025
Prefer Keurig descaling solution
Thank you Keurig for having your descaling solution in stock and available. There are many other options out there but I prefer the original Keurig descaling solution that is recommended for Keurig coffeemakers.
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Response from Staples :
Thank you so much for your kind words, Barbara!
August 1, 2025
BigRed1
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 23, 2025
Perfect answer to keep my Kuerig working
We have very hard water here in my city. So, cleaning the coffee maker is crucial to extending the life of your machine. It's good to know that there's a product made specifically for that purpose.
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Response from Staples :
Thanks for the amazing review! We really appreciate it.
August 4, 2025
MovieDude97
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 17, 2025
CLEANER
Great solution helped clean my coffee machine and make it normal again
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Response from Staples :
Thank you for taking the time to share your feedback. Happy brewing!
August 6, 2025
AzSun
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 15, 2025
Extremely Simple Process
As far as I can tell it worked well and did exactly what it said it would do... descale the machine. The notice went away once it completed. And it was extremely simple to perform.
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Response from Staples :
Thank you for taking time to share this feedback about the Descaling Solution! Happy Brewing!
August 5, 2025
Mary Hash
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 13, 2025
It was a miracle!
This is a great product. I threw away my big Keurig because I could not get it clean or to work at all. I bought this and dug the Keurig out of the trash, sterilized it, and used this bottle. It was like a miracle. I will never run out of these bottles!
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Response from Staples :
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing, Mary!
July 14, 2025
LCat
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 8, 2025
Descaling Solution
The Keurig Descaling Solution didn’t work. The light to descale is still on.
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Response from Staples :
We're sorry to hear of your experience. Depending on the model of your coffee maker, you may need to activate Descale Mode. We have detailed instructions and helpful videos on the Support page of the Keurig website, or you can reach out to our Consumer Care team directly at 866-901-2739 for further assistance. We hope this helps!
July 9, 2025
DigitalDGODave
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 7, 2025
Works as advertised
Works as advertised tho having to run water through my Cusinart 12 times seemed a bit much. But it did work.
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Steve cra
Verified Buyer
Reviewed at:
keurig.com
Posted Jul 4, 2025
Descaling solution
You product didn’t work don’t waste your money they need to give direction with each item they sell
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Response from Staples :
We're sorry to hear of your experience. Depending on the model of your coffee maker, you may need to activate Descale Mode. We have detailed instructions and helpful videos on the Support page of the Keurig website, or you can reach out to our Consumer Care team directly at 866-901-2739 for further assistance. We hope this helps, Steve!
July 9, 2025
ARTHUR A.
Verified Buyer
Posted Jul 1, 2025
descaler
A descaler has one purpose. This product worked.
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Mr TM
Verified Buyer
Reviewed at:
keurig.com
Posted Jun 27, 2025
Keep Your Keurig Coffee Maker Working Fine!
I use it as indicated and it seems to work fine. Keep at least one bottle handy.
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Response from Staples :
We're glad you're enjoying your Descaling Solution! Thank you for your review and feedback.
July 1, 2025