Customer Reviews for Epson EcoTank Pro ET-16600 Wireless Wide-format All-in-One SuperTank Office Printer, prints up to 13" x 19"
Item # : 24431353
Model # : 9472515
Cartridge type
Ink
Max Paper Size
13" x 19" Supertabloid
Output Type
Color
Functionality
All-In-One
Price is $1,049.99
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Over 30
74 reviews
Most helpful positive review
Posted Jun 30, 2025
Coonvenient Quality
The Epson ET-16650 is more than I could have hoped for. In just the one week we have had it in our office it is apparent from our productivity that it was well worth its purchase price. I’m not one who is big on providing reviews this Epson ET-16650 deserves it. I liked the Brother Printer we had but it’s no comparison to this Epson. And with that 4-year warranty...
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VS
Most helpful critical review
Posted Aug 20, 2025
Dont buy
Bought this printer in April and now just getting it set up in my new home office. I says its connected to my network but doesnt show up on any of my computers or iphone or ipad. Tried to connect my laptop directly to the printer and still nothing.
It wont keep the network in the memory for long then drops it and have to renter again, not much use since I cant find th...
It wont keep the network in the memory for long then drops it and have to renter again, not much use since I cant find th...
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waste
Reviewed at:
epson.com
Posted Aug 20, 2025
Dont buy
Bought this printer in April and now just getting it set up in my new home office. I says its connected to my network but doesnt show up on any of my computers or iphone or ipad. Tried to connect my laptop directly to the printer and still nothing.
It wont keep the network in the memory for long then drops it and have to renter again, not much use since I cant find th...
It wont keep the network in the memory for long then drops it and have to renter again, not much use since I cant find th...
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Response from Staples :
Hi waste, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-16600 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, August 27, 2025
C.A.
Posted Jul 9, 2025
Didn’t work
Printer didn’t work. Called support and the conclusion was that the printer had something wrong with it and was a dud. :/
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Response from Staples :
Hi CLARISSA A. we are sorry to hear you are having issues with your Epson printer. Your ET-16650 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Jacob – The Epson Team.
Jacob Reeb, July 14, 2025
B.M.
Posted Jun 30, 2025
Coonvenient Quality
The Epson ET-16650 is more than I could have hoped for. In just the one week we have had it in our office it is apparent from our productivity that it was well worth its purchase price. I’m not one who is big on providing reviews this Epson ET-16650 deserves it. I liked the Brother Printer we had but it’s no comparison to this Epson. And with that 4-year warranty...
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Response from Staples :
Hi Brian thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience with your Epson Printer. ^MS
, July 3, 2025
Pechinpr
Reviewed at:
epson.com
Posted Jun 9, 2025
not recomended
I bought this printer because the ink lasts longer, because of the paper size, and my old ET 4850 printer keeps getting stuck on paper and keeps sending out messages saying it needs ink when it doesn't. The price is too high for the features it offers. It can't print photos... The printer can't be used because it can't finish the initial programming. It keeps showing an...
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Response from Staples :
Hi Pechinpr, we are sorry to hear you are having issues with your Epson printer. Your ET-16600 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, June 13, 2025
OfficeLady
Reviewed at:
epson.com
Posted May 27, 2025
Amazing Printer! 1-star Reviewer Admits Not Actually Buying
We have been using this printer for 5 years in our office and it has been a work horse of a machine. We never connected it to the internet so I can't speak to any fax abilities, but we have had some intermittent networking issues. It has never had any problems printing from the computer it is directly connected to though, only a few times via the network. I never had to...
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JOHN K.
Posted Apr 12, 2025
Switched from HP to Epson
This replaced my HP color laser all-in-one. Not cheap but refillable ink will provide significant savings over time. Easy setup and good quality printing (though not laser quality). Really like large format scanner and printer! Overall I am pleased with my purchase.
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ericsoverkill
Reviewed at:
epson.com
Posted Mar 18, 2025
Good solution for economic ink, wide format print/scan/fax
I bought my ET-16600 via the Certified ReNew, and even had to return the first unit and was quickly provided a replacement, so I can highly recommend the Certified ReNew program from Epson. The current unit is working great for printing and scanning, I am not using the fax feature, as I no longer use this technology. Scan to e-mail easily replaces fax approach.
Print ...
Print ...
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Rocky B.
Posted Mar 6, 2025
Epson 16650
The WORST customer service I have ever experienced in my life!! Sent defective product - their words not mine! Replacement printer was supposed to arrive in 2-5 days. 4 days later and it hasn't even shipped from Epson. No apology no discount offered ABSOULETY NOTHING! I will NEVER purchase anything from EPSON again. This is embarrassingly bad on their part.
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Response from Staples :
Hi Rocky thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
, March 7, 2025
D.D.
Posted Feb 17, 2025
Great Printer
Fast clear copies. Great to be able to scan and print 11x17. Sips ink unlike cartridge inkjet printers. Following set up instructions is easy and fast. Great printer for the price.
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ThirtyYearEpsonUser
Reviewed at:
epson.com
Posted Feb 12, 2025
I brought this printer over a year ago. It is absolutely the worst printer I have had in my thirty-plus years of using printers. Getting an update almost every other month and still the printer prints erratically. Now it is no longer printer color. My very first printer with an Epson line printer. It was fabulous. What happened to Epson?
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Response from Staples :
Hi ThirtyYearEpsonUser, we are sorry to hear you are having issues with your Epson printer. Your ET-16600 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, February 20, 2025
systemAdmin
Reviewed at:
epson.com
Posted Jan 16, 2025
Fix your support Epson!
After seeing the 1 star reviews and the repeated problems that Epson is not addressing, but instead condescending to the patron telling them they are sorry look at the FAQs.. I have decided to avoid Epson. If Epson's support sucks, so to must their printers.
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Response from Staples :
Dear systemAdmin, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-16600 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob– The Epson Team.
Jacob, January 17, 2025
MATTHEW D.
Posted Oct 20, 2024
GREAT PRODUCT
EVERYTHING WORKS GREAT BUT THE SCANNER. DONT HAVE A LOT OF EXPERIENCE WITH PRINTERS AND SCANNERS BUT SCANNED PAGES CAN GET PULLED IN CROOKED WHICH MAKES THE PROJECT IM WORKING LOOK A LITTLE UNPROFESSIONAL. I WISH THERE WAS A BETTER WAY TO ENSURE THE PAGES CAN GET SCANNED STRAIGHT OR AN INTURNAL PROGRAM THAT WILL RECONIZE THE LINES ARE NOT CORRECT AND FIX THE PAGE AS IF ...
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J.S.
Posted Aug 20, 2024
Perfect remote office printer
Purchased for job site and using for remote office prints 11x17 in color or black and white great for multiple users in the trailer using wireless connections.
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A.H.
Posted Jul 20, 2024
Most cost effective printer
This is the 4th one of the eco tanks I have bought for my business. All still work great with no issues. And the cost per page is so low as compared to others.
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Phil8
Reviewed at:
epson.com
Posted Apr 23, 2024
DO NOT BUY
This is the worst printer I have ever used!!!
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Response from Staples :
Hello Phil8, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-16600 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Yngwie – The Epson Team.
YG, April 24, 2024
B.L.
Posted Apr 5, 2024
It wasn't cheap but it does what it is supposed to. Copies while keeping the originals straight.
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N.H.
Posted Feb 14, 2024
A complex printer not what I expected.
I received the printer in good condition and had help getting it into my workspace. However it has been very complex to set up and it may not be what I needed. I had hoped to get a large format high quality photo printer and so far cannot do any good large prints on Epson premium presentation paper matte in larger than 8.5/11 . Buying on line has been a very dissatis...
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Donna
Reviewed at:
staples.ca
Posted Feb 13, 2024
Love Epson Printers!
This is my 4th Epson printer over the past 30 years. Great printers. No issues.
A lot of the complaints mentioned I believe come from user error and not understanding the technology or how to do basic troubleshooting (which can be needed with any printer).
A lot of the complaints mentioned I believe come from user error and not understanding the technology or how to do basic troubleshooting (which can be needed with any printer).
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Pulled my hair out
Reviewed at:
epson.com
Posted Feb 4, 2024
Never again
I have had this printer for more than a year. It has been the most difficult printer I have ever worked with. The print quality is ok. It just almost never works the first time, it must be restarted, the computer must be restarted, the data light will stay on for hours while you wait for it to print. Have tried it directly wired to the computer, have tried it through wi...
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ThomasHatesEpson
Reviewed at:
epson.com
Posted Dec 14, 2023
Complete garbage printer
This printer, as with most Epson printers is a complete piece of garbage. The only thing worse than the printer is the lack of support and the fact that Epson will excuse of lying, even if you can prove that you have only used Genuine epson printer refills. If you have been looking for a printer that does 12 x 18, you will quickly find that Epson is one of the only co...
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Response from Staples :
Dear Thomas, we appreciate your business and are sorry to hear you are not satisfied with your purchase. Your Epson EcoTankPro ET-16600 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Dylan, January 2, 2024