Customer Reviews for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
Item # : 24488589
Model # : 9472523
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $499.99, Regular price was $699.99, You save 28%
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Over 30
467 reviews
Most helpful positive review
Posted Jan 25, 2026
Exactly what I was looking for
I have just connected up the printer. Very easy to do. The performance is absolutely fantastic. The print quality is amazing too. So far it has been easy to use, love it
VS
Most helpful critical review
Posted Dec 20, 2025
Terrible for wi fi connectivity
Connectivity ….or lack there of to my network
Fontka
Verified Buyer
Reviewed at:
epson.com
Posted Jan 25, 2026
Exactly what I was looking for
I have just connected up the printer. Very easy to do. The performance is absolutely fantastic. The print quality is amazing too. So far it has been easy to use, love it
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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John
Verified Buyer
Posted Jan 16, 2026
ET-8550
Have used Epson printers for over 30 years and the Epson ET-8550 is an outstanding printer.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Momma Beach
Verified Buyer
Reviewed at:
epson.com
Posted Jan 16, 2026
Easy Peasy set up !!
I just got my new printer set up, which BTW was really easy. Used it for the 1st time to print a couple 13x19 photos, and absolutely love the way they look . I highly recommend this printer to anyone wishing to print larger photos !
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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10islover
Verified Buyer
Posted Jan 11, 2026
Poor quality when printing photos.
Quality is not up to my expectations of this printer. Printing photos is the reason I purchased this specific printer. For the price, the pictures should look way better. I tried numerous brands and sizes of photo paper. So disappointed. Color seems off and prints are grainy. This printer is just not that good.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi, I truly regret hearing that you're not completely satisfied with your Epson printer. Please reach out to the Epson support team at (562) 276-4382 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
Social Media, January 14, 2026
bjw1
Reviewed at:
epson.com
Posted Jan 10, 2026
Two problems
The prints are great. There are two problems with the design. In order to change the paper in Cassette 2, you have to push in the paper tray. The tray does not feel particularly sturdy, so repeated pushing worries me. No problems yet except time wasted. Second, it looks like it is designed not to let you use the ink in the bottom third or half of the ink tank. M...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Andy
Verified Buyer
Posted Jan 1, 2026
Epson Eco Tank ET8500
I really like this printer. Very easy to use and set up was flawless. Photos are excellent!!!
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Dirdy154
Verified Buyer
Posted Dec 28, 2025
Worth every penny
Very good, colorful printer.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Y
Verified Buyer
Posted Dec 26, 2025
N/A
So far its working well but I haven't tried a big picture.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Suzanne
Verified Buyer
Posted Dec 25, 2025
Best printer ever.
Prints exactly as described. Does everything I needed a larger printer to do. The color is fantastic & no more ink cartridges. Saves money in the long run. Pretty quiet & new learning curve for me. Getting the hang of it after a few weeks use. Downloading was easy. Ink easy to install... just follow the instructions but couldn't hook up the iPhone as it's an older phone...
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This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Verified Buyer
Posted Dec 23, 2025
A nesseccary tool.
It's a real printer. I don't know everything about photo printing but when I get printed photos that match the monitor, that's impressive. It holds a massive amounts of ink so refills are few and far between. Many pros use this printer and it's awsome.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Roderick
Verified Buyer
Reviewed at:
epson.com
Posted Dec 22, 2025
Anticipation…
I decided NOT to open the box and install the new printer until I return from the Christmas/New Years celebrations. That project needs my undecided care and attention.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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GK6123
Reviewed at:
epson.com
Posted Dec 20, 2025
Terrible for wi fi connectivity
Connectivity ….or lack there of to my network
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi GK6123, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-8550 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, December 23, 2025
J
Verified Buyer
Posted Dec 19, 2025
Great printer, poor user instructions
I am very happy with this printer. It does a very good job on the large format items I need to print. The user instructions, however, leave much to be desired.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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THG66
Reviewed at:
epson.com
Posted Dec 10, 2025
Great so far!
Capacity to functionality the performance and print quality allow the connectivity to flourish! Love the refillable inks they last a long time.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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D
Verified Buyer
Posted Dec 6, 2025
Good All in One printer Scanner
The all in one printer is good. Scanner and interface are great. Printing can sometimes be a minor hurdle because of the menu interface on the printer. Quality of printing is very good although a bit slow compared to previous printers we’ve owned.
This review is for Epson EcoTank Photo ET-8550 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472524)
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Reza Sheybani
Reviewed at:
epson.com
Posted Dec 2, 2025
Perfect
This printer is great. I bought two, for restaurant menus, or medium-run prints with great quality and cheap price.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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TSL718
Posted Dec 2, 2025
Thoughts after 3 months of use...
As someone who has worked in the photo industry, I’ve had a lot of experience with both professional and home Epson printers. Their print quality has always been fantastic, but the two issues that eventually pushed me away were the well known clogged print head issue and the unpredictability—never knowing if the printer would actually print when needed.
About 10 years ...
About 10 years ...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Rob_M
Reviewed at:
epson.com
Posted Nov 25, 2025
One Year Later: Disappointed and Would Not Recommend
We bought the Epson EcoTank Photo ET-8550 almost a year ago, and unfortunately, it has been one of the worst printers we’ve ever owned. We were hoping for a compact, business-friendly/ home use (Photo) printer with EcoTank technology, but this model has been nothing but frustrating.
First, it has no document feeder, which means you can’t scan multi-page documents, a ma...
First, it has no document feeder, which means you can’t scan multi-page documents, a ma...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi Rob_M, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, November 26, 2025
GFadj
Reviewed at:
epson.com
Posted Nov 6, 2025
Excellent printer but with some major problems.
Didn't encounter this criticism in my product research, but the resolution of the LCD Screen is very low, and very much lower than the screens of other Epson printers I've owned. This is inexcusable for such an expensive printer and a significant problem for visually challenged users. A good example is the password entry screen - the characters are difficult to see, and...
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This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi GFadj, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph
Joseph, November 11, 2025
Petra
Reviewed at:
epson.com
Posted Oct 15, 2025
Slow, subpar paperweight
This has to be the slowest inkjet printer I have ever owned. Even when setting is at standard print quality. It took over 90 minutes to print a 23 page design presentation after it randomly cancelled the print job twice during the process. The print quality on matte presentation paper is also subpar. I wish I could get my $750 back. Garbage bound.
This review is for Epson EcoTank Photo ET-8500 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9472523)
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Response from Staples :
Hi Petra, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, October 16, 2025