Customer Reviews for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
Item # : 24431352
Model # : 9472509
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $649.99, Regular price was $849.99, You save 23%
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293 reviews
Most helpful positive review
Posted Oct 7, 2025
Seems worth the cost.
Replaced my old work horse HP. I am pleased with the quality of print and operation of the printer. Set-up wasn't EASY, and I was able to make work.
VS
Most helpful critical review
Posted Jul 19, 2025
Will Not work with MacBook Pro
will not work with my MacBook Pro
Chucky Peirce
Reviewed at:
epson.com
Posted Oct 17, 2025
A tale of forbidden love.
I bought this 4 years ago for home use since I'm wedded to the printed page. Since then I've printed 12,000 of them. I believe I could have bought this machine twice over with what I've saved on print cartridges from not using my previous HP approximately equivalent machine. The last straw was finding I couldn't reinsert my old cartridge after using a brand new one fo...
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This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Dove printer
Reviewed at:
epson.com
Posted Oct 7, 2025
Seems worth the cost.
Replaced my old work horse HP. I am pleased with the quality of print and operation of the printer. Set-up wasn't EASY, and I was able to make work.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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EDWARD O.
Verified Buyer
Posted Sep 29, 2025
5850 Epson
So far an excellent printer. Fast and clean. Love eco tank.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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BR
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 25, 2025
Good Printer
Great printer easy set up good quality prints. It does seem to lose contact with router if not used everyday though.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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W. B.
Verified Buyer
Posted Sep 22, 2025
Speed is amazing
Our business prints 50-100 pages in color every day. Some days we are over 200. This printer handles different papers with different sizes/weights no problem. Even has a rear paper feed. The speed is faster than our HP laserjet in some cases. The quality of the prints is excellent. Was very concerned if this printer would print "pretty" enough and yes it does very well...
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This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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GM12338
Reviewed at:
epson.com
Posted Sep 21, 2025
GREAT FAST HOME/BUSINESS PRINTER WITH LOTS OF GREAT FEATURES
I've owned this printer for just over 3 yrs now. It has been used for home and our businesses. We've gone through a whole case of printer paper plus misc amounts of glossy & matte photo paper. Just now into using the 3rd set of printer ink (only filled up the Magenta & Yellow) plus had to put in a new maintenance box. Couldnt believe I didnt have to move the printer ou...
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This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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JimmyH
Reviewed at:
epson.com
Posted Jul 19, 2025
Will Not work with MacBook Pro
will not work with my MacBook Pro
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Response from Staples :
Hi JimmyH, we are sorry to hear you are having issues with your Epson printer. Your ET-5850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, July 28, 2025
Glyphlock
Reviewed at:
epson.com
Posted Jul 9, 2025
Out the box perfection
Love IT
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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STEPHANIE M.
Verified Buyer
Posted Jul 5, 2025
Epson Pro ET-5850
I paid a lot of money for this very cheaply made printer. It jams constantly!! It does not print well on envelopes. It is VERY slow!! I do not recommend this printer to anyone. I am not happy this this printer at all!!
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Response from Staples :
Hello Stephanie we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-5850 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Joseph – The Epson Team.
Joseph, July 10, 2025
RANDY J.
Verified Buyer
Posted Jun 22, 2025
Epson EcoTank ET-5850
I love this printer! The print quality is excellent and the speed is amazing.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Reviewed at:
epson.com
Posted Jun 6, 2025
GARBAGE PRINTER
STAY AWAY!!! I bought this printer in late 2021 (for the same price it's still selling for) and I may as well have set $800 on fire. From the very beginning it fell short of the HP model it replaced in every way but cost of toner/ink. I've had nothing but issues with the ADF, printing, paper handling, etc. Since I've owned the printer the only way to get a good scan...
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This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Response from Staples :
Hi Epson Customer, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Joseph, June 13, 2025
WILLIAM D.
Verified Buyer
Posted Apr 14, 2025
Dotson priner
Outstanding service.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Gynot
Reviewed at:
epson.com
Posted Apr 11, 2025
Average when it works.... then it doesn't. Buyer beware!
Although slower than expected at both scanning and printing, I lived with it as I saved significant costs on ink.
However, now 18 months later it has given up the ghost. A non-existent paper jam makes this printer useless.
Considering the price paid and the ink savings over 18 months and tolerating the slower speeds, this printer was a wasted purchase.
However, now 18 months later it has given up the ghost. A non-existent paper jam makes this printer useless.
Considering the price paid and the ink savings over 18 months and tolerating the slower speeds, this printer was a wasted purchase.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Response from Staples :
Hi Gynot, we're sorry for the disappointing experience you had with your Epson printer. Your ET-5880 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team.
Joseph, April 18, 2025
Michelle
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 10, 2025
Great all in one printer
Great all in one printer. Easy to use and very quick printing.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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LondonLuvGOD
Reviewed at:
epson.com
Posted Mar 6, 2025
Great feature's
IT works great and it was amazing quality! I loved how fast it was and I had no problems with it.I connected easy with my computer. (chrome)
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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LARRY A.
Verified Buyer
Posted Dec 29, 2024
Epson ET-5880 Printer
The printer works as described but had a few problems setting it up. Over the first two days a couple of settings changed causing me to have to uninstall and reinstall the software. Took a while to figure it out because the manual wasn't helpfully geared to windows NOT iMAC. The biggest cause for these problem where because the printer is really design to work with ...
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This review is for Epson EcoTank Pro ET-5880 Wireless All-in-One Cartridge-Free SuperTank Office Printer with PCL/Postscript Support
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Louise
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 10, 2024
Economic
We have a farm business and I do a lot of copying, I am very pleased with this printer. I have also printed pictures and they are very good quality. The very most important is the money saved on Ink!!
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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R.J.
Verified Buyer
Posted Nov 6, 2024
Perfect
Does everything a printer/copier/fax machine/scanner should do perfectly . I’ve had it only a month and haven’t found anything it cannot do. Multiple options within each function. Easy to use. A little bigger and heavier than I would have preferred but that’s very minor. Hopefully it holds up overtime
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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Shakeel
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 3, 2024
Epson does not trap you like Brother printers...
Epson seems to be great, but a bit expensive. Their Ink tank system is best. Careful with Brother inkvestment, they are nothing but huge cartridges. Hence, they force you to buy them from Brother. Epson is just a bottle and you are free to take a risk of using any compatiable ink.
This review is for Epson EcoTank Pro ET-5850 Wireless Color All-In-One Supertank Inkjet Printer, Best for Office (9472509)
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KATHLEEN G.
Verified Buyer
Posted Aug 29, 2024
Great printer so far
it does everything I need- double sided copy and scan as well as color. Just wish it was less expensive! Waiting to see about the paper jams and the ink supply cost/ drying out
This review is for Epson EcoTank Pro ET-5800 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472508)
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