Customer Reviews for Brother Desktop QL-820NWB Label Printer (QL820NWB)
Item # : 2258174
Model # : QL820NWB
Print visitor badges, inventory tags, and a wide variety of other stickers with this Brother professional ultra-fast mobile label printer.
- Label printer for customized creation and printing of labels
- Maximum print speed up to 110 labels per minute
Price is $209.99
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39 reviews
Most helpful positive review
Posted Sep 29, 2017
A product that works
Not sure what JCK1 is referring to with "difficult to understand and apply" but everything works as expected and hoped for. I use it for tracking IT inventory and asset tracking as well as other things that need labels.
Attached our Excel spreadsheet and works like a charm. You can filter in the P-Touch software and design the labels exactly how you want. The fact i...
Attached our Excel spreadsheet and works like a charm. You can filter in the P-Touch software and design the labels exactly how you want. The fact i...
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VS
Most helpful critical review
Posted Mar 29, 2022
Not designed well
20 year IT professional here. I would throw this in the face of the designer and the managers that let this go to market.
Issues
Lack of robust menu - can not setup network via interface, only generic settings
Labels do not tear cleanly - there is no tear cut line and the 2 feed guides on the front (why?! tear of the label
Requires extraneous software to manage -...
Issues
Lack of robust menu - can not setup network via interface, only generic settings
Labels do not tear cleanly - there is no tear cut line and the 2 feed guides on the front (why?! tear of the label
Requires extraneous software to manage -...
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Tj j
Reviewed at:
Brother
Posted Feb 27, 2025
Great printer and fast
Works great just wish they had blk and red labels in the smaller sizes
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Brandon L
Reviewed at:
Brother
Posted Jan 16, 2025
Needed a Replacement
Printer worked great and had excellent features. It had a power supply problem and customer service was quick to respond and sent out a replacement unit. Great experience!
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Chef Trent Taylor
Reviewed at:
Brother
Posted Nov 1, 2024
Works well
Works great, a little slow and I can’t get it to print the round labels I got. I have to use the continuous labels and have it cut every 1.5 inches for my grab&go’s.
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LFG PLG
Reviewed at:
Brother
Posted Oct 28, 2024
Tedious, outdated, kinda cool
As the title says, this software was impossibly tedious to install and attempting to install it on my coworker's computers has been somehow worse. This along with the P-touch editor seem like strange out dated aspects to this supposedly modern helpful tool. P-touch Editor is kind of neat with all the clip art and templates, it has the feeling of old old Microsoft word b...
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SGT MAC
Reviewed at:
Brother
Posted Oct 28, 2024
Difficult Setup
I found this printer very hard to setup. I double label for file folders seems to be missing.
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JRocks
Reviewed at:
Brother
Posted Jul 24, 2024
Decent little printer
Works as advertised. The biggest issue is that when the power goes out, it doesn't automatically reconnect to the wireless network. That's not great. We had to stick a UPS on each one to avoid this from happening if the lights go out for a few seconds.
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Yamishuk
Reviewed at:
Brother
Posted May 22, 2023
Pdf to sticker
We print stickers from pdfs created by our computer system. Works great!!
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leachim
Reviewed at:
Brother
Posted Sep 13, 2022
Easy and reliable
I love these little printers. We have the small and larger version of it and they are great. Easy to use, great software and quick printing even from the phone. I only connect with BT since its so convenient and never disconnects.
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ITunionBuilder
Reviewed at:
Brother
Posted Mar 29, 2022
Not designed well
20 year IT professional here. I would throw this in the face of the designer and the managers that let this go to market.
Issues
Lack of robust menu - can not setup network via interface, only generic settings
Labels do not tear cleanly - there is no tear cut line and the 2 feed guides on the front (why?! tear of the label
Requires extraneous software to manage -...
Issues
Lack of robust menu - can not setup network via interface, only generic settings
Labels do not tear cleanly - there is no tear cut line and the 2 feed guides on the front (why?! tear of the label
Requires extraneous software to manage -...
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Ali Alhamar
Reviewed at:
Brother
Posted Mar 5, 2022
Very fast
Very good printer .............. .... .
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Hhcaristo
Reviewed at:
Brother
Posted Jun 20, 2021
Barcode scanner
I need to know the best Bluetooth barcode scanner for this printer
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True
Reviewed at:
Brother
Posted Apr 16, 2021
Doesn’t work with Bluetooth
I have been able to print with a cable but not Bluetooth. The printer shows up on my WiFi network but fails to print via Bluetooth
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Mouhamad
Reviewed at:
Brother
Posted Mar 20, 2021
Great
Its good and professional print ill buy another design from brother for more work
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Brian
Reviewed at:
Brother
Posted Mar 19, 2021
Why doesn't P-touch Editor work with 64 bit Office
I bought the best you had due to the fact that I believed that it would work with Office 19. It doesn't and therefore it has not improved my efficiency. I should have stayed with my QL-550 it's just as good.
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Professor X
Reviewed at:
Brother
Posted Feb 22, 2021
Simple and easy to use
It is a great label machine. Not complicated to set up and to use. We bought quite of few of these for our lab, and they are been working great so far. We had a couple machines that the label got stuck. We called customer support and they were able to replace the machines.
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grapeape40
Reviewed at:
Brother
Posted Feb 8, 2021
Good Printer Bad Software
It took all day to install the software and the Brother website did not help. I kept getting error messages until I finally found a place on the internet that showed how to do it.
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Shano
Reviewed at:
Brother
Posted Jan 20, 2021
Great Printer
The battery lasts 12 hours and prints clearly. Works with IPADs. Sometimes information doesn't get sent from IPAD which can be annoying and have to forget the device and pair it again. Not sure if it's the IPAD or the Printer. Other than that it is brilliant. Any critics should suggest a comparable printer which has the same features. I would love to know something be...
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GregSCSA
Reviewed at:
Brother
Posted Jan 3, 2021
Fair with some great features
Great features - Wi-Fi and Bluetooth. The implementation of these features is what is lacking! It doesn't seem like you can just set it up with the Wi-Fi and forget it with it able to be printed to whenever you needed to use it. I am still working on it, though. I am also finding it doesn't accept the older labels of the same type and noticed the new ones, with the ...
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ThomL
Reviewed at:
Brother
Posted Jun 8, 2020
Great printer
Purchased this printer because of its 2 color capability. The red tends to blend in with the black giving it a hazey look. The colors look good when printed by themselves. I would recommend the vc500 if you want color although the paper is expensive. If you want red and black printing the paper for this printer is expensive as well. I purchased the battery pack as w...
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ruddy
Reviewed at:
Brother
Posted May 4, 2020
able to print with bluetooth
the printer is , sturdy, compact and do what it was made to do.
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