Customer Reviews for Ziploc Freezer Bags, 2 Gallon, 10/Box (665258)

Thank you for sharing this with us. I’m sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Freezer Bags you’ve come to know and love. We appreciate you and your loyalty and would like the chance to chat. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 22975177. We look forward to hearing from you!

We’re sorry to hear that your experience with Ziploc® Freezer Bags hasn’t met your expectations. Although the bags were redesigned to make filling easier, we still aim to provide a reliable and convenient way to store your food. When the zipper is properly aligned and free from any foodstuff, it should close smoothly. We appreciate you bringing this issue to our attention and would like to learn more about what happened. Please feel free to give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and mention reference number 22969975. We look forward to speaking with you.

Our previous improvement on Ziploc Freezer Bags was the simple open tab designed to make it easier to grab the bag and open it. That being said, we apologize, as this is not the experience you should be having. We'd like the chance to make this right, as we appreciate you and your loyalty to Ziploc®. Give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and provide your reference number: 22508236. Hope to hear from you soon! - Mindi, SC Johnson Consumer Care

Thank you for taking the time to write your review. We're so sorry to hear about your disappointment with our new design. For this purpose, we recommend using our pint sized freezer bags, or trying or Ziploc® Sandwich Bags. Rest assured, we would love the chance to restore your faith in Ziploc®. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22354144. We look forward to your call. - Megan, SC Johnson Consumer Care

Thank you for your honest feedback. The quality of each bag is important to us, as is the experience each consumer has, and we appreciate you bringing this to our attention. Our bags are designed to offer unbeatable freshness, with the strength and quality to use again. As your experience didn't match our expectations, we'd like to help further and help restore your faith in our brand. At your convenience, please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and provide your reference number: 22349274. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care

We appreciate your leaving your feedback regarding our new bags. We're sorry to hear that these do not fit as much as previous designs. Your valuable comments have been shared with my team. We'd appreciate the chance to discuss this further and restore your faith in our brand. Please reach us at 1-800-558-5252, on weekdays between 8 a.m. and 5 p.m. CT. Your reference number is 22346401. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care

We're sorry to learn our bags didn't meet our expectations. These freezer bags are designed to conform to food to keep air out and moisture in to help prevent freezer burn. We would love to help you with this! Please give us a call at 1-800-558-5252 (weekdays, 8 a.m.-5 p.m. CT), and for the fastest service provide this reference number: 22335937 Looking forward to helping you! - Mindi, SC Johnson Consumer Care

Thank you for sharing this with us, Angie. We're incredibly sorry to learn about your experience with our new design as this is not the experience you should have. Quality is important to us so know your comments were shared with my team. So we can make this right and restore your faith in our brand, please give us a call at 1-800-558-5252. We're available weekdays between 8 a.m. and 5 p.m. CT. Be sure to mention this reference number: 22504710. Take care! - Brooklyn, SC Johnson Consumer Care

Thank you for reaching out to us and rest assured all SC Johnson's Ziploc® Brand Products comply with the applicable provisions of the U.S. Food, Drug, and Cosmetic Act and applicable Food Additive Regulations, as administered by the Food and Drug Administration, including 21 CFR 177.1520. Ziploc® Brand Products also meet the applicable provisions of the Canadian Food and Drug Regulations as administered by Division 23 of Health Canada. Our Ziploc® products are suitable for food contact use for microwave defrosting and reheating, room temperature, refrigeration, and freezing unless otherwise noted as per US FDA guidelines on conditions of use. It is always important to follow each product's usage instructions. Furthermore, Ziploc® Brand is made in accordance with Good Manufacturing Practices (21 CFR Part 110). - Brooklyn, SC Johnson Consumer Care

Thank you for reaching out. We're sorry to hear you've encountered this with your last purchase. This is not typical as we expect our bags to provide an easy and quick storage solution. So we can make this right, please give us a call at 1-800-558-5252, Monday-Friday between 8 a.m. and 5 p.m. CT. Your reference number is 22504858. We hope to chat soon! - Brooklyn, SC Johnson Consumer Care