Customer Reviews for Mr. Clean, Magic Eraser Sheets, Original, 16/Pack (90618)

Hi there, Rickie! Thanks so much for giving my Magic Eraser Power Wipes a try! I'm sorry to hear that they broke very easily. This product is designed to compress and break down as it's used, like a pencil eraser. How long the product lasts depends on how many times you use it and how rough the surfaces you use it on are. For best results, wet the product with water before you use it, then squeeze out excess water rather than wringing or twisting the pad, and do not use any cleaning product with the pad. After use, rinse the product and leave it to dry naturally. My team and I would love to connect about this and help. Please give us a call at (800) 248-1612.

We're sorry to hear that you're unhappy with your purchase, Becca, and we appreciate you taking the time to share your thoughts. Our products are thoroughly tested to ensure they provide a great clean every time when used as directed, so this isn't the experience we want you to have, and we're grateful for your feedback. It may be helpful to know that our Mr. Clean Magic Eraser Power Wipes are designed to compress and break down as they're used, like a pencil eraser, so it can leave behind small pieces of residue, just as a pencil eraser does. Although the product removes most dirt, it must be wet to work. For large areas and tough soils, you may need to scrub for longer than usual. Older, dried-in stains may also take longer to remove. For best results, wet the pad/sheet with water before use and gently squeeze out excess water, but be sure not to twist. Your satisfaction means a lot to us, and we'd like to learn more about this, so that we can assist you further from here. Please give us a call at (800) 248-1612, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

I'm sorry you're not clear on how Magic Eraser Sheets work. These thinner, Eraser Sheets fit in those tight spaces that you just can't get clean. Wet it, and use it there to make those areas look their best. All Erasers work just like a pencil eraser, and compress and break down as used. It can leave behind small pieces of residue, just as a pencil eraser does. How long the product lasts depends on how many times you use it and how rough the surfaces you use it on are. For best results, wet the sheet with water before use and gently squeeze out excess water (do not twist). I'm happy to help you further with this, give me a call any Monday through Friday, from 9 AM to 6 PM, EST. My number is 1 (800) 867-2532.