Customer Reviews for Xerox B310 Wireless Black and White Laser Printer (B310/DNI)
Item # : 24510126
Model # : B310/DNI
Output Type
Black & White
Functionality
Single-Function
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Price is $319.99, Regular price was $419.99, You save 23%
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Over 30
22 reviews
Most helpful positive review
Posted May 26, 2025
Excellent Quality
[This review was collected as part of a promotion.] Replaced a Xerox 3320, that I purchased 13 years ago, with the B310, with similar features. Coundn't ask for any better...any printer that lasts 13 years is worth replacing with the same.
VS
Most helpful critical review
Posted May 29, 2025
Horrible Service
This Xerox company preys on small businesses that do not have the legal force to get out of the contract which they don't abide by. No maintenance is done, no techs "are allowed to touch the xerox machines", so any issues with the machines you need to hire an IT person to help you. I signed a contract to begin November 1st of 2022 and they did not deliver the full equip...
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Nurse
Reviewed at:
xerox.com
Posted May 29, 2025
Horrible Service
This Xerox company preys on small businesses that do not have the legal force to get out of the contract which they don't abide by. No maintenance is done, no techs "are allowed to touch the xerox machines", so any issues with the machines you need to hire an IT person to help you. I signed a contract to begin November 1st of 2022 and they did not deliver the full equip...
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Response from Staples :
We apologize that you are experiencing problems with your Xerox B310 device. We would be happy to help you resolve these issues and have reached out to you via the contact information provided in your review.
You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
, July 17, 2025
Cableguy1222
Reviewed at:
xerox.com
Posted May 26, 2025
Excellent Quality
[This review was collected as part of a promotion.] Replaced a Xerox 3320, that I purchased 13 years ago, with the B310, with similar features. Coundn't ask for any better...any printer that lasts 13 years is worth replacing with the same.
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DeborahJ
Reviewed at:
xerox.com
Posted May 9, 2025
Excellent Printer!
[This review was collected as part of a promotion.] We are very pleased with this printer, it is extremely fast. It is handling the workload perfectly. Would highly recommend this printer. Xerox has always been my favorite printer's, and this new one did not disappoint!
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LBrock
Reviewed at:
xerox.com
Posted Apr 22, 2025
Great Printer
[This review was collected as part of a promotion.] Bought for my business, already have another one. very efficient and fast printer
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Kan24
Reviewed at:
xerox.com
Posted Sep 27, 2024
Reliable and precise
[This review was collected as part of a promotion.] After researching what printer company out there could handle the projects we needed, we went with xerox B310 from their website. And we are very happy we made this decision. It is a reliable and very fast and precise printer.
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Time Flyes
Reviewed at:
xerox.com
Posted May 21, 2024
Great Value in a small office laser printer
Print quality is excellent, set up was easy and it is a compact design. Works great in our three desk work space..
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R Fermier
Reviewed at:
xerox.com
Posted Nov 26, 2023
A dependable printer with excellent quality
[This review was collected as part of a promotion.] I bought this Xerox C310 laser printer when my old xerox laser printer died after 10 years of great service! I was so pleased with Xerox quality I bought this C310. This laser printer is very easy to set up and it consistently provides excellent printing. While not a photography dedicated printer, the quality of the...
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bmvc
Reviewed at:
xerox.com
Posted Nov 21, 2023
reliable
[This review was collected as part of a promotion.] Prints quickly, good quality, connects with multiple computers well
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Teacher
Reviewed at:
xerox.com
Posted Nov 20, 2023
Great Desktop printer
My Xerox B310 desktop printer has been trouble-free since my purchase a year ago! Excellent print quality and I haven't had any paper jams, fast, and I like automatic shut-down for energy savings! The manual paper feed works great!, and the toner replacement is at a reasonable price-point, too!
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Grade School HR
Reviewed at:
xerox.com
Posted Aug 17, 2023
Quiet & Quick - but doesn't print legal size
Great little printer for an HR office, but the paper tray doesn't covert to legal as I thought (my fault) - just an FYI so you don't make the same mistake.
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Response from Staples :
Thanks for taking the time to share your feedback with us, please take a look at the below article on Paper and Tray Specifications. There is a chart at the bottom of the article that includes where to load legal paper.
Specifications: https://www.support.xerox.com/en-us/article/en/2137817.html
, August 24, 2023
Pnota
Reviewed at:
xerox.com
Posted Aug 3, 2023
Perfect Desktop Printer
[This review was collected as part of a promotion.] I bought this a month ago and am very happy with the performance. Ink seems to be lasting better than my old machine
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Office Managers Office
Reviewed at:
xerox.com
Posted Jun 19, 2023
Great and fast
We purchased this as an extra printer and ended up buying an additional one.
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Manager
Reviewed at:
xerox.com
Posted Jun 8, 2023
Super fast!
[This review was collected as part of a promotion.] Great printer and super fast job. Our office ended up purchasing an additional Xerox printer.
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ANDREW H.
Posted Jun 1, 2023
So nice to have a modern laser printer.
Bought this to replace a decades old Dell 1720dn so far I've been really happy with the Xerox B310. It's nice to have a modern printer and the features that go along with it. The machine prints in high quality and very quickly. I suspect the double sided printing option will save me from sending giant stuffed envelopes in the mail and save allot of paper. I original...
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dayman
Reviewed at:
xerox.com
Posted Jan 24, 2023
Issues at scale
Our organization has 500-600 of these units. In approximately one year we have experienced a number of issues.
Prior to the October firmware release we would experience a large number of "Kernel Error" messages that would leave the printer non responsive. This could happen at any time with no known cause. The October firmware largely resolved this - but not entirely....
Prior to the October firmware release we would experience a large number of "Kernel Error" messages that would leave the printer non responsive. This could happen at any time with no known cause. The October firmware largely resolved this - but not entirely....
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Response from Staples :
I apologize that you are experiencing problems with your Xerox B310 device. We recommend that you contact our Support Department to assist you with the multiple issues you have reported here. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, January 26, 2023
noname
Reviewed at:
xerox.com
Posted Jan 11, 2023
Not great for chromebooks
I will have to say this printer has given non stop issues with Chromebooks, DO NOT reccomend.
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Aero007
Reviewed at:
xerox.com
Posted Dec 27, 2022
Great little printer
[This review was collected as part of a promotion.] We are large manufacture and we use this printer our daily work orders, had it about 3 months now. It works flawlessly!!! Not one issue since I plugged it in. For me the only thing is the tray capacity, holds just under 200 sheets, but that really not a big deal! it prints great, fast, perfect for what we need it for! ...
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GREGS LASER PRINTER
Reviewed at:
xerox.com
Posted Dec 20, 2022
Great little Workhorse of a Printer
[This review was collected as part of a promotion.] I love this printer, it replaced an old Lexmark that had identical features and functions which served me well for the last 12 years. I expect a similar future for this device, and generally I print out about 6000 pages a year. Great quality and speed plus excellent support from Tech folks setting it up for communica...
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JohnCdn
Reviewed at:
xerox.com
Posted May 11, 2022
fast and quiet
[This review was collected as part of a promotion.] I purchased this to replace a brroken Xerox Color Cube 8570. Impressed how fast and quiet with good print quality but not as good as the CQ 8570DN. Easy setup for WiFi but very difficult with USB printer cable, never could download the correct driver for windows 7.
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Frustrated898
Reviewed at:
xerox.com
Posted Apr 1, 2022
Poor design. Paper tray jams.
I bought this printer a month ago and have had nothing but problems. The paper tray is jammed and won't come out. The Xerox support site is useless. I can't be the only one having this issue. Will be returning printer if I can't find a resolution soon.
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Response from Staples :
I apologize that you are experiencing problems with your Xerox B310 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution that may help you:
Jam in Paper Tray: https://www.support.xerox.com/en-us/article/en/2138409.htm
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, April 7, 2022