Customer Reviews for Dymo LabelWriter 5XL Portable Label Printer (2112554)
Item # : 24499874
Model # : 2112554
- Label printer perfect for e-commerce sellers
- Prints up to 53 labels per minute
Price is $270.80
30-min pickup
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Over 30
261 reviews
Most helpful positive review
Posted Oct 1, 2025
Great printing quality and easy to use
[This review was collected as part of a promotion.] Great printer I didn't know I needed. At first, I thought I wouldn't find a use to it, but after I opened it, i found it easy to use. Good size options
VS
Most helpful critical review
Posted Oct 4, 2025
Greedy Manufacturer
Don't buy this printer. It will not allow you to print using any other labels than Dymo's proprietary label rolls which cost triple and contain a RFID tag. You are stuck in Dymo's ecosystem.
Andrew W
Reviewed at:
staples.ca
Posted Oct 4, 2025
Greedy Manufacturer
Don't buy this printer. It will not allow you to print using any other labels than Dymo's proprietary label rolls which cost triple and contain a RFID tag. You are stuck in Dymo's ecosystem.
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Response from Staples :
Hello Andrew,
Thank you for reaching out to us and sharing your feedback on our LabelWriter 5XL printer. We are sorry to hear that the product did not meet your expectations.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out to us and sharing your feedback on our LabelWriter 5XL printer. We are sorry to hear that the product did not meet your expectations.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
October 7, 2025
homeroj_196
Reviewed at:
influenster.com
Posted Oct 1, 2025
Great printing quality and easy to use
[This review was collected as part of a promotion.] Great printer I didn't know I needed. At first, I thought I wouldn't find a use to it, but after I opened it, i found it easy to use. Good size options
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LEAH P.
Posted Jun 23, 2025
Bought it new
I just wanted the features as shown and was so excited to see they are the right size and software that is perfect for my computer. I liked it very much. So organized and easy to work with
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patricias484_8637
Reviewed at:
influenster.com
Posted May 2, 2025
Easy quick set up
[This review was collected as part of a promotion.] The set up was relatively quick easy to understand directions, how ever the text must b directly where it needs to be or it will not work very sensitive to adjustment
nice when it finally works someone who is not tech savvy would be lost
nice when it finally works someone who is not tech savvy would be lost
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Response from Staples :
Hello,
Thank you for sharing your experience with the setup process for our LabelWriter 5XL printer. We're glad to hear that the directions were easy to understand, though we’re sorry to learn that the sensitivity of the text placement made it a bit challenging.
We appreciate your feedback and will be sure to pass it along to our product team as we continue to look for ways to improve ease of use for all customers, including those less familiar with technology.
If you have more feedback or require assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
May 2, 2025
Nathan
Posted Apr 20, 2025
Awful Printer-Waste of Time and Money
The worst printer I've ever used in my life routinely wastes several labels and forces you to utilize its antiquated software.
1up votes 1
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ZACH J.
Posted Apr 17, 2025
Only works with expensive Dymo labels
Dymo 4x6 labels cost 10x the generic versions. Dymo 4XL works amazing - the only update to the 5XL was making it so you cant use cheap labels. 0/5 Would not by again
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Response from Staples :
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the LabelWriter. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
April 21, 2025
likeayeg_9294
Reviewed at:
influenster.com
Posted Apr 15, 2025
Label Maker
[This review was collected as part of a promotion.] I love this label printer. Its small size is perfect for a home office. It was easy to download, set up and use. It connected almost instantly and it printed clear and evenly centered. Perfect for online vendors for shipping labels and price tags.
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docaitlin_9264
Reviewed at:
influenster.com
Posted Apr 7, 2025
Nice Labdl Printer! Gets the Job Done!
[This review was collected as part of a promotion.] Great little label printer! This came at the perfect time for me to start using for my wedding! Prints nice and fast. You have to use the labels it comes with but overall decent product.
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bookwormerz_2067
Reviewed at:
influenster.com
Posted Apr 6, 2025
good
[This review was collected as part of a promotion.] It's pretty easy to set up and connect. The software is straightforward to install and navigate. The machine itself is small and sleek. I would say it's definitely way easier to install compared to Brothers.
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mnho6f_2675
Reviewed at:
influenster.com
Posted Apr 3, 2025
Disappointed
[This review was collected as part of a promotion.] DYMO has been well-known for its label printers for a long time. However, this one is very disappointing to me. First, the installation is confusing and frustrating. It seems like the software and hardware do not work well together. Second, this printer only recognizes genuine DYMO labels. DYMO has added an RFID chip t...
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Response from Staples :
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
Our DYMO labels as they have been tested and will offer the most user friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing. For installation assistance, please visit our help center: https://help.dymo.com/s/?language=en_US.
If you have anymore feedback, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
April 15, 2025
kateburnss__4335
Reviewed at:
influenster.com
Posted Apr 3, 2025
Fast, reliable, and high-quality label printer—per
[This review was collected as part of a promotion.] Excellent Label Printer for Shipping & Business Use!
The DYMO LabelWriter 5XL is a fantastic label printer, especially for e-commerce and shipping needs. The print quality is sharp, making barcodes and text easy to read. It prints quickly and efficiently without the need for ink or toner. Connectivity is smooth, but ma...
The DYMO LabelWriter 5XL is a fantastic label printer, especially for e-commerce and shipping needs. The print quality is sharp, making barcodes and text easy to read. It prints quickly and efficiently without the need for ink or toner. Connectivity is smooth, but ma...
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tammietamtam03_8731
Reviewed at:
influenster.com
Posted Apr 2, 2025
Awesome Label Maker
[This review was collected as part of a promotion.] The Label Writer 5XL was easy to set up. It comes with a USB, a long power cord/charger, Ethernet port and easy to follow directions. The labels were easy to load into the machine. The print quality is nice and there were options, through the software I had to upload to my laptop, to select fonts, add clip art, create ...
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courtneyy7ca3_8291
Reviewed at:
influenster.com
Posted Mar 28, 2025
Download dud
[This review was collected as part of a promotion.] I have to start out by saying I had extreme difficulty with downloading the registration and application for this label writer I have a pretty new Mac but it has has no storage on it and he would not allow me the update in order to download the correct version of it on my computer this alone was very frustrating as I t...
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Response from Staples :
Hello. Thank you for reaching out to us.
We're sorry to hear about the difficulty you experienced with the initial setup and application download, especially on your Mac. We understand how frustrating that can be, and we appreciate your patience in working through those issues. That said, we’re glad to know the LabelWriter 5XL is performing well for you now in terms of print quality, speed, and efficiency. Your insights are incredibly helpful and will be shared with our team to improve the user experience.
If you have anymore feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
April 18, 2025
booklovers
Reviewed at:
dymo.com
Posted Mar 19, 2025
trash
bought a long time ago and constantly disconnects with app and not recognizing labels causing 1h waisted every time causing profit loss. at first i thought it was the machine got a different one same issue. get something else
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Response from Staples :
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. If the printer constantly gets disconnected, please make sure a USB hub is not used and it is connected directly. To resolve the issue with labels, please see here: https://help.dymo.com/s/article/LabelWriter-5-series-Unknown-label-detected-Labels-not-detected?language=en_US.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
March 21, 2025
738tiny_6799
Reviewed at:
influenster.com
Posted Mar 18, 2025
So smooth and Fast
[This review was collected as part of a promotion.] Fast, high-quality printing with no ink or toner needed. I can’t tell you how much I love that! Great for shipping and organization. Easy to use with seamless label integration. Works with DYMO labels for smooth, reliable performance.
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nadyap_5172
Reviewed at:
influenster.com
Posted Mar 14, 2025
Every business needs this
[This review was collected as part of a promotion.] This product has been a game changer for our business. It makes it easy to print shipping labels and it is easy to use. It does the printing with speed and precision.
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whitneyh77_9330
Reviewed at:
influenster.com
Posted Mar 10, 2025
Awesome product
[This review was collected as part of a promotion.] The print quality is awesome. The speed of this thing is unmatched. The connectivity is is perfect super easy and it’s really really quiet which I love personally.
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alliesayre11_6861
Reviewed at:
influenster.com
Posted Mar 9, 2025
Compact shipping label printer
[This review was collected as part of a promotion.] This label maker is a great tool to have at your home or office if you ship items or need labels. The printer is very compact. The company includes paper instructions as well as a link to watch their YT video on setup. The demonstration is quick and simple. It is easy to connect and begin printing. You can customize t...
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vivarawwr_4357
Reviewed at:
influenster.com
Posted Mar 8, 2025
Handy label printer
[This review was collected as part of a promotion.] Such a cool device. You need to install the software first before plugging it into the computer and outlet. Super easy to set up and very straightforward to use. No ink needed. Prints quite fast and very easy to insert the printing labels. Will definitely have a lot of use out of this to print shipping labels and what ...
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melissaxr_6687
Reviewed at:
influenster.com
Posted Mar 7, 2025
My mom is beyond happy to have this for her small
[This review was collected as part of a promotion.] The DYMO LabelWriter 5XL offers excellent print quality, fast speeds, reliable connectivity, compact size, and quiet operation, making it perfect for high-volume labeling.
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