Customer Reviews for Bush Furniture Somerset 72"W Office Desk with Drawers, Maple Cross (WC81472)
28 reviews
Most helpful positive review
Posted Sep 27, 2025
Love it!
Exactly what I expected.
VS
Most helpful critical review
Posted Nov 19, 2021
Bad
desk came without hardware, still waiting on hardware to arrive just so we can build the desk as its sitting in pieces in an office
B.H.
Posted Sep 27, 2025
Love it!
Exactly what I expected.
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ROBERT D.
Posted Aug 13, 2025
Nice desk but not a one person install
I had the staples installation service installed the desk. It doesn’t say that you need more than one person to do the install. There’s a vague comment about having a friend and you might need a second set of hands. The installation company sent one person but I was here to help her out. I like the desk is solid. I like the color and the drawers are very smooth. My onl...
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Lawrence116620
Reviewed at:
Bush Home
Posted Mar 5, 2025
A Great Desk
What a phenomenal desk for the price. It is true quality and large enough to create a very comfortable and usable work space! I would highly recommend this desk for anyone that wants 6' of useable desk space!
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Response from Staples :
Thank you so much for your positive review! We're thrilled to hear that you're enjoying your new desk. It's wonderful to know that it meets your needs and enhances your workspace. If you have any other feedback or need further assistance, please don't hesitate to reach out. Enjoy your productive and stylish desk setup!
, March 5, 2025
Mike K
Reviewed at:
Bush Home
Posted Nov 11, 2024
Love these!
I have had Bush Business furniture for over 20 years. I have used the desks, lateral files, and especially like the hutches that go on top of the desks. Had the last set for 20 years then moved and just bought the new Somerset 72 w desk set with hutch and some other pieces. They do take a little bit to put together but they are well made, well designed, and well thought...
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Response from Staples :
Wow! Thank you so much for your fantastic review. We're absolutely thrilled to know that after all this time, you're still enjoying our product. Your loyalty and support mean the world to us.
It's wonderful customers like you that make our journey so rewarding. If you ever need anything, please don't hesitate to reach out. We're always here for you!
, November 15, 2024
Colby
Reviewed at:
Bush Home
Posted Jun 29, 2024
Perfect
[This review was collected as part of a promotion.] Just as expected. Good quality and looks great. Fits perfect in the space that i need it for. Love the color.
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Response from Staples :
We’re delighted to hear that the product is just as you expected and fits perfectly in your space! It’s wonderful to know that you’re happy with the quality, design, and color. Thank you for your positive feedback and for letting us know how well everything worked out for you.
, August 12, 2024
Barbara G.
Reviewed at:
Bush Home
Posted Mar 19, 2023
Very Happy, Great Quality Desk
Great quality and easy to put together with the instructions that were provided. There was a piece that was missing and the service department sent it out right away. We bought 2 additional pieces to go with this desk and very happy with the purchase
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ARA M.
Reviewed at:
Bush Home
Posted Jan 17, 2023
Great Product
Surprised on how good the quality was, wasn't expecting to get something good for that price. We'll done!
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Juan M.
Reviewed at:
Bush Home
Posted Jan 9, 2023
Very Good Product
Desk arrived on the date promised. The packaging was ok but some of the parts shifted inside the box while in transit. Luckily there was no significant damage, and the little damage occurred in places that are not visible once desk is assembled. Assembly was very easy (instruction were very straightforward) and took me about three hours without any help. Getting the fro...
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K.S.
Posted Dec 11, 2022
Perfect desk for home office
This desk was exactly what I was looking for when setting up my home office. The pictures made it look a lot bigger than what it is in person which I was super happy about! It’s sturdy solid and took my husband about 2 hours to assemble.
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WAYNE B.
Posted Dec 7, 2022
Good product. Assembly directions nsg
Assembly instructions step 31 slightly confusing. I was trying to put drawer unit on left side but I think this page is for right side installation. Otherwise all went well.
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Tim S.
Reviewed at:
Bush Home
Posted Dec 3, 2022
Great Desk!
Love the look and quality of this desk! So much workspace and the drawers are deep and sturdy. Not too bad to assemble, just make sure you follow the manual and decide which side you want the drawers to be on. Otherwise you'll have to take it all apart like I did. Would buy again for sure.
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Rachel F.
Reviewed at:
Bush Home
Posted Oct 31, 2022
Decent Quality And Functional Desk
The desk is decent quality for the price and being made of particle board. Heavier than expected and while the drawers aren't perfect, the hardware for sliding was good and the bottoms of the drawers aren't flimsy. Should hold up for a good while. Putting it together does take time. It took my husband approximately 2 hours but he was able to get it put together by just ...
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CARMELLA L.
Posted Jun 27, 2022
Love this desk
This desk is exactly what I was looking for. It is very big and it looks beautiful. I am very happy with this desk and what's more it was such a good deal.
2up votes 2
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Jonas A.
Reviewed at:
Bush Home
Posted Jun 16, 2022
Excellent Looking Desk
This is an excellent desk, fairly easy to put together though there were two holes that were drilled incorrectly and some of the hole plugs were a little too tight to fit, but those are minor things. Overall I am very happy with the desk so far after owning it for several weeks.
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John S.
Reviewed at:
Bush Home
Posted Mar 15, 2022
Two Minor Assembly Issues I
Two minor assembly issues I was missing three screws, which I recognized before I opened the plastic bags. The top did not slide in perfectly as expected. Several adjustments to the circular connectors didn't help. I stilllike the product.
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Ellen G.
Reviewed at:
Bush Home
Posted Feb 25, 2022
Desk
Very happy with my desk. The two drawers are enough for us as we are retired and do not have much paperwork or files anymore.
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richard p.
Reviewed at:
Bush Home
Posted Nov 19, 2021
Bad
desk came without hardware, still waiting on hardware to arrive just so we can build the desk as its sitting in pieces in an office
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Tobie W.
Posted Aug 22, 2021
Great Instructions
So even though the assembly of this desk did take hours the instructions were very detailed and easy to follow. I’m giving 5 stars because I don’t think I’ve ever seen directions so clear before. Would recommend
3up votes 3
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J.L.
Posted May 17, 2021
Nice desk for a reasonable price
Perfect desk for our new home. I replaced an old heavy large desk with this narrower lighter desk that was perfect for our new home. Good value!
3up votes 3
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D.K.
Posted May 6, 2021
Is what it is
Relatively easy to assemble but had some mixed up hardware - excluded 3 screws needed for the drawer rail slider and added 3 extra for another part. Also is it possible to find a desktop that doesn’t have a slight bow? So annoying. There should be a way to reinforce during construction. Oh well. Good price and a sturdy piece of furniture overall.
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