Customer Reviews for Epson EcoTank Pro 5850 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472509)
Epson EcoTank Pro 5850 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472509) is Backorder
Item # : 24431352
Model # : 9472509
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $849.99
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256 reviews
Most helpful positive review
Posted Apr 8, 2020
Printer with huge ink capacity and business oriented feature
Aside from the massive ink capacity, thanks to the Ecotank technology, this printer has business oriented features found in much larger and more expensive business machines. It will definitely be a huge boon to a small business owner looking to avoid expensive maintenance plans the come with the traditional business printer. With a larger laser based unit, you have to d...
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VS
Most helpful critical review
Posted Sep 21, 2020
Don't Do it. Ink Leaked out all over floor
Bought this printer from B&H and set it up last week. After putting in the ink, the Cyan leaked out of the printer and all over our floor. Epson requires three quotes for cleaning but we live in a very rural area. No carpet cleaners are going to travel two hours (each way) to give an estimate. Terrible product and no help from Epson. I would stay away from any Eco Tank ...
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WILLIAM D.
Verified Buyer
Posted Apr 15, 2025
Dotson priner
Outstanding service.
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ASTRID W.
Verified Buyer
Posted Apr 13, 2025
Still learning, can you please send me an instruction book !
I need an instruction manual for my new Ecco Tank Pro 5850! I will even pay extra for this! My son convinced me to purchase this VERY expensive machine! I retuned my former Darling Eco Tank to my Stapes store yesterday ! They gave me a credit for $10! So, yes I am still very confused &angry! I have been a Loyal Staples Customer from Bay Area, CA since 1970’s & now live ...
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Response from Staples :
Hi Astrid, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 14, 2025
Bustergf
Reviewed at:
Epson
Posted Mar 24, 2025
This is a great printer, very cheap to print per page.
I have the ET-5850. It has been 2 years now and use it 5 days a week. Excellent printer and the savings on ink is amazing. I had a HP, which I really liked but it broke down, it had 4 ink cartridges that cost from $85-$95 a piece. It was a great printer also but cost me a fortune in ink. The Epson printer is fast and so far, touch wood, I have had no trouble at all, and...
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LondonLuvGOD
Reviewed at:
Epson
Posted Mar 6, 2025
Great feature's
IT works great and it was amazing quality! I loved how fast it was and I had no problems with it.I connected easy with my computer. (chrome)
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Staples Customer
Verified Buyer
Posted Nov 6, 2024
Perfect
Does everything a printer/copier/fax machine/scanner should do perfectly . I’ve had it only a month and haven’t found anything it cannot do. Multiple options within each function. Easy to use. A little bigger and heavier than I would have preferred but that’s very minor. Hopefully it holds up overtime
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QVS
Verified Buyer
Reviewed at:
Quill
Posted Aug 16, 2024
ET-5850
We updated an older ET-4850 to this machine, several reasons for the change were the ability to hold a full ream of paper between the 2 tray (does very well) and faster printing speed. The printing is definitely faster, although, sometimes communication takes a little time to start printing (over WiFi). Setup was quite easy by following the directions that came with it,...
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JAMES S.
Verified Buyer
Posted Aug 5, 2024
not happy with this product at all first off i had
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Response from Staples :
Hello JAMES S, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-5850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob Reeb, August 12, 2024
BARBARA C.
Verified Buyer
Posted Jul 22, 2024
Bye, bye ink cartridges! Hello Ecotank!
I loved my Epson WF Pro. It did everything I wanted and a couple of other things. HOWEVER, once a month I was spending $70 for new ink cartridges. This did not make me happy but then I found the EcoTank Pro ET-5850, the printer I loved with an EcoTank incorporated. It is working like a charm. Bye, bye ink cartridges.
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MAKProperties
Reviewed at:
Epson
Posted Apr 27, 2024
Why I Switched From Epson's EcoTank Pro ET-5850 to HP
I recently (actually 2x) purchased the EcoTank Pro ET-5850 with high hopes, given its promise of a cartridge-free system. Unfortunately, my experience has been far from satisfactory. The printer failed twice, necessitating replacements each time. I also encountered significant difficulties connecting the printer to my computer, which cost me several hours of troubleshoo...
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Avi30
Reviewed at:
Epson
Posted Jan 16, 2024
I just received my printer. I love it it’s fast and very easy highly recommend the printer
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Staples Customer
Verified Buyer
Posted Dec 6, 2023
Great All - In One device
Finally we found Epson EcoTank model that provides a great scanning system to scan to network folder or to email straight from the display.
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slow
Posted Nov 21, 2023
slow
the quality of the print was great, but for normal print quality it took over 1 minute to print each page.
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Response from Epson Expert :
Hi slow, You can find product information, including FAQs and the product’s User’s Guide at www.epson.com/support/et5850, to help optimize settings for quicker prints. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Dylan – The Epson Team.
Mark H., November 27, 2023
SCOTT G.
Verified Buyer
Posted Oct 21, 2023
Love This Printer
I love this printer! It took our printing costs from a $1.25 a page (FedEx Office color printing) to .06 a page. So it will basically pay for itself in a very short time.
Additionally it prints even better than we were getting with our printing at FedEx Office.
So very pleased to be able to bring our printing in house! We’ll save a fortune.
Additionally it prints even better than we were getting with our printing at FedEx Office.
So very pleased to be able to bring our printing in house! We’ll save a fortune.
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6th grade teacher
Reviewed at:
Epson
Posted Aug 20, 2023
Awesome printer
I bought this for my classroom (with personal money) and have been extremely happy with it. It prints quickly. It seems our copiers are always on the fritz, so I am thankful I have a reliable printer!
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A
Reviewed at:
Dell
Posted May 27, 2023
Disappointment
The printer is a disappointment
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A Small Country Church
Reviewed at:
Epson
Posted May 10, 2023
Printer for our church
This printer does more than we need, but I’d we need the options it has we have it. Also a big deciding point were the ink tanks because ink cartridges are so costly.
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ADAM B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 28, 2023
The printer works great
Very happy with our purchase
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JANICE PARKER
Verified Buyer
Posted Apr 14, 2023
Epson EcoTank Pro ET-5850
It’s a heavy-duty office-level printer with LOTS of features — not the most intuitive interface, but it works well if you download the user manual and consult it often. The ink system is a great concept.
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Staples Customer
Verified Buyer
Posted Apr 9, 2023
Epson ET 5850 Printer
I was so happy with Angelas' over the top customer service, she even found me a $50 discount I wouldn't have found otherwise!
The printer has lived up to it's promise of over 30 color copies a minute, which has made printing my newsletter so much faster!
The printer has lived up to it's promise of over 30 color copies a minute, which has made printing my newsletter so much faster!
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roger1
Reviewed at:
Epson
Posted Mar 25, 2023
Phenomenal Printer!
We run a small commercial and residential real estate company. We print flyers and documents pertaining to properties and deals that we put together. After some due diligence, we chose the ET-5850 printer and have been very pleased with the results we are getting. The printer is not cheap when purchasing it, but the long-term cost of operation is hands down very good fo...
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