Customer Reviews for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
Item # : 24488589
Model # : 9472523
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $449.99, Regular price was $699.99, You save 35%
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440 reviews
Most helpful positive review
Posted Sep 5, 2025
Epson ET-8550 A must buy
This device is absolutely AWESOME! I just bought it, and after owning many printers over the years, I can say the print quality and performance of this inkjet are truly astonishing.
The borderless printing results depend somewhat on the media you use, but overall the quality at this price point is outstanding. On top of that, the ink costs are very reasonable compared ...
The borderless printing results depend somewhat on the media you use, but overall the quality at this price point is outstanding. On top of that, the ink costs are very reasonable compared ...
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VS
Most helpful critical review
Posted Nov 25, 2025
One Year Later: Disappointed and Would Not Recommend
We bought the Epson EcoTank Photo ET-8550 almost a year ago, and unfortunately, it has been one of the worst printers we’ve ever owned. We were hoping for a compact, business-friendly/ home use (Photo) printer with EcoTank technology, but this model has been nothing but frustrating.
First, it has no document feeder, which means you can’t scan multi-page documents, a ma...
First, it has no document feeder, which means you can’t scan multi-page documents, a ma...
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TSL718
Posted Dec 2, 2025
Thoughts after 3 months of use...
As someone who has worked in the photo industry, I’ve had a lot of experience with both professional and home Epson printers. Their print quality has always been fantastic, but the two issues that eventually pushed me away were the well known clogged print head issue and the unpredictability—never knowing if the printer would actually print when needed.
About 10 years ...
About 10 years ...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Rob_M
Reviewed at:
epson.com
Posted Nov 25, 2025
One Year Later: Disappointed and Would Not Recommend
We bought the Epson EcoTank Photo ET-8550 almost a year ago, and unfortunately, it has been one of the worst printers we’ve ever owned. We were hoping for a compact, business-friendly/ home use (Photo) printer with EcoTank technology, but this model has been nothing but frustrating.
First, it has no document feeder, which means you can’t scan multi-page documents, a ma...
First, it has no document feeder, which means you can’t scan multi-page documents, a ma...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi Rob_M, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, November 26, 2025
GFadj
Reviewed at:
epson.com
Posted Nov 6, 2025
Excellent printer but with some major problems.
Didn't encounter this criticism in my product research, but the resolution of the LCD Screen is very low, and very much lower than the screens of other Epson printers I've owned. This is inexcusable for such an expensive printer and a significant problem for visually challenged users. A good example is the password entry screen - the characters are difficult to see, and...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi GFadj, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph
Joseph, November 11, 2025
Petra
Reviewed at:
epson.com
Posted Oct 15, 2025
Slow, subpar paperweight
This has to be the slowest inkjet printer I have ever owned. Even when setting is at standard print quality. It took over 90 minutes to print a 23 page design presentation after it randomly cancelled the print job twice during the process. The print quality on matte presentation paper is also subpar. I wish I could get my $750 back. Garbage bound.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi Petra, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, October 16, 2025
Margaret Wolf
Verified Buyer
Reviewed at:
epson.com
Posted Oct 12, 2025
Amazing prints but requires a bit of learning
This printer prints amazing. I will say though, and the reason for my 4 star instead of 5 star, is there is a learning curve. Perhaps it is just me. I use an ipad. On my old Epson ET 2800 (i think) I could just send whatever to printer. When i use that technique for this printer the printed page is not formatted properly. The only way i could get the page to look like t...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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GIORGIO
Reviewed at:
epson.com
Posted Oct 8, 2025
CONNECTIVITY SUCKS, PRINT QUALITY GREAT
I love the prints that come out of the 8550. DOESNT WORK WITH WIFI SO NOW I JUST HARD WIRE IT.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Too little too late
Reviewed at:
epson.com
Posted Sep 25, 2025
Pizza wheels destroy what was almost amazing printer.
I love this as a basic printer... but one FATAL flaw for those hoping to use it as a photography printer (which you could be mistaken for given its calle dthe Eco Tank PHOTO printer. If you print on any sort of glossy paper (and much if not all luster) there are visible vertical "pizza wheel" marks that will show in reflections for all prints. That with the (attractivel...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi Too little too late, we're sorry for the disappointing experience you had with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph
Joseph, October 1, 2025
Ebad
Reviewed at:
epson.com
Posted Sep 5, 2025
Epson ET-8550 A must buy
This device is absolutely AWESOME! I just bought it, and after owning many printers over the years, I can say the print quality and performance of this inkjet are truly astonishing.
The borderless printing results depend somewhat on the media you use, but overall the quality at this price point is outstanding. On top of that, the ink costs are very reasonable compared ...
The borderless printing results depend somewhat on the media you use, but overall the quality at this price point is outstanding. On top of that, the ink costs are very reasonable compared ...
Read full review
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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SameBaldGuy
Reviewed at:
epson.com
Posted Aug 24, 2025
Waste of time and us a con job company
Piece of junk never stays connected to our wifi and several days of trying to connect-it will sometimes finally connect. Nothing else we have has this problem
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi SameBaldGuy, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-8550 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Joseph, September 2, 2025
Verified Buyer
Reviewed at:
epson.com
Posted Aug 13, 2025
Improved across the boards
Perfect match for my needs and intentions, to make inkjet note cards for mailing to friends, using a fine Italian-crafted art paper that does not work well with laser-printed images. The features are common sensical, the controls and texts on the LED screen straightforward. Most gratifying is the relatively more economical use of ink by the refillable tanks as opposed t...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Elbundo1
Reviewed at:
epson.com
Posted Aug 5, 2025
PRINT OR GO HOME
I purchase my ET-8550 about a year ago. The problems seem to be around the paper feeding into the printer. The help file tells me to load paper in tray 2 - this printer has no trays!!! Is there a fix for this problem. I had to print a proposal today and could not do it. So I went to the library and printed it - it was not free!!! Please send me information on a fix for ...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi Elbundo1, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, August 11, 2025
ROSA B.
Verified Buyer
Posted Jul 23, 2025
NICE AND THE INK USE IS VERY EFFECIENT
NOT LASER QUALITY BUT THE INK GOES A LONG WAY. THE SETTINGS AND TRAY USE TAKE SOME TIME TO FIGURE OUT.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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T.M.
Verified Buyer
Posted Jul 19, 2025
Et-8550
Best printer that I bought. Does everything I need to do.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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J.C.
Verified Buyer
Posted Jun 28, 2025
Extremely flexible and economical if confusing printer
I replaced a Canon Prograf 1000 with this Epson printer. The Epson can deliver high quality prints on up to 13”x19” paper and do so MUCH more quickly than the Canon with a lot less wasted ink. However the techs who designed this printer packed so many features into it (including the ability to print directly on a CD) that it takes some time to learn it. I spent a go...
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This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Chichi
Reviewed at:
epson.com
Posted Jun 25, 2025
Great photo printer
It's been working great for me for the last few years. Print quality is great and ink lasts for a long long time.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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ANN G.
Verified Buyer
Posted Jun 4, 2025
I LOVE THIS PRINTER
I got this for my business to print detailed medical reports. I was overwhelmed when I unboxed it and set it up (took a few hours) but once it was set up and I printed some of my report I fell in love with it! One of my best purchases ever!! I now use it for a lot of things and my laser printer is now a distant backup that I'm using less and less.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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R.F.
Verified Buyer
Posted May 10, 2025
Awesome Printer
I upgraded from my Canon ProPixma 100 and the Epson printer is way easier to work with than the Canon printer. First it was easy to install and configure on my Mac doesn’t take up as much space easy to fill ink tanks start time is less than one minute (Canon printer took almost 10 minutes to start before it would print) and most importantly the color prints are tru...
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This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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bonitap
Verified Buyer
Posted May 1, 2025
Excellent
Staples followed through perfectly. Thank you. I never was totally satisfied with an Epson ET-4800 purchase in 2023. I decided to upgrade in order - hopefully - to print a high quality and very personalized church bulletin for our Father’s Celebration of Life service. Job well done! But one should note that some of this success was because of the paper/s. If I may I’d ...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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upsetwithyourprinter
Reviewed at:
epson.com
Posted May 1, 2025
worst piece of hardware I have bought in the last 20 years.
An absolute nightmare. Nothing works properly. It constantly says there is no paper, even when there is paper. Because its 1mm from the feeder. The paper constantly get stuck. The larger posters, print out missing lines everywhere. They removed a print size that I was regularly using from the defualts on the upgrade. And it was the size I bought the printer from. Its li...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Amazilia
Verified Buyer
Reviewed at:
epson.com
Posted Apr 27, 2025
Awesome Printer
Absolutely LOVE this printer! Took a bit to figure out some of it - like where exactly was tray 2 - but eventually figured it out. Since I print alot I really like the double sided printing as it saves on paper. It’s ot quiet but it’s not any louder than any other printer I’ve had. - I replaced my Brother laser with this one. The automatic openimg output tray was a sur...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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