Customer Reviews for Epson EcoTank Pro ET-16650 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472516)
Item # : 24431354
Model # : 9472516
Cartridge type
Ink
Max Paper Size
13" x 19" Supertabloid
Output Type
Color
Functionality
All-In-One
Price is $1,159.99
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Over 30
121 reviews

Most helpful positive review
Posted Apr 11, 2020
Best all in one
I have always loved all in one printers, but I personally think that epson has stepped up its game with the Epson Ecotank, ink that is a fraction of the cost to refill the ink. And in reality will last way longer than any other ink from any other printer out there. Than with the speed of print, that alone put the icing on it for me, I’m someone whom always is in a rush ...
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VS
Most helpful critical review
Posted Apr 23, 2024
DO NOT BUY
This is the worst printer I have ever used!!!
Staples Customer
Verified Buyer
Posted Jul 10, 2025
Didn’t work
Printer didn’t work. Called support and the conclusion was that the printer had something wrong with it and was a dud. :/
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Response from Staples :
Hi CLARISSA A., we are sorry to hear you are having issues with your Epson printer. Your ET-16650 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, July 14, 2025
Staples Customer
Verified Buyer
Posted Jul 1, 2025
Coonvenient Quality
The Epson ET-16650 is more than I could have hoped for. In just the one week we have had it in our office, it is apparent from our productivity that it was well worth its purchase price. I’m not one who is big on providing reviews, this Epson ET-16650 deserves it. I liked the Brother Printer we had, but it’s no comparison to this Epson. And with that 4-year warranty...
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Response from Staples :
Hi Brian, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience with your Epson Printer. ^MS
Staples C., July 3, 2025
bobjohnson
Reviewed at:
Epson
Posted Apr 23, 2025
Horrible company
Had this printer for 6 months. It stopped working. Contacted Epson and they had me run tests to see why it didn't work. They said that the product was defective and I needed to contact the seller to honor my warranty. Contacted the seller and they said that Epson manufactures warranty was not transferable. What good it their manufactures warranty if they don't honor it?...
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JOHN K.
Verified Buyer
Posted Apr 13, 2025
Switched from HP to Epson
This replaced my HP color laser all-in-one. Not cheap, but refillable ink will provide significant savings over time. Easy setup and good quality printing (though not laser quality). Really like large format scanner and printer! Overall, I am pleased with my purchase.
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Rocky B.
Verified Buyer
Posted Mar 6, 2025
Epson 16650
The WORST customer service I have ever experienced in my life!! Sent defective product - their words not mine! Replacement printer was supposed to arrive in 2-5 days. 4 days later and it hasn't even shipped from Epson. No apology, no discount offered, ABSOULETY NOTHING! I will NEVER purchase anything from EPSON again. This is embarrassingly bad on their part.
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Response from Staples :
Hi Rocky, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., March 7, 2025
jaws
Reviewed at:
Epson
Posted Feb 18, 2025
Almost 5 years and still going strong!
Almost 5 years and still going strong, Got it in April 2020, and we have printed over 65,000 pages. 28,000 + Color and 36,500+ Black and White. We have bought the standard inks and maintenance cartridges, sometime the printer does updates and then all the computers need firmware updates and sometimes it has a bad day and we unplug it and the routers. But overall for a s...
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Staples Customer
Verified Buyer
Posted Feb 17, 2025
Great Printer
Fast, clear copies. Great to be able to scan and print 11x17. Sips ink unlike cartridge inkjet printers. Following set up instructions is easy and fast. Great printer for the price.
4up votes 4
1down votes 1
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Builder mania
Reviewed at:
Epson
Posted Feb 4, 2025
Epson ET-16650 - Like this printer
I have had this ET-16650 printer for over 2 years now and I am on my 3rd set of ink. I have not had any issues with it. I had to replace the waste tank once. I am in construction and print 11x17 plan sets all the time. Still happy with my purchase. I will say a couple of times I have had issues with the Wi-Fi internet set up but have been able to keep it working. Use th...
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Tom W 2
Reviewed at:
Epson
Posted Jan 15, 2025
"Maintenance" issue causes a 1-month printer outage
We've had this printer for 22 months. It's worked moderately well, but it's been pretty temperamental and has wasted a fair amount of paper, time, and ink through the process of keeping it clean and getting it to print documents and brochures the way we want them to look. I attribute most of those issues to Epson's clunky software, and we've managed to work around the m...
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Gail
Verified Buyer
Reviewed at:
Quill
Posted Dec 23, 2024
New printer all in one
We had the last printer for about 7 years. It was an awesome piece of office equipment and slowly it started failing. So after about a year of that we decided to get a new one. It made us realize how worn out it was. The new one is crisper, clearer and faster than the old one.
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Gail
Verified Buyer
Reviewed at:
Quill
Posted Dec 23, 2024
New printer all in one
We had the last printer for about 7 years. It was an awesome piece of office equipment and slowly it started failing. So after about a year of that we decided to get a new one. It made us realize how worn out it was. The new one is crisper, clearer and faster than the old one.
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MATTHEW D.
Verified Buyer
Posted Oct 21, 2024
GREAT PRODUCT
EVERYTHING WORKS GREAT BUT THE SCANNER. DONT HAVE A LOT OF EXPERIENCE WITH PRINTERS AND SCANNERS BUT SCANNED PAGES CAN GET PULLED IN CROOKED WHICH MAKES THE PROJECT IM WORKING LOOK A LITTLE UNPROFESSIONAL. I WISH THERE WAS A BETTER WAY TO ENSURE THE PAGES CAN GET SCANNED STRAIGHT OR AN INTURNAL PROGRAM THAT WILL RECONIZE THE LINES ARE NOT CORRECT AND FIX THE PAGE AS IF ...
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JFrazier
Reviewed at:
Epson
Posted Sep 17, 2024
Exceeded My Expectations
I have owned Epson printers for decades...and, they last that long too! So when it came time to replace my older WF7510, I selected another Epson product, the EcoTank Pro. It packs a tremendous amount of functionality into a compact, modern design. Seeing it up was fairly easy and it prints vibrant color lightning fast! I am beyond pleased!
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Staples Customer
Verified Buyer
Posted Aug 21, 2024
Perfect remote office printer
Purchased for job site and using for remote office prints 11x17 in color or black and white great for multiple users in the trailer using wireless connections.
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H20andSand
Reviewed at:
Epson
Posted Aug 17, 2024
Work Horse printer
I have used this printer for 2 years now in my small construction business. I print drawings from this printer on 11 x 17 all the time. I am now starting my third set of ink after 12,986 pages printed. I have had very little trouble with this printer and it is still going strong. I also use it a lot for scanning drawings using the feed tray for all sizes. i have not had...
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TINEY R.
Verified Buyer
Reviewed at:
Staples Advantage
Posted May 2, 2024
ET-16650
I just bought my Epson 16650 Wide Format Printer and set it up. So far so good.
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Mike Swann
Reviewed at:
Epson
Posted Apr 7, 2024
Dripping ink
Dripping Ink onto the paper
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 6, 2024
It wasn't cheap but it does what it is supposed to. Copies while keeping the originals straight.
0up votes 0
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Mike in Seal Beach
Reviewed at:
Epson
Posted Mar 27, 2024
Great printer, but missing a feature.
The software and drivers installed fine and it is working as expected. I haven't got to testing the photo quality, but the regular documentation has good colors and crisp print.
1/2 the ink dissappeared on initial set up; could this be partially due to priming the dry printer?
One disappointment: when document scanning, it doesn't scan to PDF as a native format. I...
1/2 the ink dissappeared on initial set up; could this be partially due to priming the dry printer?
One disappointment: when document scanning, it doesn't scan to PDF as a native format. I...
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3up votes 3
0down votes 0
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Church office
Reviewed at:
Epson
Posted Mar 18, 2024
Wonderful printer
Wonderful printer
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