Customer Reviews for Epson EcoTank Pro ET-5800 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472508)
Item # : 24431351
Model # : 9472508
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $799.99
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Over 30
164 reviews
Most helpful positive review
Posted Sep 29, 2025
5850 Epson
So far an excellent printer. Fast and clean. Love eco tank.
VS
Most helpful critical review
Posted Jul 5, 2025
Epson Pro ET-5850
I paid a lot of money for this very cheaply made printer. It jams constantly!! It does not print well on envelopes. It is VERY slow!! I do not recommend this printer to anyone. I am not happy this this printer at all!!
Chucky Peirce
Reviewed at:
epson.com
Posted Oct 17, 2025
A tale of forbidden love.
I bought this 4 years ago for home use since I'm wedded to the printed page. Since then I've printed 12,000 of them. I believe I could have bought this machine twice over with what I've saved on print cartridges from not using my previous HP approximately equivalent machine. The last straw was finding I couldn't reinsert my old cartridge after using a brand new one fo...
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EDWARD O.
Posted Sep 29, 2025
5850 Epson
So far an excellent printer. Fast and clean. Love eco tank.
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W. B.
Posted Sep 22, 2025
Speed is amazing
Our business prints 50-100 pages in color every day. Some days we are over 200. This printer handles different papers with different sizes/weights no problem. Even has a rear paper feed. The speed is faster than our HP laserjet in some cases. The quality of the prints is excellent. Was very concerned if this printer would print "pretty" enough and yes it does very well...
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STEPHANIE M.
Posted Jul 5, 2025
Epson Pro ET-5850
I paid a lot of money for this very cheaply made printer. It jams constantly!! It does not print well on envelopes. It is VERY slow!! I do not recommend this printer to anyone. I am not happy this this printer at all!!
3up votes 3
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Response from Staples :
Hello Stephanie we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-5850 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Joseph – The Epson Team.
Joseph, July 10, 2025
RANDY J.
Posted Jun 22, 2025
Epson EcoTank ET-5850
I love this printer! The print quality is excellent and the speed is amazing.
1up votes 1
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WILLIAM D.
Posted Apr 14, 2025
Dotson priner
Outstanding service.
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ASTRID W.
Posted Apr 12, 2025
Still learning can you please send me an instruction book !
I need an instruction manual for my new Ecco Tank Pro 5850! I will even pay extra for this! My son convinced me to purchase this VERY expensive machine! I retuned my former Darling Eco Tank to my Stapes store yesterday ! They gave me a credit for $10! So yes I am still very confused &angry! I have been a Loyal Staples Customer from Bay Area CA since 1970’s & now live ...
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Response from Staples :
Hi Astrid thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
, April 14, 2025
Michelle
Reviewed at:
staples.ca
Posted Mar 10, 2025
Great all in one printer
Great all in one printer. Easy to use and very quick printing.
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LARRY A.
Posted Dec 29, 2024
Epson ET-5880 Printer
The printer works as described but had a few problems setting it up. Over the first two days a couple of settings changed causing me to have to uninstall and reinstall the software. Took a while to figure it out because the manual wasn't helpfully geared to windows NOT iMAC. The biggest cause for these problem where because the printer is really design to work with ...
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R.J.
Posted Nov 6, 2024
Perfect
Does everything a printer/copier/fax machine/scanner should do perfectly . I’ve had it only a month and haven’t found anything it cannot do. Multiple options within each function. Easy to use. A little bigger and heavier than I would have preferred but that’s very minor. Hopefully it holds up overtime
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KATHLEEN G.
Posted Aug 29, 2024
Great printer so far
it does everything I need- double sided copy and scan as well as color. Just wish it was less expensive! Waiting to see about the paper jams and the ink supply cost/ drying out
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BARBARA C.
Posted Jul 21, 2024
Bye bye ink cartridges! Hello Ecotank!
I loved my Epson WF Pro. It did everything I wanted and a couple of other things. HOWEVER once a month I was spending $70 for new ink cartridges. This did not make me happy but then I found the EcoTank Pro ET-5850 the printer I loved with an EcoTank incorporated. It is working like a charm. Bye bye ink cartridges.
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Judman
Posted May 2, 2024
Unstable
This machine has constant network connectivity issues and must be unplugged to reconnect. It's slow to start and the print speed is pretty slow. Touch screen is slow for response and canceling a print or copy takes 4 separate steps to stop... making it a worthless option
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Response from Staples :
Hi Judman we are sorry to hear you are having issues with your Epson printer. Your ET-5800 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Yngwie – The Epson Team.
Alissa A., May 6, 2024
P.C.
Posted Apr 18, 2024
Amazing Color & Crisp Documents
As a user of ET2550 I recommend this printer (ET5800) to my fire company for its crisp colors & ink cost savings for printing our banquet & special projects. It's already turning heads a close comparison to laser. A worthwhile purchase.
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JUDITH M.
Posted Apr 15, 2024
Hard Worker
I am completely happy with the Epson Eco-Tank printer. It is the second one we have purchased from Staples and we are (needed a second one in another area) so just the fact that we went back and ordered the second one says it all.
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Robavion
Reviewed at:
epson.com
Posted Apr 14, 2024
Excellent Work Horse
The 5800 is definitely our best printer ever, highly recommend, specially if you do a lot of printing.
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Reviewed at:
epson.com
Posted Mar 29, 2024
Great Printer!
Great Printer and easy to use with very affordable ink.
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Erica
Reviewed at:
Quill
Posted Mar 25, 2024
It's OK. Maintenance sucks
At first it would not print out anything without it running a nozzle head maintenance check but before I could do it it would make me shut the printer off and turn it back on because "it showed an error". Somehow I tinkered with it and it would allow me to print again but it still shows faded lines (even after maintenance checks). Not sure why it randomly does this...
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Maca
Reviewed at:
epson.com
Posted Mar 11, 2024
Loved it !
I love this printer , is fast and the print quality is great !
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L.G.
Posted Feb 16, 2024
defective
huge and unwieldy.
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