Customer Reviews for Epson WorkForce Pro WF-4820 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472527)
Item # : 24460293
Model # : 9472527
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $129.99, Regular price was $249.99, You save 48%
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Over 30
869 reviews
Most helpful positive review
Posted Sep 14, 2025
Just over a week old and so far so good.
VS
Most helpful critical review
Posted Oct 26, 2025
Eats Toner Way Too Fast!
Eats Toner Way Too Fast!
Uses entire brand new $23 toner # 822 pack after about 15-18 pages.
Uses entire brand new $23 toner # 822 pack after about 15-18 pages.
A_le
Reviewed at:
epson.com
Posted Oct 26, 2025
Eats Toner Way Too Fast!
Eats Toner Way Too Fast!
Uses entire brand new $23 toner # 822 pack after about 15-18 pages.
Uses entire brand new $23 toner # 822 pack after about 15-18 pages.
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Response from Staples :
Hi A_le, we are sorry you are disappointed with your Epson printer. Your WF-3820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph
Joseph, October 27, 2025
RAVEN
Reviewed at:
staples.ca
Posted Oct 23, 2025
Money Grab
Printer does its job BUT if you wanna spend load of money on ink then buy Epson. The firmware will not allow you to buy aftermarket. The firmware blocks the chips so you can only buy Epson branded ink at an insane price.
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S.C.
Posted Sep 14, 2025
Just over a week old and so far so good.
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ITDEPARTMENT D.
Posted Sep 11, 2025
Next day service takes 4 days
Title says it all. We get on of these printers every six months because fall apart from use. The counter they fit in is customer so no other printer works.
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Response from Staples :
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
, September 16, 2025
PATTY C.
Posted Sep 5, 2025
Still can't get the scanner to work
Installation amd set-up of the printer was easy but my husband still hasn't been able to get the scanner to work. He has downloaded the supposedly correct drivers and still hasn't been successful. Good thing I have a scanner at my office. As long as the printer is reliable we are good but I'm going to continue trying to get the scanner up and running.
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KEITH L.
Posted Aug 31, 2025
What's different?
I see no substantive difference between this and the 4350 it replaced - other than an apparently mindless change of cartridges.
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L.C.
Posted Aug 24, 2025
Nice unit for price
Seem to work well. Was surprised it does not have flatbed scanner option. The dual paper trays are a timesaver.
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Response from Staples :
Hello LON C. we're glad to hear you enjoyed the easy (i.e. setup) of your new Epson WF-4830. Your printer includes a 1-Year Limited Warranty plus free technical support for the life of your product. If you'd like to discuss the issue you are experiencing our Epson Support Team can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Jacob – The Epson Team.
Jacob Reeb, September 2, 2025
MEGAN G.
Posted Aug 23, 2025
Great office printer / scanner / fax
Easy setup fast printer good quality and I really like 2 paper trays. Described without toner but toner is included. Win 10 interface is a little less than awesome but I hope Win 11 interface is more intuitive.
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JAMES A.
Posted Aug 18, 2025
cant set up computer dose hot take cd
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Response from Staples :
Hi JAMES A. we are sorry to hear you are having issues with your Epson printer. Your WF-4830 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Jacob – The Epson Team.
Jacob Reeb, September 2, 2025
Glassangel
Reviewed at:
epson.com
Posted Aug 14, 2025
Great printer
It gets 5 stars just for how easy it was to setup. My last Epson WorkForce printer lasted 10 years. No reason to think this one won't as well. Everything looks good on day one.
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Sam
Reviewed at:
staples.ca
Posted Aug 11, 2025
Absolutely worthless
This, like every other printer on the market is a complete scam. I only ever print in black and white and somehow the colored cartridges manage to empty themselves. It then refuses to print until you replace the horrendously overpriced ink cartridges. You couldn't pay me to keep using this piece of junk.
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ANTHONY H.
Posted Aug 7, 2025
Disappointing 2-sided printing & scanning
After 13 years I decided to retire my Epson WF-2540 and upgrade to a faster copier that also did 2-sided printing. The WF-4830 is a good copier and I'm impressed by all its features except 2-sided printing and scanning . For some reason the paper continually jams in the ADF before ejecting the page to the outlet tray after printing or scanning the backside of the page....
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Response from Staples :
Hi ANTHONY H. we are sorry to hear you are having issues with your Epson printer. Your WF-4830 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Jacob – The Epson Team.
Jacob Reeb, August 15, 2025
Nobody12
Reviewed at:
epson.com
Posted Jun 29, 2025
Firmware Updates Plague This Printer!!
This printer works good when you first buy it, then after what seems like weekly firmware updates.... the ink cartridges are no longer compatible for some reason... costing more money and not needed. I have bought 2 or 3 of these exact printers, and then once it does a firmware update, it rejects the EPSON cartridges and can no longer be used without buying more ink, ev...
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Response from Staples :
Dear Nobody12, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob, June 30, 2025
K.L.
Posted Jun 3, 2025
Pros and cons
Pros: Fast Reasonably quiet priced Duplex scanning very nice Cons: Auto feeder print fidelity not the best looks a little off and blurry - definitely readable just not professional looking. Loses connection sometimes when not in use. Jammed twice on first 60ish page scan and once on the second. Easy to clear and restart though.
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Response from Staples :
Hello KENT L. we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-4830 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Jacob – The Epson Team.
Jacob Reeb, June 9, 2025
DAVID S.
Posted May 29, 2025
New Epsom All-In-One Printer
We had an older all in one printer that was over 10 years old and never had a problem with it so we upgraded to a new version WF-4830. So far it has been great easy setup and functions. No jams yet very fast printing. Pleased so far....
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NANC
Posted May 22, 2025
The worst!
I was upgrading my wf 4730 but this one is even worst! The paper constantly gets jammed and the scanner does not feed the paper in and keeps getting stuck. I’d give this 0 stars if possible
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Response from Staples :
Hi I truly regret hearing that you're not completely satisfied with your new Epson Printer. Please reach out to the Epson support team at 866-212-8743 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3 or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
, May 26, 2025
ALAN H.
Posted May 13, 2025
Didn’t work right out of the box thronging trouble code. Called Espon have to wait 5-7 days for replacement
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Response from Staples :
Dear ALAN H. we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-4830 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Jacob – The Epson Team.
Jacob Reeb, May 28, 2025
JEAN H.
Posted May 13, 2025
Great Product
For the features that this printer offers the price is very good at $149.99. Very pleased. I had a Epson Workforce Pro WF-3730 for years and had wonderful service from it. I love the WF-4830 that I replaced it with.
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THERESA L.
Posted May 11, 2025
DO NOT BUY - paper jam feed issues etc
Wow bought a new Epson after having our other one for over 10+ years. Right off paper jammed when feeding from tray. Switched to the other tray and still had issues. Constantly sucking in through too many sheets printing on half a sheet and jamming. Paper meets all specs from mfgr. Try to print from computer and always giving an error or not connecting. Checked al...
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Response from Staples :
Hi Thanks for reaching out to us. I regret to hear that you received a defective item with your recent purchase. To return or replace this item please visit your local store. https://stores.staples.com/search ^MS
, May 15, 2025
Mark S
Reviewed at:
staples.ca
Posted Apr 29, 2025
Epson Print is Good!
The Epson printer prints very quickly!
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