Customer Reviews for Epson EcoTank ET-15000 Wireless Color Wide Format All-In-One Supertank Inkjet Printer, Best for Home Office (9472514)
Item # : 24431356
Model # : 9472514
Cartridge type
Ink
Max Paper Size
13" x 19" Supertabloid
Output Type
Color
Functionality
All-In-One
Price is $599.99, Regular price was $699.99, You save 14%
30-min pickup
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288 reviews
Most helpful positive review
Posted Jun 22, 2021
Love My Epson ET 15000
Bought this printer to use for sublimation designs and converted it first hand! It was an easy conversion and the prints come out amazing!! Super excited to find this one in stock and love the quality and ease of use! Would definitely recommend for anyone wanting to get into sublimation!!
VS
Most helpful critical review
Posted Jun 4, 2020
Poor print quality, jams, unhelpful errors, damages paper.
I bought this printer thinking it would be amazing. I mean a printer that I don't have to buy cartridges for and can print 11x17? How can you go wrong?
Well, for starters, upon setting up the printer the first few prints we not very good. spent 45 minutes to an hour setting up, aligning, and flushing ink just to print a picture with streaking color. We figured it was ...
Well, for starters, upon setting up the printer the first few prints we not very good. spent 45 minutes to an hour setting up, aligning, and flushing ink just to print a picture with streaking color. We figured it was ...
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JIANFENG L.
Verified Buyer
Posted Aug 4, 2025
非常好用
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ANNE MARIE D.
Verified Buyer
Posted Jul 28, 2025
Love the Supertank, nice crisp copies
I wish it had a smaller footprint as it is a bit large on a desk, however the ability to do 11 X 17 prints is great. I have been using it in my office for a couple of weeks and love it. I am delighted that I can see the ink level remaining in the machine at any given time. This is going to greatly reduce the amount of wasted ink, because staff member would replace a...
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ThePatchMan
Reviewed at:
Epson
Posted Jul 21, 2025
I've only had this printer for about a year and a half, but I really love it. I have had great success with its use, and I probably print about 140 pages a day for my small business which saves me a bundle of cash with the bottled ink vs. buying cartridges. There is no way that it hasn't already paid for itself. I was going over all of the 1-star reviews and maybe they ...
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Staples Customer
Verified Buyer
Posted Jul 14, 2025
Epson Printer
when I can get it to print it is great it won't connect to the internet now for some reason
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Jun 29, 2025
Best Printers Ever
I personally own 3 Epson Supertank Printers and have been using Epson Printers for years.
This one was for the Disabled American Veterans Chapter 66 Office chosen for it's versatility and the ability to print large size (up to 13x19) sheets to make signs and posters.
I purchased the same printer for my daughter's church.
Economical to use, does small sizes fast, scanner...
This one was for the Disabled American Veterans Chapter 66 Office chosen for it's versatility and the ability to print large size (up to 13x19) sheets to make signs and posters.
I purchased the same printer for my daughter's church.
Economical to use, does small sizes fast, scanner...
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2up votes 2
0down votes 0
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WadeC
Reviewed at:
Epson
Posted Jun 29, 2025
Great Printer
We were really impressed with the quality of the prints, the speed, how easy it was to set up, how easy it was to connect it to our network and we love that we no longer have to buy cartridges. We have not had a printer for a few years and it was the Eco Tank concept that got us back into owning a printer.
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Staples Customer
Verified Buyer
Posted May 3, 2025
Printing poor quality, jammed many times with no reason and I gave it back
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Response from Staples :
Dear RAMON R., we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob Reeb, May 28, 2025
1NoGood
Reviewed at:
Epson
Posted May 2, 2025
Lame Customer Service
I was about to buy this printer but after seeing all there negative reviews and the lame written responses from Cannon, I can see Cannon does not value customer service. Cannon sees customer service as a as an expense they want to minumize at the cost of legitimate customer issues. Not going to buy from a company that responds to customer complaints by not actually resp...
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1up votes 1
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td1106
Reviewed at:
Epson
Posted May 1, 2025
VERY Frustrated
I had this printer less than 1 yr. I began experiencing problems approximately 6 months ago, and I have been trying to get assistance with my issues. Unfortunately, each individual has not resolved my problem and has given me fly- by- night excuses. I have called several ties and no luck. I have a small business and can't complete my orders. Today, the gentleman told me...
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3up votes 3
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Staples Customer
Verified Buyer
Posted Apr 21, 2025
Difficult to install and maintain connection
I was unable to connect this without calling tech support. Fortunately I bought the warranty because 10 days later instead of printing, it went to FAX and I had to call support again. It's slower than my Epson, but does a nice job printing.
1up votes 1
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Response from Staples :
Hi Barbara S., thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-15000 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Joseph, April 25, 2025
Staples Customer
Verified Buyer
Posted Apr 16, 2025
Overpriced
Cons: I personally don't feel this product is worth the price. Colors are not as vibrant and crisp as I expected.
Not much different if any then my artisan 837.
Pros: Easy set up.
Not much different if any then my artisan 837.
Pros: Easy set up.
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Epson printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., April 17, 2025
JASON B.
Verified Buyer
Posted Apr 11, 2025
Avoid
I purchased the printer for its tabloid capability to use for work. The print quality seems to change from page to page and is sometimes so light you can’t read it. It takes forever to start printing and the tabloid size prints cause constant errors and will print out of sequence and just stop mid document. I do not recommend this unit and will be returning it.
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Response from Staples :
Hi Jason, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 14, 2025
Yulanda
Reviewed at:
Epson
Posted Apr 2, 2025
THE ONE!!
This printer is everything I was looking for and much more! I’m in love!
1up votes 1
1down votes 1
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JMaas
Reviewed at:
Epson
Posted Mar 26, 2025
Awful, need to power cycle every time you want to print.
Printer sucks. Disconnects from wifi as soon as it goes into sleep mode. Bought this because it looked like the best, and wanted to be able to send prints from wherever, whenever I want from my mobile phone, my laptop, or my wife's laptop, or son's desktop. Doesn't work that way. Gotta turn it off then back on before it'll reconnect to wifi and print remotely. Huge wast...
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DAWN H.
Posted Mar 4, 2025
WORST PRINTER DESIGN EVER!
Bought it to print 11x17... for 11x17 output tray will only hold one at a time unless you put a dvd box under it to keep the printed flyer from bowing down in the middle into the 8 1/2 wide output tray, then you can get the output tray for 11x17 to hold a whopping 10 flyers at a time! So to print 350 I had to stand there and print 10 flyers at a time and remove them fr...
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Response from Staples :
Hi Dawn, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team
Joseph, March 5, 2025
AMIDA N.
Verified Buyer
Posted Feb 25, 2025
Epson eco tank ink printer
Brilliant colors & bigger container
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Betty60
Reviewed at:
Epson
Posted Feb 18, 2025
Piece of JUNK!!!
I brought this printer two years ago it came with ink in the tank. I called custom service and the solution was troubleshooting and buying a maintenance box and doing a purge print. This is the worse printer I ever purchased. A piece of junk. Call them several times paid 599.00 for something I had never been able to use.
1up votes 1
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Zuie
Reviewed at:
Epson
Posted Feb 12, 2025
Big problem after not used for 10 months
Works quite well, good photo prints. Seems overly complex, so can be complicated to work, and get specific functions. Used for a year, and after careful transport and a 10 month storage, ink tanks were found to be empty. INK TANKS WOULD NOT FILL, NEW INK BOTTLES WOULD NOT GET INK INTO TANKS. There is no troubleshooting for this.
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Staples Customer
Verified Buyer
Posted Feb 6, 2025
Epson 1500 ECOTANK PRINTER
I replaced the Brother MFC Ecotank printer I bought at Staples about three weeks ago with the Epson 1500. The Brother was a complete nightmare. I could take a shower in the amount of time it took to print one sheet.
The Epson 1500 is a couple steps better but still not to my satisfaction.
I prefer in jet printers, which my previous Epson printer was.
I absolutely de...
The Epson 1500 is a couple steps better but still not to my satisfaction.
I prefer in jet printers, which my previous Epson printer was.
I absolutely de...
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Response from Staples :
Dear Ronald V.
We appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson 1 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob– The Epson Team.
Jacob Reeb, March 3, 2025
KIM B.
Posted Feb 3, 2025
Do not buy
I purchased this printer in October. Within a month I wanted to return it to the store, but I was told that I would not receive the full amount that I paid b/c it was over 2 weeks old. So, unfortunately, I kept it.
I do NOT recommend this printer/scanner at all. It jams A LOT when scanning, scanning takes 5-6 tries, the print quality is terrible, I purchased the su...
I do NOT recommend this printer/scanner at all. It jams A LOT when scanning, scanning takes 5-6 tries, the print quality is terrible, I purchased the su...
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2up votes 2
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Response from Staples :
Hi KIM B. , we are sorry to hear that you are having issues with your Epson ET-15000 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd58148.pdf
If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Alissa A. – The Epson Team.
Alissa A., March 3, 2025
Response from Staples :
Hi Kim B.
We are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, March 3, 2025
Response from Staples :
Hi Kim B.
We are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, March 3, 2025