Customer Reviews for Epson WorkForce Pro WF-3820 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472526)
Item # : 24460291
Model # : 9472526
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $129.99, Regular price was $199.99, You save 35%
30-min pickup
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1109 reviews
Most helpful positive review
Posted Dec 23, 2025
The WorkForce is well named
My last WorkForce printer lived for more than 10 years, so it was a no-brainer when it was time for a replacement. So far, this new model is even better than its predecessor.
VS
Most helpful critical review
Posted Dec 15, 2025
Do not Purchase
I updated the firmeware and it does not recognize my ink cartridges
Mara in Madison WI
Verified Buyer
Posted Dec 23, 2025
The WorkForce is well named
My last WorkForce printer lived for more than 10 years, so it was a no-brainer when it was time for a replacement. So far, this new model is even better than its predecessor.
0up votes 0
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Erik
Verified Buyer
Posted Dec 20, 2025
Epson rules!
Very pleased with this dependable and vital new acquisition to my iMac set-up. Excellent scanning, printing and photocopying!
1up votes 1
0down votes 0
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Gregm
Reviewed at:
epson.com
Posted Dec 15, 2025
Do not Purchase
I updated the firmeware and it does not recognize my ink cartridges
0up votes 0
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Response from Staples :
Hello Gregm, Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes, and to ensure your printer functions as designed. Your WF-3820 was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function. If we can help with anything else, please reach out to our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, December 18, 2025
Chuck
Reviewed at:
staples.ca
Posted Dec 13, 2025
Avoid this printer and consider laser jet from another brand
Terrible printer - the ink dries up super quickly. Even if I am only printing in black and white or vise versa, it won't let you print if all the inks are not empty.
Ink is overpriced given the length of time it lasts. There is frequent connectivity issues and it regularly asks for updates. After market ink does not work in it. I strongly recommend avoiding this printe...
Ink is overpriced given the length of time it lasts. There is frequent connectivity issues and it regularly asks for updates. After market ink does not work in it. I strongly recommend avoiding this printe...
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Doug A.
Verified Buyer
Posted Dec 8, 2025
Epson Printer Purchase
I recently purchased an Epson printer from Staples in Geneva, NY. The customer services was professional, knowledgeable and friendly. The sale was excellent, and I purchased the product for a really great price. The whole experience was as good as it gets!
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DUHOG
Reviewed at:
epson.com
Posted Dec 1, 2025
A P[ECE OF WASTE EXCRETMENT
YOUR PRINTER MAY WORK WELL IN LA LA LAND, BUT MINE IS A PIECE OF WASTE EXCRETMENT I CNNOT EVEN GET IT TO PRINT. THE US GOVT SHOULD NOT LET YOU SELL INFERIORF PRODEUCTS LIKE THIS.
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Response from Staples :
Hi DUHOG, we are sorry to hear you are having issues with your Epson printer. Your WF-3820 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob, December 1, 2025
Mesfin
Reviewed at:
epson.com
Posted Nov 19, 2025
Garbage! Don't buy this product.
Garbage! Don't buy this product.
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Response from Staples :
Hi Mesfin, we are sorry to hear you are having issues with your Epson printer. Your WF-3820 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, November 26, 2025
D.D.
Reviewed at:
staples.ca
Posted Nov 10, 2025
Worse printer ever!
I have had this for approx. 8 months, it is the worst printer I ever had. It eats paper literally, continually clicking itself offline, every second day it needs updated, and scans always have to be reset. It is awful. I just got rid of it today, thank goodness.
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Plumterrific
Reviewed at:
epson.com
Posted Nov 3, 2025
Can't get it to connect to my new computer. Worst printer I've ever bought.
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Response from Staples :
Hi Plumterrific, we are sorry to hear you are having issues with your Epson printer. Your WF-3820 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, November 3, 2025
CHRISTI M.
Verified Buyer
Posted Oct 28, 2025
Love Epson printers
I always have the best luck with Epson printers! Fast easy to install and one thing I've noticed is I've made a mistake I can cancel the print - on screen as it is printing. That's a biggie for me!
3up votes 3
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CRAIG S.
Verified Buyer
Posted Oct 21, 2025
Epson WF-3820 Printer
Excellent printer with great features. Fax is unnecessary. Only drawback is loss of “tank” ink supply. Maintenance is 3x more expensive
2up votes 2
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ChipO
Reviewed at:
epson.com
Posted Oct 7, 2025
Issues with connectivity; draft printing poor; software CD
I bought this 3 weeks ago. It connected to wifi at first, but then won't connect at all. Says connection is poor, but it is literally <10 feet from router. All other items in the same room have no issues connecting.
Drivers for Windows 11 must be downloaded. New printer, but Windows 11 driver not automatic?
Disappointed in draft quality. Have printed several pages on ...
Drivers for Windows 11 must be downloaded. New printer, but Windows 11 driver not automatic?
Disappointed in draft quality. Have printed several pages on ...
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Response from Staples :
Hello ChipO, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-3820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Joseph, October 7, 2025
ROB C.
Verified Buyer
Posted Oct 6, 2025
Setup difficult
As i didn't have capability to load "set up" disc found it very difficult to connect printer to computer.
1up votes 1
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S.F.
Verified Buyer
Posted Oct 6, 2025
Easy
Easy to set up
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RAYMOND S.
Verified Buyer
Posted Sep 30, 2025
Easy and quick
Simple to set up and configure. Compact size and design are streamlined for efficiency and quick access.
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Brad
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 30, 2025
Very Good Printer for the Price
Very good printer with excellent speed. I initially had trouble getting it to maintain its wireless connection but everything is now working fine.
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JOAN
Verified Buyer
Posted Sep 29, 2025
Great…
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N Sood
Reviewed at:
epson.com
Posted Sep 27, 2025
Over all good; must have printer
I bought this printer about a year ago. It was sparingly used but when used there were no issues in it. Print quality connectivity speed functionality and compatibility are all good.
No drying of ink or clogged head. Well I did keep one thing in mind always kept in the plastic sheet that came along which kept the nozzles from drying.
Duplex printing saves in paper.
No drying of ink or clogged head. Well I did keep one thing in mind always kept in the plastic sheet that came along which kept the nozzles from drying.
Duplex printing saves in paper.
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Living Well
Reviewed at:
epson.com
Posted Sep 22, 2025
Very good for business.
This is very helpful for my business I take care of every day. My previous printer was continually giving me errors no matter what and it was hard to get things done in a timely manner.
This Epson WorkForce Pro WF-3820 Wireless is very easy to set up and use and took only moments when we changed our internet service. The quality of the prints is excellent and quick.
This Epson WorkForce Pro WF-3820 Wireless is very easy to set up and use and took only moments when we changed our internet service. The quality of the prints is excellent and quick.
0up votes 0
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DEAN K.
Verified Buyer
Posted Sep 19, 2025
Printer
Great compact printer.
1up votes 1
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