Customer Reviews for Brother Desktop QL-810W Label Printer (QL810W)
Item # : 2258184
Model # : QL810W
Print from home or office mobile devices with this wireless Brother QL series label printer.
- Label printer for customized creation and printing of labels
- Offers printing with 300 x 600dpi maximum resolution
Price is $169.99
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85 reviews
Most helpful positive review
Posted Jun 18, 2025
Excellent Label Printer
I freely admit that I have not used all the Brother QL-810W features. I have not used the WPS button, which allows the user to connect this device easily and quickly to other computers on the network, provided those other computers are also WPS capable, but I am thrilled to use this feature when the need arises. This is also true for the Wi-Fi button as well as the Wi-F...
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VS
Most helpful critical review
Posted Sep 6, 2023
Don't buy one!
I received this as a gift. I spent 4 hours of my time plus at least 2 hours with Brother technical support trying to get it to print. It would spit out labels but printed nothing on them. I asked Brother to replace the unit. But since I did not have the original receipt, they would not. Thank goodness I had my old QL-570 that did work. I will not buy another Broth...
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Kent
Reviewed at:
brother-usa.com
Posted Jun 18, 2025
Excellent Label Printer
I freely admit that I have not used all the Brother QL-810W features. I have not used the WPS button, which allows the user to connect this device easily and quickly to other computers on the network, provided those other computers are also WPS capable, but I am thrilled to use this feature when the need arises. This is also true for the Wi-Fi button as well as the Wi-F...
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Tgs3
Reviewed at:
brother-usa.com
Posted Sep 8, 2024
Label printing
Toooo much trouble settling up and connecting plus download p touch and Then installer. Directions not clear enough.
Difficult to wifi and bluetooth. Not bad after that tho
Difficult to wifi and bluetooth. Not bad after that tho
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M.K.
Verified Buyer
Posted Sep 12, 2023
Clever Fast and Handy.
This label printer is very nice. Our outbound mail looks so nice now in nearly an instant.
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JIMBO C.
Verified Buyer
Posted Sep 6, 2023
Very good
They are number one good service good people
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Reviewed at:
brother-usa.com
Posted Sep 6, 2023
Don't buy one!
I received this as a gift. I spent 4 hours of my time plus at least 2 hours with Brother technical support trying to get it to print. It would spit out labels but printed nothing on them. I asked Brother to replace the unit. But since I did not have the original receipt, they would not. Thank goodness I had my old QL-570 that did work. I will not buy another Broth...
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother QL810W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Brother Customer Service, September 7, 2023
Leah
Reviewed at:
brother-usa.com
Posted Jan 31, 2023
CODABAR 14 start and stop codes should be axed
We need CODABAR 14 with NO start and stop codes for our database. But the Brother software requires start and stop codes for CODABAR 14, so we sent it back.
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Keith F
Reviewed at:
brother-usa.com
Posted Nov 26, 2022
Great printer...
Excellent value. Easy to learn operation. Fantastic it prints in black & red and that there are colour editing options for graphics.
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GZ46
Reviewed at:
brother-usa.com
Posted Oct 14, 2022
quality output so so network printing
quality label output, works on network (but install is tedious) but not with ARM based windows computers, software is overly complex
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Belle
Reviewed at:
brother-usa.com
Posted Sep 12, 2022
Great Product
[This review was collected as part of a promotion.] This printer has been a time saver as a small business owner. It is super easy to set up and use.
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VeLise
Reviewed at:
brother-usa.com
Posted May 20, 2022
Great little label maker
This label maker works great and was easy to set up
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ASHLEY P.
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 21, 2022
Great Label Printer
It was a little testy at first when trying to set it up but once I figured it out; it works great. I love it! So much easier than the old one I had that I had to key in each letter. LOL!
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DAVID P.
Verified Buyer
Posted Jan 12, 2022
Nice Printer
Works as expected Very useful
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Angry user
Reviewed at:
brother-usa.com
Posted Dec 29, 2021
Least user friendly tool i have ever seen
Its a royal pain to setup. When you connect to the wifi to your phone an go through this weird password process, why would you need a password, like is someone going to steal my label maker. Once connected it never redirects to the Home Wifi network to set the printer to wifi. When you look at the phone after connecting it just sets there and spins saying "your devic...
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Response from Staples :
We are sorry that you are experiencing connection issues issues with your Brother QL810W machine and we understand your disappointment. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Brother Customer Service., December 29, 2021
Higgie
Reviewed at:
brother-usa.com
Posted Jun 1, 2021
lightning fast printing and wirelessly!
The label printer is only option I have since the envelopes wasn't fitting on my HP printer and will not work on my HP printer and I didn't have any label sheets so I looked at these before deciding on Brother QL-810W because my notebook computer didn't have many ports.... I am using this printer to make series of labels necessary for mailing 10 to 40 letters.... That i...
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BARNEY
Reviewed at:
brother-usa.com
Posted May 28, 2021
EXCELLENT MACHINE!!!!!!!!!!!!!!!!!!!!!!!!!!!1
WORKS PERFECTLY EVERY TIME! SHOULDA HAD THIS SOONER! HAPPY I CHOSE BROTHER!
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Ted1947
Reviewed at:
brother-usa.com
Posted May 6, 2021
A nice label printer, works good
The label print works well but the address book is horrible. They really don't make it easy to change. It has 5 lists (Personal, Business, Other1, Other2, and Other3) that can't be edited or added to, why is that? I tried to make a simple label but I need to change the templet in the lists and can't.
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Pete
Reviewed at:
brother-usa.com
Posted May 5, 2021
Works great!
My organization is very happy with this product. Works as expected and is pretty reliable.
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RandR
Reviewed at:
brother-usa.com
Posted Apr 15, 2021
Very useful
Excellent business labels and personal labels saves a lot of time handwriting.
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Mark
Reviewed at:
brother-usa.com
Posted Apr 4, 2021
iPad connects to it quite easily.
Wonderful connectivity and very easy to use. I use it for my mailing list.
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Adammc
Reviewed at:
brother-usa.com
Posted Apr 3, 2021
Whatever you do, do not buy this for labels
This printer is absolutely horrible. Purchased with the intent of printing shipping labels through usps for e-commerce and has been an absolute nightmare, the quality is terrible. I repeat DO NOT BUY.
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Response from Staples :
We understand that you are experiencing issues printing shipping labels with the Brother QL-810W label printer and we'd like to help. Poor print quality when printing shipping labels can occur if the label is not formatted for your label size. Here is a link with step by step instructions on how to print shipping labels from a Mac or Windows computer.
Macintosh: https://help.brother-usa.com/app/answers/detail/a_id/154675
Windows: https://help.brother-usa.com/app/answers/detail/a_id/155840
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/ql810w
Brother Customer Service, April 5, 2021