Customer Reviews for Epson WorkForce Pro WF-4820 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472527)
Item # : 24460293
Model # : 9472527
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $219.99
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949 reviews
Most helpful positive review
Posted Dec 6, 2020
Excellent Product - Deserves Best AIO Printer Rating
[ Epson has not asked me write this review, and is not paying me to write this review ]
I wanted a high-quality color printer & scanner (fax bonus) with duplex printing, scanning, and ability to handle up to US Legal (8.5x14) paper. Initially, I read a lot of professional consumer product reviews, and from there I started looking closely at the wide format Epson WF-78...
I wanted a high-quality color printer & scanner (fax bonus) with duplex printing, scanning, and ability to handle up to US Legal (8.5x14) paper. Initially, I read a lot of professional consumer product reviews, and from there I started looking closely at the wide format Epson WF-78...
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VS
Most helpful critical review
Posted May 5, 2021
Class action suit related to ink!
Do not purchase the printer until you become familiar with the class action suit against EPSON. Not only will the printer reject any ink from third-party vendors, but even if you purchase EPSON ink, it is programmed to suck the cartridges dry very quickly each time you turn the printer on.I've purchased dozens of printers over my forty years in business and the EPSON ma...
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NANC
Verified Buyer
Posted May 23, 2025
The worst!
I was upgrading my wf 4730 but this one is even worst! The paper constantly gets jammed and the scanner does not feed the paper in and keeps getting stuck. I’d give this 0 stars if possible
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Response from Staples :
Hi, I truly regret hearing that you're not completely satisfied with your new Epson Printer. Please reach out to the Epson support team at 866-212-8743 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
Staples C., May 26, 2025
BERNADETTE K.
Verified Buyer
Posted Apr 28, 2025
Great Little Cost-Effective Workhorse Printer
At last, a small easy-to-lift printer that anyone can use at home or work. It works reliably and easy on cartridges making it affordable to use. Cartridges are easy to change out. I already have one printer at my home and bought this second one while on the road for a job. I highly recommend this printer.
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SUZANNE B.
Verified Buyer
Posted Apr 24, 2025
Replaced my WF4830 with this smaller version. Easy to install. Love it..
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swack
Reviewed at:
Epson
Posted Apr 24, 2025
Terrible printer with huge failure rate
I have purchased dozens of these over the past 2 years and they are terrible. I have a 50% failure rate out of the box. Get the error about the paper tray not being inserted correctly. The ones that do work do not last. Replacing the ink and inserting paper are both not intuitive. Terrible page yield on ink.
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lev80
Reviewed at:
Epson
Posted Apr 21, 2025
firmware problem
firmware is not downloading
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Staples Customer
Verified Buyer
Posted Apr 16, 2025
Excellent
Fast and easy to install. A little noisy
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Staples Customer
Posted Apr 11, 2025
It Prints
I encourage people to read the 2 and 3 star reviews for this model. As mentioned in the other reviews, the printer does appear to be cheaply made. I was concerned about breaking the printer while removing all of the packing tape. Also, be aware that there is tape in the printer tray towards the back that you will need to remove before you can add paper. The paper tray a...
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Epson Printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., April 14, 2025
Staples Customer
Verified Buyer
Posted Apr 9, 2025
Excellent printer for the price point
I was surprised at how easy it was to set up and connect to my WiFi system. The relatively large touch screen was easy to see and use. I’m exclusively using iOS with iPads and printing from them was easy..it found the printer instantly. The print quality on regular paper is good, black type is sharp and clear.
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Old User
Reviewed at:
Epson
Posted Mar 30, 2025
EPSON WF-4820 is quick to set up
The Epson WF-4820 is easy to set up and quick to use. The instructions are clear and easy to follow.
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cdnred1
Reviewed at:
Epson
Posted Mar 25, 2025
Worst Printer on the Market
Purchased this printer about 1 1/2 years ago because I liked all the features. After 1 1/2 years of use I decided it's the worst printer I've ever owned. Epson FORCES you to purchase their ink otherwise you can't use the printer. Epson prompts you to update the firmware so that it denies use of third party ink. I've had nothing but issues from this printer and will shor...
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PATRICIA J.
Verified Buyer
Posted Mar 15, 2025
jammed paper
hoping for resolution to this problem soon please help.
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Response from Staples :
Hi Patricia, I truly regret hearing that you're not completely satisfied with your new printer. Please reach out to the Epson support team at 1 (800) 463-7766 for assistance troubleshooting the paper jamming issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you. ^BF
Staples C., March 17, 2025
Kota
Reviewed at:
Epson
Posted Mar 5, 2025
Waste of money!
This was hard to connect to the internet and our devices, printed blank sheets constantly, always needed new ink no matter what, and only seemed to scan things about half of the time. The worst printer ever. Also, how did you make a firmware update so your own printer won’t recognize its own brand of ink?
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Firmware update
Reviewed at:
Epson
Posted Dec 16, 2024
Firmware update
Firmware update. If you like updating firmware then this product is for you, Updating firmware is about the only thing it seems to be capable of doing. It needs a new firmware update approximately every 12 minutes for all of eternity for some reason, it must be the worst designed product in the history of the universe. Oh and the ink just slowly disappears over time so ...
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Di1946
Reviewed at:
Epson
Posted Dec 3, 2024
Epson WorkForce Pro doesn't work. It's been a pain.
I bought this Printer about 6 mos. ago. Now it has quit working. Maybe I need a memory device for it.
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Staples Customer
Verified Buyer
Posted Nov 28, 2024
I’m
My WF-4820 Epson printer is performing well. I also appreciate Staples taking my old printers to be recycled.
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CHARLES G.
Verified Buyer
Posted Nov 20, 2024
Home Office
Great combination printer/copier/fax/scanner.
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Natalieq
Reviewed at:
Epson
Posted Nov 20, 2024
REALLY DISLIKE THIS PRINTER
Really dislike this ink guzzler, the cartiage are always full and it's saying it's empty litterly from day to day one day it's full the next it's saying empty , have to constantly run cleaning heads wasting ink I really really Hate this printer Yes it's all Epson Ink , and just replaced a half full yellow because it wouldn't take then immediately now it's saying blue an...
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Staples Customer
Verified Buyer
Posted Aug 30, 2024
Excellent
This has been a good one. It does everything I need and is still smaller. It’s easy to set up and maintain.
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Staples Customer
Verified Buyer
Posted Aug 8, 2024
Workforce 4820
Printer was very easy to set up even for a tech challenged person like myself. I haven’t done a ton of printing yet but what I have done has been crisp. I’m sure this printer will fit my needs very well
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Staples Customer
Verified Buyer
Posted Jul 30, 2024
Exceptional delivery service
Satisfactory performance
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