Customer Reviews for Verbatim External Slimline USB-A/C CD/DVD Writer, Black (71123/98938)
Item # : 2051044
Model # : 71123/98938
Safely save your files to CDs or DVDs with Verbatim's External CD/DVD Writer.
- Ideal read and write solution for CD’s and DVD’s (Movie playback requires playback software (not included). See manual for more details.)
- Maximum write speeds of 8X for DVD and 24X for CD
Price is $47.49
30-min pickup
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Over 30
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935 reviews
Summary of reviews
The CD/DVD player writer is generally seen as worth the money, being lightweight, efficient, and easy to use. However, some users report issues with compatibility and quality, with problems like noise and failure to read discs.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 21, 2026
Disk Driver
Works perfectly!
VS
Most helpful critical review
Posted Apr 13, 2026
Poorly Manufactured and Fails Often
I bought this needing a way to burn and read discs on various machines without an optical drive. Should've done more research first.
The cable it came with was bad straight out of the box. Not a great start. I figured maybe I just got unlucky, swapped it out, and moved on but the problems didn't stop there.
The thing just doesn't work reliably. To get the device to tu...
The cable it came with was bad straight out of the box. Not a great start. I figured maybe I just got unlucky, swapped it out, and moved on but the problems didn't stop there.
The thing just doesn't work reliably. To get the device to tu...
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Apr 21, 2026
Disk Driver
Works perfectly!
0up votes 0
0down votes 0
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ACCESS
Verified Buyer
Posted Apr 19, 2026
DVD Player
I have enjoy working with this DVD player, it small, don't take a lot of room and it works wonder.
0up votes 0
0down votes 0
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Poorly Manufactured
Posted Apr 13, 2026
Poorly Manufactured and Fails Often
I bought this needing a way to burn and read discs on various machines without an optical drive. Should've done more research first.
The cable it came with was bad straight out of the box. Not a great start. I figured maybe I just got unlucky, swapped it out, and moved on but the problems didn't stop there.
The thing just doesn't work reliably. To get the device to tu...
The cable it came with was bad straight out of the box. Not a great start. I figured maybe I just got unlucky, swapped it out, and moved on but the problems didn't stop there.
The thing just doesn't work reliably. To get the device to tu...
Read full review
0up votes 0
0down votes 0
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Response from Staples :
Hi James, I truly regret hearing that you're not completely satisfied with your new Verbatim External Slimline USB-A/C CD/DVD Writer. Please reach out to the Verbatim support team at (800) 538-8589 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you.
Staples, April 16, 2026
Pat
Verified Buyer
Posted Feb 7, 2026
Cd reader
I am not a fan of digital downloads. I prefer to own a physical copy of media. Play it or rip it according to my own convenience. Which computer manufacturers don't care about, thus no disk drives in laptops nowadays. It works well and does what I want b it to do.
0up votes 0
0down votes 0
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Jjohnk
Verified Buyer
Posted Nov 26, 2025
Dissapounted
This was the last one. It did not work. Returned?
0up votes 0
0down votes 0
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JUDITH W.
Verified Buyer
Posted Oct 8, 2025
I couldn;t get it to work. Going to return to store
0up votes 0
0down votes 0
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WILLIAM S.
Verified Buyer
Posted Oct 8, 2025
Very confusing and hard to use for playing CDs/DVD
I bought this item after the store employee assured me it would play DVDs and CDs. After inserting DVDs and CDs into this device I could not get any to play. Also very hard to hook up and download software from included disk.
1up votes 1
0down votes 0
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J.L.
Verified Buyer
Posted Oct 4, 2025
Ok but…..
Although the power cable is a little stubborn maintaining contact at the unit this drive works well.
0up votes 0
0down votes 0
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BETHANN M.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 1, 2025
EXTERNAL USB CD/DVD WRITER
This is working great for our purposes.
0up votes 0
0down votes 0
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D.D.
Verified Buyer
Posted Sep 29, 2025
this is what I get for buying the cheapest one
barely opens not showing up on my computer movie never starts
0up votes 0
0down votes 0
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Ron C.
Posted Sep 27, 2025
Unreliable out of the box
I've been in tech for 48 years and this is the flakiest and most poorly constructed DVD writer I've ever used. Also be aware that Staples isn't trustworthy on pricing. I happened to go online to see what they had available in my local store. This was the only drive they had and on line it was $35.99 for 30 minute pickup. I was outside the store so I just walked in gra...
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1up votes 1
0down votes 0
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HELEN A.
Verified Buyer
Posted Sep 13, 2025
Frustrating to the Nth Degree
The USB didn't work with my laptop; no display on the screen. The C plug allowed a screen display BUT it doesn't stay plugged in securely. The plug into the back of the tray come out too easily and the button push to open the tray however slowly I press it doesn't open reliably. I will be returning it soon.
1up votes 1
0down votes 0
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CATHY L.
Posted Sep 12, 2025
Worked partially
The external CD/DVD drive does not play music and requires a special download to play a DVD. It opened and shut with a push of the button but the CD holder kept catching on opening and did not always close fully. I needed to do assist it so it would work properly. There also seemed to be a short in the cord where it plugged into the machine because just the slightest w...
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0up votes 0
0down votes 0
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BRIAN D.
Verified Buyer
Posted Sep 8, 2025
cd player
very good just what just what i needed
0up votes 0
0down votes 0
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Maxine
Verified Buyer
Reviewed at:
Quill
Posted Aug 13, 2025
nice unit
Easy to install and use
0up votes 0
0down votes 0
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Maxine
Verified Buyer
Reviewed at:
Quill
Posted Aug 13, 2025
Nice unit
Easy to install and use
0up votes 0
0down votes 0
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CHAS
Verified Buyer
Posted Aug 13, 2025
Most important it works
Nothing special. I've had 3 other different brands. The most important is the Nero software. Thanks.
0up votes 0
0down votes 0
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TONY M.
Verified Buyer
Posted Aug 9, 2025
Verbatim External USB CD/DVD
Don't wase yout time purchasing this. The USB cord is so loose that it fallo out of the unit the software CD will not boot and the tray will not stay closed. Returned it for another and same results. JUNK
0up votes 0
0down votes 0
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LORAIN K.
Verified Buyer
Posted Aug 1, 2025
I need to return it
I need to return it. It would not even turn on when it was plugged in. It was needed for a court case last Tuesday and failed to work.
0up votes 0
0down votes 0
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V.A.
Verified Buyer
Posted Jul 15, 2025
Review
I am satisfied with my purchase. And I do not do surveys or reviews usually. So please do not continue to contact me regarding my purchases.
2up votes 2
0down votes 0
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