Customer Reviews for HP 17.3" FHD Laptop, Intel Core i7-1165G7, 8GB Memory, 256GB SSD, Windows 11 Home (4Z502UA#ABA)
25 reviews
Most helpful positive review
Posted Nov 17, 2021
Good laptop for college
I’ve only had the laptop for a few weeks. It’s fast, doesn’t lag much and is perfect for doing my homework and research as well as my zoom classes. I do wish the screen went brighter than the maximum, but other than that it’s overall a good laptop 👍
VS
Most helpful critical review
Posted Oct 18, 2022
pointer issues galore ....
Nothing but problems with mousepad ... continually freezes for several seconds (1-15 seconds, time inconsistent) and occasionally jumps around the screen. Have tried to update drivers & firmware, as well as check to see what background programs and processes are running and could be turned off, but problem persists .... HP assistant no help ...
moose4595
Reviewed at:
hp.com
Posted Oct 18, 2022
pointer issues galore ....
Nothing but problems with mousepad ... continually freezes for several seconds (1-15 seconds, time inconsistent) and occasionally jumps around the screen. Have tried to update drivers & firmware, as well as check to see what background programs and processes are running and could be turned off, but problem persists .... HP assistant no help ...
0up votes 0
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Bob White
Reviewed at:
hp.com
Posted Oct 16, 2022
Not an easy setup
Hardware is OK but navigating setup with windows 11 and hardware is difficult.
The only knock I have with the hardware is the "num lock" must be hit at every startup.
OneDrive operating in the background is a bandwidth hog. Sign in to windows option couldn't find a camera for facial or scanner for fingerprint.
The only knock I have with the hardware is the "num lock" must be hit at every startup.
OneDrive operating in the background is a bandwidth hog. Sign in to windows option couldn't find a camera for facial or scanner for fingerprint.
0up votes 0
0down votes 0
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Melech
Reviewed at:
hp.com
Posted Oct 13, 2022
Great machine has everything you need plus more...
great deal great price i-core 7
0up votes 0
0down votes 0
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Scarrig
Reviewed at:
hp.com
Posted Oct 12, 2022
New Purchase
Purchased this since I'm starting Grad School and my old Dell was too slow. As of right now everything seems to be working great. Very fast. Happy with my purchase.
0up votes 0
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Gunner2021
Reviewed at:
hp.com
Posted Oct 11, 2022
As advertised
The laptop is fast and is easy to use
0up votes 0
0down votes 0
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Edward_A
Reviewed at:
hp.com
Posted Oct 11, 2022
Surprised by the value
Special price made me buy it the value keeps giving
1up votes 1
0down votes 0
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Vernon James
Reviewed at:
hp.com
Posted Oct 3, 2022
cheap
I was super excited to receive this and what I ended up getting was a super cheap feeling behemoth. Less and less features become available with each new model of HP. Plus no backlit keyboard? c’mon!
0up votes 0
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PA HP
Reviewed at:
hp.com
Posted Sep 29, 2022
New PC
quality machine for a reasonable price.
0up votes 0
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Staples Customer
Verified Buyer
Posted Aug 18, 2022
Good
Good thank you for the new laptop
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 3, 2022
Can't get it connected to our wi-fi
Finally got it set up 7 days after receipt when my brother set up a hot spot on his phone. It will NOT allow me to connect to our in-house wi-fi, but our other laptop, our desktop, and 2 phones connected no problem. (Pulling my hair out!)
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 27, 2022
Excellent service
I ordered a new laptop computer from Staples and the service was excellent. Fast and courteous.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 10, 2022
HP Laptop review.
Very pleased with the laptop. Windows 11 is an outstanding OS. Fast computer thanks to the SSD.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 11, 2022
Fred
So far it’s everything as advertised.
0up votes 0
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Staples Customer
Verified Buyer
Posted May 21, 2022
Amazing speed and features. Love it!
Received it fast, unwrapped it fast, watched it respond fast... Terrific!!!
1up votes 1
2down votes 2
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Staples Customer
Verified Buyer
Posted May 12, 2022
Love this laptop
Beautiful resolution and easy to use.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 20, 2022
Computer Hardware Construction
So far...good. My previous 2 structurally broke. The hinges broke and led to me purchasing a warranty last time and during this current purchase. I like the functionality of the computer and software; however, the computer itself has proven to be structurally deficient. Thus, the purchase of a warranty.
5up votes 5
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 18, 2022
HP 17-cn0268st 17.3" Laptop, Intel i7, 8GB Memory,
Nice computer other than the fact that it doesn't have a CD/DVD Drive or SD Card Slot. Fast Laptop.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 5, 2022
I'm VERY satisfied with the service I received.
The sales and service staff were incredibly knowledgeble and helpful.
0up votes 0
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Staples Customer
Posted Mar 31, 2022
Nice Computer but Windows 11 is not installed
It works well and fast, but I thought I was getting a Windows 11 computer and it is just compatible with Windows 11 and running Windows 10
6up votes 6
0down votes 0
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Staples Customer
Verified Buyer
Posted Feb 22, 2022
New laptop
I had not bought a new computer in over years. The guys at Staples managed to help me change over to my new laptop. Great people to work with.
0up votes 0
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