Customer Reviews for Melissa & Doug Wooden Scoop & Serve Ice Cream Counter, 4/Pack (9286)
194 reviews
Most helpful positive review
Posted Oct 8, 2025
Super well made, will hold up for decades
Our ice cream shop toy is 6 years old now and has gone through two little girls and countless games with friends and family. Apart from the fake money (which we’ve since laminated), the toy is in pristine condition - including the paint.
VS
Most helpful critical review
Posted Jul 16, 2018
I would not buy this product again
I am on my 3rd one for my Childrens Play centre. The scoop does not last at all. I called to see about getting a replacement scoop and was told that they are not sold separately. Not much good without a scoop. :(
JF
Reviewed at:
Melissa and Doug
Posted Oct 8, 2025
Super well made, will hold up for decades
Our ice cream shop toy is 6 years old now and has gone through two little girls and countless games with friends and family. Apart from the fake money (which we’ve since laminated), the toy is in pristine condition - including the paint.
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Peter S
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Melissa and Doug
Posted Aug 31, 2025
Great gift for 3 year old!
My niece turned 3 and loves this! I got it for her birthday and she plays with it everyday.
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Kathryn
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Melissa and Doug
Posted Aug 9, 2025
Scoop and Serve Ice Cream is the best!
I have actually purchased 2 of these Scoop and Serve Ice Cream Counters - one for our house in Watercolor, FL and they loved it so much /I had to buy one for our house in Dallas. All of my granddaughters just love playing with it. They are ages 2-4. They have so much fun taking our orders and then building our ice cream cones for us to "eat".
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LauHHa
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Melissa and Doug
Posted May 3, 2025
Great toy with one disadvantage
Great toy - children love to serve ice cream to everyone. Scooper doesnt work - it’s already broken due to the incompatibility and kid‘s frustration.
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Response from Staples :
Hi!
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience. Please give us a call at 800 284 3948 so that we can get some additional information.
Your Friends at Melissa & Doug
, May 7, 2025
Nana
Reviewed at:
Melissa and Doug
Posted Apr 5, 2025
Fun gift idea
Great gift idea for our 3 yr old grandson's birthday. He loved it.
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Gigi
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Melissa and Doug
Posted Jan 7, 2025
We all scream for Ice Cream!! Yippee!!
My grandkids, ages 1 & 2, LOVED the ice cream set. It was their favorite gift and played with it for an extended amount of time. It is so well made and very durable. They love the magnetic scooper and ice cream scoops. The menu and play money added another skill set to their imaginative play by following directions and counting money. I Highly recommend it!
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PD
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Melissa and Doug
Posted Jan 7, 2025
Great gift
My niece loves this and won't stop playing with it.
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Stefanie W
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Melissa and Doug
Posted Dec 16, 2024
My 2yr old granddaughter loves it
High quality, well made item that offers lots of imaginative & fun play for my granddaughter. It’s one of her favorite toys. She especially enjoys stacking the scoops. It’s also something we can do together. I highly recommend it.
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Debbie
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Melissa and Doug
Posted Sep 12, 2024
Ice cream shoppe
My 2yo granddaughter loves this toy. Very well designed.
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Momof2
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Melissa and Doug
Posted Aug 20, 2024
Love it! But the scoop is horrible
My two kids love playing ice cream shop. But the ice cream scoop is junk. I tried glueing it, but nothing works.
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Response from Staples :
Hi!
Thank you for taking the time to comment on the ice cream counter. We are sorry to hear about your experience with the scoop. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you.
Your Friends at Melissa & Doug
, August 21, 2024
WJ
Reviewed at:
Melissa and Doug
Posted Apr 8, 2024
Ice Cream Scoop not well made
This is a great product except for the ice cream scoop. The handle has broken which is really the fun part of the whole toy. I have seen that others have had the same issue. It's too bad that a replacement part can't be ordered. By not offering replacement parts you are forcing people to purchase a whole new toy if they want to continue using it.
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CM10
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Melissa and Doug
Posted Jan 17, 2024
Please share product composition
What materials are used in these products? You told Bea (below) that you would reach out to her individually but can’t you share the materials used with all of us please?
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Response from Staples :
Hello!
Thank you for your post. Our Scoop & Serve Ice Cream Counter is 95% Wood and 5% Plastic. For any specific questions or concerns please email [email protected].
Your Friends at Melissa and Doug
, January 18, 2024
JCGMA
Reviewed at:
Melissa and Doug
Posted Jan 9, 2024
Everyone loves ice cream!
It’s exactly as listed. Our granddaughter loves making us ice cream.
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Jenni
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Melissa and Doug
Posted Dec 27, 2023
Perfect for kids who love pretend play
My 3 year old niece loves this! The pieces are painted wood and nice quality
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Poontai
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Melissa and Doug
Posted Dec 24, 2023
Fun toy!
I sent this to my grandchildren as Christmas present, and they love it!
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Reviewed at:
Melissa and Doug
Posted Nov 7, 2023
Scoop and Serve Ice Cream Counter
It’s a lot of fun! I like the different flavors of ice cream.
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Mc Mel
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Melissa and Doug
Posted Oct 23, 2023
My son loves this toy but cheapbroke a month later
I bought this a month ago and my son has been so happy playing with it. But the ice cream cookie sandwich Velcro came right off when he started playing with it. For the amount of money this cost, it shouldn’t break like this when my son played with it the way it’s supposed to be played.
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Response from Staples :
Hello!
Thank you for taking the time to comment on the Scoop & Serve Ice Cream Counter. We take the quality and safety of our toys very seriously and are so sorry to hear about your experience. One of our product support specialist will contact you to get some additional details.
Your friends at Melissa and Doug
, October 24, 2023
Toddler mom
Reviewed at:
Melissa and Doug
Posted Aug 20, 2023
Great for pretend play
Hours of pretend play! My 4 years old son loves to serve up ice cream and toppings for the whole family.
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Teesie
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Melissa and Doug
Posted Aug 12, 2023
Great toy!
Wonderful toy! This is the second I’ve purchased. Both grandsons love it and so do the adults!!
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Rose
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Melissa and Doug
Posted Aug 9, 2023
Love
I first bought this for my niece and my son loved playing with it so much, I just bought him one. Wonderful imagination inspiring, well made toy.
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