Customer Reviews for Epson EcoTank ET-15000 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472514)
21% off of Epson EcoTank ET-15000 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy, Fax (9472514)
Item # : 24431356
Model # : 9472514
Cartridge type
Ink
Max Paper Size
13" x 19" Supertabloid
Output Type
Color
Functionality
All-In-One
Price is $549.99, Regular price was $699.99, You save 21%
1-hr pickup
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267 reviews
Most helpful positive review
Posted Jun 22, 2021
Love My Epson ET 15000
Bought this printer to use for sublimation designs and converted it first hand! It was an easy conversion and the prints come out amazing!! Super excited to find this one in stock and love the quality and ease of use! Would definitely recommend for anyone wanting to get into sublimation!!
VS
Most helpful critical review
Posted Jun 4, 2020
Poor print quality, jams, unhelpful errors, damages paper.
I bought this printer thinking it would be amazing. I mean a printer that I don't have to buy cartridges for and can print 11x17? How can you go wrong?
Well, for starters, upon setting up the printer the first few prints we not very good. spent 45 minutes to an hour setting up, aligning, and flushing ink just to print a picture with streaking color. We figured it was ...
Well, for starters, upon setting up the printer the first few prints we not very good. spent 45 minutes to an hour setting up, aligning, and flushing ink just to print a picture with streaking color. We figured it was ...
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Staples Customer
Verified Buyer
Posted Apr 16, 2025
Overpriced
Cons: I personally don't feel this product is worth the price. Colors are not as vibrant and crisp as I expected.
Not much different if any then my artisan 837.
Pros: Easy set up.
Not much different if any then my artisan 837.
Pros: Easy set up.
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Epson printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., April 17, 2025
JASON B.
Verified Buyer
Posted Apr 11, 2025
Avoid
I purchased the printer for its tabloid capability to use for work. The print quality seems to change from page to page and is sometimes so light you can’t read it. It takes forever to start printing and the tabloid size prints cause constant errors and will print out of sequence and just stop mid document. I do not recommend this unit and will be returning it.
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Response from Staples :
Hi Jason, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 14, 2025
JMaas
Reviewed at:
Epson
Posted Mar 26, 2025
Awful, need to power cycle every time you want to print.
Printer sucks. Disconnects from wifi as soon as it goes into sleep mode. Bought this because it looked like the best, and wanted to be able to send prints from wherever, whenever I want from my mobile phone, my laptop, or my wife's laptop, or son's desktop. Doesn't work that way. Gotta turn it off then back on before it'll reconnect to wifi and print remotely. Huge wast...
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DAWN H.
Posted Mar 4, 2025
WORST PRINTER DESIGN EVER!
Bought it to print 11x17... for 11x17 output tray will only hold one at a time unless you put a dvd box under it to keep the printed flyer from bowing down in the middle into the 8 1/2 wide output tray, then you can get the output tray for 11x17 to hold a whopping 10 flyers at a time! So to print 350 I had to stand there and print 10 flyers at a time and remove them fr...
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Response from Staples :
Hi Dawn, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team
Joseph, March 5, 2025
AMIDA N.
Verified Buyer
Posted Feb 25, 2025
Epson eco tank ink printer
Brilliant colors & bigger container
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Betty60
Reviewed at:
Epson
Posted Feb 18, 2025
Piece of JUNK!!!
I brought this printer two years ago it came with ink in the tank. I called custom service and the solution was troubleshooting and buying a maintenance box and doing a purge print. This is the worse printer I ever purchased. A piece of junk. Call them several times paid 599.00 for something I had never been able to use.
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Zuie
Reviewed at:
Epson
Posted Feb 12, 2025
Big problem after not used for 10 months
Works quite well, good photo prints. Seems overly complex, so can be complicated to work, and get specific functions. Used for a year, and after careful transport and a 10 month storage, ink tanks were found to be empty. INK TANKS WOULD NOT FILL, NEW INK BOTTLES WOULD NOT GET INK INTO TANKS. There is no troubleshooting for this.
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Staples Customer
Verified Buyer
Posted Feb 6, 2025
Epson 1500 ECOTANK PRINTER
I replaced the Brother MFC Ecotank printer I bought at Staples about three weeks ago with the Epson 1500. The Brother was a complete nightmare. I could take a shower in the amount of time it took to print one sheet.
The Epson 1500 is a couple steps better but still not to my satisfaction.
I prefer in jet printers, which my previous Epson printer was.
I absolutely de...
The Epson 1500 is a couple steps better but still not to my satisfaction.
I prefer in jet printers, which my previous Epson printer was.
I absolutely de...
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Response from Staples :
Dear Ronald V.
We appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson 1 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob– The Epson Team.
Jacob Reeb, March 3, 2025
KIM B.
Posted Feb 3, 2025
Do not buy
I purchased this printer in October. Within a month I wanted to return it to the store, but I was told that I would not receive the full amount that I paid b/c it was over 2 weeks old. So, unfortunately, I kept it.
I do NOT recommend this printer/scanner at all. It jams A LOT when scanning, scanning takes 5-6 tries, the print quality is terrible, I purchased the su...
I do NOT recommend this printer/scanner at all. It jams A LOT when scanning, scanning takes 5-6 tries, the print quality is terrible, I purchased the su...
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Response from Staples :
Hi KIM B. , we are sorry to hear that you are having issues with your Epson ET-15000 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd58148.pdf
If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Alissa A. – The Epson Team.
Alissa A., March 3, 2025
Response from Staples :
Hi Kim B.
We are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, March 3, 2025
Response from Staples :
Hi Kim B.
We are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, March 3, 2025
David Russell
Reviewed at:
Epson
Posted Jan 3, 2025
Not the printer I had hoped
Unfortunately the printer didn't print as rich a black or colors, and din't take card stock well
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Staples Customer
Verified Buyer
Posted Dec 28, 2024
Looks like a winner
Setup was a snap, and the printing quality is outstanding. Even the photo printing quality is very good, and that is using Canon paper and comparing it to a 10 cartridge Canon Pro-10. The ink supply seems endless.
The other functions such as scanning I haven't yet done, and that may require reading the instructions! I needed the legal size scanning bed, so that's re...
The other functions such as scanning I haven't yet done, and that may require reading the instructions! I needed the legal size scanning bed, so that's re...
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Isaiah4031
Reviewed at:
Epson
Posted Dec 28, 2024
Lousy Interface
The interface via provided software is not straightforward. Not at all happy with it. You should be able to do simple things with little effort but it is complicated and cantankerous. After owing Epson printers for last 20 years, this is going to be my last one.
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Staples Customer
Verified Buyer
Posted Oct 30, 2024
Eco tank wins again
Kudos to my HP8600 as it lasted 10 years but my purchase of EP2750 7 years ago for second home set stage to go with ET15000 to replace HP when It died. So far, so good. Goodbye expensive toner!
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HYoung
Reviewed at:
Epson
Posted Oct 29, 2024
Not pleased.
I typically love epson ecotank but this printer has been a problem since I set it up. I have called customer service multiple times and they continue to say the same things and only have canned responses.
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Cinco Estrellas
Reviewed at:
Epson
Posted Oct 15, 2024
Costumer service great output.
Yes! I call costumer service to walk me how to print 13”x19” and they output. Very,Very Happy so far.
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laracroft
Reviewed at:
Epson
Posted Oct 9, 2024
Do not buy epson
worst customer service ever! i paid 600 for a printer and can't even print the size paper that it advertises that it willl print I will NEVER do business with this company again. They want me to spend another 300 making this a 1000 printer that is rediculous
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Bustrader
Reviewed at:
Epson
Posted Sep 24, 2024
Versatile, reliable printer but not for office groups
We regularly use wax and laser printers but this is our first EcoTank. I have had this printer for more than a year and use it every day for both business and personal things. It is a great printer for an individual who wants versatility. It can print letter, legal and even tabloid. The print quality is more than acceptable and this is the first printer we had had that ...
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Duke352
Reviewed at:
Epson
Posted Sep 14, 2024
Nice printer
I bought an Epson all in one printer, but can't connect to my Chromebook.
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Staples Customer
Verified Buyer
Posted Sep 10, 2024
Epson Eco Tank ET-15000 Printer
Copies, scans & faxes (although I do not use the fax). Will do letter & legal size paper & has back feed. Eco Tank less expensive on ink. Pleased with what this printer can do.
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KAREN TF
Verified Buyer
Posted Aug 22, 2024
very slow to print and the wireless does not work
unless you are sitting ringt next to printer.
Would not recommend. I wish I could take it back but we have already used it. The whole printer is slow in terms of functionality.
Would not recommend. I wish I could take it back but we have already used it. The whole printer is slow in terms of functionality.
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Response from Staples :
Hi KAREN T., we are sorry to hear you are having issues with your Epson printer. YourET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob– The Epson Team.
Jacob Reeb, August 26, 2024