Customer Reviews for Epson EcoTank ET-M1170 Wireless Monochrome Inkjet Printer
Item # : 24395653
Model # : 9472511
Output Type
Black & White
Cartridge type
Ink
Functionality
Single-Function
Max Paper Size
8.5" x 14" Legal
Price is $299.99
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
124 reviews
Most helpful positive review
Posted Apr 28, 2025
great printer that save us on toner
Easy to install and I like the size.
VS
Most helpful critical review
Posted Aug 31, 2025
itwas a total absolute disappointmen
I will not recommend it impossible to set up and has hardware and software problems.
C.O.
Posted Sep 5, 2025
Epson ET-M3170
Paper feed does jam sometimes. I must keep just a small amount of paper in the machine or it can jam.
0up votes 0
0down votes 0
Report
HANNAH M.
Posted Sep 4, 2025
Decent Printer
I am a little disappointed with how much this printer jams or says it has ran out of paper when there is still paper in the tray. I do quick of bit of printing so I can only do a few jobs at a time before there is an issue.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi HANNAH M. we are sorry to hear you are having issues with your Epson printer. Your ET-M2170 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Joseph – The Epson Team.
Joseph, September 26, 2025
EMIL R.
Posted Aug 31, 2025
itwas a total absolute disappointmen
I will not recommend it impossible to set up and has hardware and software problems.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Emil I truly regret hearing that you're not completely satisfied with your new Epson Printer. Please reach out to the Epson support team at 562-276-4382 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3 or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
, September 4, 2025
berryhilldrip
Reviewed at:
epson.com
Posted Apr 28, 2025
great printer that save us on toner
Easy to install and I like the size.
0up votes 0
0down votes 0
Report
Chris F
Reviewed at:
staples.ca
Posted Apr 15, 2025
Yes
Having hard time to set up with I Pad
0up votes 0
0down votes 0
Report
SAL L.
Posted Feb 20, 2025
Good and fast black and white printer
It works it's fast it has good quality print and the ink should last a very long time. And. No more ink cartridges
1up votes 1
0down votes 0
Report
J.H.
Reviewed at:
Staples Business
Posted Oct 2, 2024
Great printer - but printer cord not included
These are great printers. This is the 5th I have purchased for our company. Ink is cheaper heads don’t clog (because self cleaning) easy to do envelopes in the bypass feeder. But now a printer cable is not included in the box. In that such was a surprise to me I rate 4 stars instead of 5.
0up votes 0
0down votes 0
Report
W.G.
Posted Jan 31, 2024
Epson Eco Tank
So far we are please with the performance of this printer.
0up votes 0
0down votes 0
Report
DAVID B.
Posted Oct 7, 2023
More noisy than expected but does a nice job
Unpacking was more painful than I thought it would be - there is tape EVERYWHERE! There is about a 10 minute first-time charge of the ink; so setup takes nearly 30 minutes from in box to printing. Does copy quickly; however the printer is much more noisy than I expected - particuarly since it gave a spec for the noise level I expected it to be quieter than other print...
Read full review
0up votes 0
1down votes 1
Report
C.B.
Posted Oct 4, 2023
Works well
Works well prints fast even larger docs (10 plus pages 2 sided).
0up votes 0
0down votes 0
Report
Glenn in Winnipeg
Reviewed at:
staples.ca
Posted Sep 30, 2023
Super fast, low energy, has been a fantastic choice
First of all, we had problems (very strange) but the laser printers start up would blow fuses - and we tried 3 different printers and were surprised how much power they draw, this one is "like" 12 watts. So it was "I wonder if this would solve it". YES IT DID AND MORE. It is not a big footprint, look like a normal sized personal printer, and is good looking. IT IS FA...
Read full review
0up votes 0
0down votes 0
Report
K.C.
Reviewed at:
Staples Business
Posted Aug 29, 2023
Didn't have what I needed
Needed a scanner and copier - this was just a printer. I started a return but it's still sitting on my porch...
0up votes 0
0down votes 0
Report
KIM
Posted Jul 20, 2023
Happy with Purchase
Setting up the printer was easy when reading and following the instructions. It prints well and it's easy to use. I researched many printers read many reviews and I'm so glad I purchased the Epson EcoTank ET-M1170 printer!
0up votes 0
0down votes 0
Report
em3
Reviewed at:
staples.ca
Posted Jul 9, 2023
transparencies
I bought this to print on transparencies, which it doesn't do unless you trick it. You have to tape a regular paper sheet to the transparency in order for it to print on it. I tried using posted notes but it does work unless the whole transparency is covered. It's a bit annoying but less expensive than the ink cartridges options. Just place a little bit of tape in the t...
Read full review
0up votes 0
0down votes 0
Report
Christine B.
Posted May 23, 2023
Does not connect to MacBook Ai
Despite calls to tech support at Epson the printer does not connect to my 2.4G network. Epson suggested that I use a cable to make a one-time connection but does not supply the cable. Unfortunately it is going back.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello CHRISTINE B. we are sorry to hear we have not resolved the issue. Our Epson Advanced Support Team is happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday 7am – 4pm PT. We appreciate your business and thank you for your patience. Kind Regards Tony – The Epson Team.
, May 25, 2023
Mary Beth
Reviewed at:
epson.com
Posted May 3, 2023
Awesome printer. Epson rocks!
Epson has it going on way above any of their competitors. Easy to set up, it prints very fast and does not smudge and skip like other brands do. The new ink bottle rather than cartridges is the way to go. No mess if you follow directions. The printer is at opposite end of house and always prints. I could never do this with the other H - brand. I love this printer....
Read full review
0up votes 0
0down votes 0
Report
king crab
Reviewed at:
epson.com
Posted Mar 29, 2023
easy set up
easy to set up and use. no cartridges
0up votes 0
0down votes 0
Report
JODY B.
Posted Mar 24, 2023
Returned
Not sure why it was not compatable with my software program kept defaulting back to recipient fax instead of printing a check. Had softwear tech.support and professionally installed.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello JODY B we apologize for your disappointing experience with the ET-M3170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-M3170/s/SPT_C11CG92201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT) Monday - Friday if you need further assistance. Sincerely Sam - The Epson Team
, March 27, 2023
at home business
Reviewed at:
epson.com
Posted Mar 13, 2023
dissapointed
I have just bought this. Had it two weeks. Barely use it. Only on weekends when I have time. I want to study for an exam and print notes. Repeat error messages. It starts to print. Prints multiples. Then suddenly stops printing after 20 min of successful slow printing as I pick which notes to print.. Shows paper error. I put paper. Shows paper and ink error. It has new...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello at home business, we apologize for your disappointing experience with the ET-M1170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/ET-Series/Epson-ET-M1170/s/SPT_C11CH44201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Sam, March 16, 2023
Me
Reviewed at:
staples.ca
Posted Feb 8, 2023
Good Printer
Doe’s what it’s supposed to do but initialisation wasn’t as straightforward as it should have been.
0up votes 0
0down votes 0
Report