Customer Reviews for Epson EcoTank ET-15000 Wireless Color Wide Format All-In-One Supertank Inkjet Printer, Best for Home Office (9472514)
Item # : 24431356
Model # : 9472514
Cartridge type
Ink
Max Paper Size
13" x 19" Supertabloid
Output Type
Color
Functionality
All-In-One
Price is $699.99
30-min pickup
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402 reviews
Most helpful positive review
Posted Sep 22, 2025
AWESOME upgrade from Canon
Replacing a 12 year old Canon 8 cartridge photo printer...
Ink by volume about 1/4th the price.
Image side by side cannot tell!
Like anything else, takes a reasonable amount of time to set up and learn but after that, a SNAP!
Not cheap, but very happy with my purchase!
Ink by volume about 1/4th the price.
Image side by side cannot tell!
Like anything else, takes a reasonable amount of time to set up and learn but after that, a SNAP!
Not cheap, but very happy with my purchase!
VS
Most helpful critical review
Posted May 2, 2025
Printing poor quality jammed many times with no reason and I gave it back
Bidco
Reviewed at:
epson.com
Posted Sep 22, 2025
AWESOME upgrade from Canon
Replacing a 12 year old Canon 8 cartridge photo printer...
Ink by volume about 1/4th the price.
Image side by side cannot tell!
Like anything else, takes a reasonable amount of time to set up and learn but after that, a SNAP!
Not cheap, but very happy with my purchase!
Ink by volume about 1/4th the price.
Image side by side cannot tell!
Like anything else, takes a reasonable amount of time to set up and learn but after that, a SNAP!
Not cheap, but very happy with my purchase!
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rania
Reviewed at:
epson.com
Posted Sep 15, 2025
black in always has problems
I got this printer 2 years ago and its always having problems with the black ink I lost rewind so many products because of the black ink it. started to look like splashed on sublimation and then it will stop printing black color at all I try every thing on the maintenance I can't no more is my making lose business oreders
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Response from Staples :
Hello rania, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Joseph, September 18, 2025
M.R.
Posted Sep 6, 2025
Excellent Photo Printing
I've been using this for 11x17" and 8x10" printing on glossy photo paper and every printout has been fantastic. The colors are vibrant and accurate. The details are sharp. I'm very pleased with this printer.
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Disgruntled1
Reviewed at:
epson.com
Posted Sep 6, 2025
P.O.ex
when it prints, it prints great; but when it doesn't OMG! I've had this printer for almost 2 years now, and it seems to get worse and worse! When it jams, which is all the time, it doesn't start that page over again, so if you don't pay attention, your project will have pages missing. Oh, I'm just so freaking irritated with this junker.
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Response from Staples :
Hello Disgruntled1, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Joseph, September 8, 2025
ANNE MARIE D.
Posted Jul 27, 2025
Love the Supertank nice crisp copies
I wish it had a smaller footprint as it is a bit large on a desk however the ability to do 11 X 17 prints is great. I have been using it in my office for a couple of weeks and love it. I am delighted that I can see the ink level remaining in the machine at any given time. This is going to greatly reduce the amount of wasted ink because staff member would replace a...
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ThePatchMan
Reviewed at:
epson.com
Posted Jul 21, 2025
I've only had this printer for about a year and a half, but I really love it. I have had great success with its use, and I probably print about 140 pages a day for my small business which saves me a bundle of cash with the bottled ink vs. buying cartridges. There is no way that it hasn't already paid for itself. I was going over all of the 1-star reviews and maybe th...
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JOYCE Y.
Posted Jul 13, 2025
Epson Printer
when I can get it to print it is great it won't connect to the internet now for some reason
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WadeC
Reviewed at:
epson.com
Posted Jun 29, 2025
Great Printer
We were really impressed with the quality of the prints, the speed, how easy it was to set up, how easy it was to connect it to our network and we love that we no longer have to buy cartridges. We have not had a printer for a few years and it was the Eco Tank concept that got us back into owning a printer.
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J.B.
Posted Jun 28, 2025
Best Printers Ever
I personally own 3 Epson Supertank Printers and have been using Epson Printers for years. This one was for the Disabled American Veterans Chapter 66 Office chosen for it's versatility and the ability to print large size (up to 13x19) sheets to make signs and posters. I purchased the same printer for my daughter's church. Economical to use does small sizes fast scanner...
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RAMON R.
Posted May 2, 2025
Printing poor quality jammed many times with no reason and I gave it back
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Response from Staples :
Dear RAMON R. we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Jacob – The Epson Team.
Jacob Reeb, May 28, 2025
BARBARA S.
Posted Apr 20, 2025
Difficult to install and maintain connection
I was unable to connect this without calling tech support. Fortunately I bought the warranty because 10 days later instead of printing it went to FAX and I had to call support again. It's slower than my Epson but does a nice job printing.
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Response from Staples :
Hi Barbara S. thank you for taking the time to write a review of your new Epson printer. We appreciate your business and value your feedback. Your ET-15000 includes free technical support for the life of your product so if you’d like help feel free to contact us at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Kind Regards Joseph – The Epson Team.
Joseph, April 25, 2025
E.G.
Posted Apr 15, 2025
Overpriced
Cons: I personally don't feel this product is worth the price. Colors are not as vibrant and crisp as I expected. Not much different if any then my artisan 837. Pros: Easy set up.
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Response from Staples :
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Epson printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
April 17, 2025
JASON B.
Posted Apr 10, 2025
Avoid
I purchased the printer for its tabloid capability to use for work. The print quality seems to change from page to page and is sometimes so light you can’t read it. It takes forever to start printing and the tabloid size prints cause constant errors and will print out of sequence and just stop mid document. I do not recommend this unit and will be returning it.
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Response from Staples :
Hi Jason thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
April 14, 2025
rk
Reviewed at:
staples.ca
Posted Apr 6, 2025
at first try
so far so go... its only been a week, was a little difficult to connect to wifi netwrok, prints 11x17 but only scans 8.5x14
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Yulanda
Reviewed at:
epson.com
Posted Apr 2, 2025
THE ONE!!
This printer is everything I was looking for and much more! I’m in love!
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JMaas
Reviewed at:
epson.com
Posted Mar 26, 2025
Awful, need to power cycle every time you want to print.
Printer sucks. Disconnects from wifi as soon as it goes into sleep mode. Bought this because it looked like the best, and wanted to be able to send prints from wherever, whenever I want from my mobile phone, my laptop, or my wife's laptop, or son's desktop. Doesn't work that way. Gotta turn it off then back on before it'll reconnect to wifi and print remotely. Huge wast...
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Response from Staples :
Hi JMaas, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-15000 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, April 1, 2025
DAWN H.
Posted Mar 4, 2025
WORST PRINTER DESIGN EVER!
Bought it to print 11x17... for 11x17 output tray will only hold one at a time unless you put a dvd box under it to keep the printed flyer from bowing down in the middle into the 8 1/2 wide output tray then you can get the output tray for 11x17 to hold a whopping 10 flyers at a time! So to print 350 I had to stand there and print 10 flyers at a time and remove them fr...
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Response from Staples :
Hi Dawn we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance quality and support of our products. We will forward your feedback to the relevant department. If the issue still persists you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards Joseph – The Epson Team
Joseph, March 5, 2025
AMIDA N.
Posted Feb 25, 2025
Epson eco tank ink printer
Brilliant colors & bigger container
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Zuie
Reviewed at:
epson.com
Posted Feb 12, 2025
Big problem after not used for 10 months
Works quite well, good photo prints. Seems overly complex, so can be complicated to work, and get specific functions. Used for a year, and after careful transport and a 10 month storage, ink tanks were found to be empty. INK TANKS WOULD NOT FILL, NEW INK BOTTLES WOULD NOT GET INK INTO TANKS. There is no troubleshooting for this.
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Response from Staples :
Hi Zuie, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, February 20, 2025
RONALD V.
Posted Feb 6, 2025
Epson 1500 ECOTANK PRINTER
I replaced the Brother MFC Ecotank printer I bought at Staples about three weeks ago with the Epson 1500. The Brother was a complete nightmare. I could take a shower in the amount of time it took to print one sheet. The Epson 1500 is a couple steps better but still not to my satisfaction. I prefer in jet printers which my previous Epson printer was. I absolutely det...
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Response from Staples :
Dear Ronald V. We appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson 1 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Jacob– The Epson Team.
Jacob Reeb, March 3, 2025