Customer Reviews for Epson WorkForce Pro WF-7840 Wireless Wide Format All-in-One Inkjet Printer (C11CH67201)
758 reviews
Most helpful positive review
Posted Nov 13, 2022
WF-7840
My previous printer died about 3 weeks ago as the printer could not recognize one of the ink cartridges. I tried all of the resolutions I could find online and none worked except to have it repaired and that would cost as much as a new printer (in my price range of $400). So I started looking at all the printers that fit my requirements (e.g., all-in-one, able to print ...
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VS
Most helpful critical review
Posted Oct 25, 2022
Not worth the money
I work from home. This printer is awful. It is made cheaply and falls apart. The paper receiving tray fell off. The printer doesn't acknowledge what paper is in the tray and holds up the printing because it doesnt think the correct paper is in the correct tray. I am constantly getting lines on the paper when scanning or printing even after numerous cleanings. Now ...
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Staples Customer
Verified Buyer
Posted Oct 10, 2024
Very sensitive and not user friendly
This unit is extremely sensitive. I am consistently getting error messages. Saying it's out of paper. It's for an office and I've had many complaints that it's frustrating to use. One time it works perfectly and five mins later all kind of error messages pop up.
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MrMcgoo
Reviewed at:
Epson
Posted Sep 20, 2024
After 1 year, no issues.
I am not a heavy user of the printer but so far after a year, it's done everything I've asked of it.
The scanning software is a little basic and clunky and it seems like it won't let you scan higher resolutions for larger images. But I'm sure I could use some third party software to get around that if I really needed it.
Apart from that, I'm very happy with it.
The scanning software is a little basic and clunky and it seems like it won't let you scan higher resolutions for larger images. But I'm sure I could use some third party software to get around that if I really needed it.
Apart from that, I'm very happy with it.
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RICHARD F.
Verified Buyer
Posted Aug 29, 2024
Epson Wide Format Printer
The printer was easy to set up and add to our WIFI system. The printer also prints quickly and the print quality matches our laser printer quality. The only slight criticism we have is that there is no paper tray to feed the printer with 11x17 size paper and it must be loaded from the rear of the printer and that capacity is limited to only about 20 sheets.
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CRAIG T.
Verified Buyer
Posted Aug 23, 2024
Great Printer for Construction Plans
I am a licensed General Contractor. This printer is excellent for printing-out architectural, engineering, designer, and other plan documents in large size. I can print 13x19 plan sets for jobsite use and for building permit application submissions. I also use it for doing my own CAD project floor plan designs. I hope that EPSOM always has a version of this printer due ...
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Nana papa
Reviewed at:
Epson
Posted Aug 13, 2024
Maintenance box went bad
We bought it not even 6 months ago once the ink ran out we bought new ink and didn't recognize any ink.
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Staples Customer
Verified Buyer
Posted Aug 9, 2024
Should have been terrific
Great conceptual design. However, it was an old model and not compatible with my internet speed and therefore, useless to me.
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Response from Staples :
Hi GAYLE B., we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your WF-7840 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob Reeb, August 12, 2024
MARK F.
Verified Buyer
Posted Aug 7, 2024
Replacement of the old one
I had to replace my old machine as this one did 11 x 19 printing. Verry pleased again.
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Staples Customer
Verified Buyer
Posted Aug 5, 2024
Great printer service
Easy ordering, came on time, had printer up and running a hour after delivery.
Thank you for the great service!
Thank you for the great service!
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phillybusiness
Reviewed at:
Epson
Posted Jul 27, 2024
Disappointed with Epson Printer - No Longer Prints Colors
I am extremely disappointed with my Epson printer. After only a few months of moderate use, it has stopped printing colors altogether. I have tried all the troubleshooting steps recommended by Epson, including cleaning the printhead and updating the firmware, but nothing has worked.
This issue has significantly impacted my productivity, as I rely on this printer for im...
This issue has significantly impacted my productivity, as I rely on this printer for im...
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Staples Customer
Verified Buyer
Posted Jul 25, 2024
The printer is great. It was easy to setup and prints quickly.
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CTF
Posted Jul 19, 2024
Solid and Well Built, Prints Well
So, printer is solid and well constructed. Print and scan quality good out of the box. Two downsides… first, software is clunky and not intuitive (WiFi setup is fiddly with many options) and packaging is very old fashioned and bad for environment - still using styrofoam that also makes a mess!
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relinc
Reviewed at:
Epson
Posted Jul 15, 2024
Lots of ink
Great printer overall, but ink usage seems very high. Wish I had read more reviews, but this was the best offer on the market for 11x17 printers. Otherwise, loving everything about it. Great print quality.
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JUDY C.
Verified Buyer
Posted Jul 9, 2024
Printer
I’m an artist and my printer is very important to me. The Eason printer seems to be the right printer to suit my needs. I like the large flat bed. The quality is good and it is easy to operate. Lots of good features on the printrr
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regular guy
Reviewed at:
Epson
Posted Jul 6, 2024
Terrible software
We have been struggling with this printer for years now. The Epson Workforce model I had before this printer worked beautifully, but the 7840 is a dud. The hardware is good quality, but the software is absolutely terrible. I have wasted hours on the phone with tech support with no resolution. We have resigned ourselves to restarting the printer and/or the computer every...
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CELIA A.
Verified Buyer
Posted Jun 19, 2024
Not a good printer
The printer is of very low quality. The color feature does not work even after troubleshooting. The printer performance overall is low.
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Response from Staples :
Hello Celia A., we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-7840 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob Reeb, June 20, 2024
Staples Customer
Verified Buyer
Posted Jun 15, 2024
I like
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SHARON S.
Verified Buyer
Posted Apr 30, 2024
Love this printer
I am loving everything about this printer.
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EUGENE G.
Verified Buyer
Posted Apr 29, 2024
I owned Epson's like this for 30 years.
The printer is fantastic, much faster and quieter than the previous model 7720). This is my third printer of this type. All have been reliable performers and factory support was responsive and effective at solving the minor problems. I use only Epson factory Ink Cartridges, otherwise I had problems with ink flow. The cost of the cartridges helps keep the purchase pri...
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Staples Customer
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 23, 2024
Can't get the driver on it
Tried all 3 ways except for cd drive option.
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Staples Customer
Verified Buyer
Posted Apr 19, 2024
Ink cost
Ink cost more then expected. Tech support not to informative
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Response from Staples :
Hi Andrew B., you can find product information, including FAQs and recommended settings on how to optimize ink usage, in the product User’s Guide at www.epson.com/support/wf7840. If you continue to experience this issue, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Mark H., April 22, 2024