Customer Reviews for Belkin USB-A/USB-C Power Bank, 15W, 20000 mAh, Black (BPB012BTBK)

Hi svetlanaf2_679! We’re delighted to hear that the Belkin power bank’s sleek, compact design and fast charging performance are serving you well. We truly appreciate your recommendation and your trust in our quality. If there’s anything we can help you with your Belkin products, never hesitate to reach out to our support teams: - [email protected] - https://www.belkin.com/support-center/ Regards, JC Belkin Support

Hi paolalira1_2998! Thank you for sharing your enthusiastic review. It's wonderful to hear how this compact power bank has become your go-to companion throughout the day. Your positive experience highlights the benefits of this model, and we're glad it's meeting your needs so effectively. If there’s anything we can help you with your Belkin products, never hesitate to reach out to our support teams: - [email protected] - https://www.belkin.com/support-center/ Regards, JC Belkin Support

Hi minhd4_9420,   Many thanks for the 5-star rating. We're excited to welcome you back for another great experience. For assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.   Regards,   Kyla Belkin Support

Hi there, Thanks for sharing your review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it. If you want to speak with our support team regarding your experience, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference. Regards, Kyla Belkin Support

Hi mehreen22_8059! Thank you for your thoughtful review. It's wonderful that the power bank's portability and ability to charge multiple devices at once are meeting your family's needs. If you have any concerns or inquiries, please feel free to reach out to our support team at: - [email protected] - https://www.belkin.com/support-center/ Best regards, JC Belkin Support

Hi! Thank you for sharing your positive experience with the Belkin BPB011. It's great to know that the noise-free operation and easy-to-read indicators have enhanced your user experience. If there’s anything we can help you with your Belkin products, never hesitate to reach out to our support teams: - [email protected] - https://www.belkin.com/support-center/ Regards, JC Belkin Support

Hi try_with_me_dc_8991, We’re so glad to hear you’re enjoying the Belkin BPB011 power bank! It’s great that the fast charging, cool performance, and compact design are making it convenient to carry and use every day. Thank you for sharing your positive experience! Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at [email protected] or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022. Regards, Lance Belkin Support

Hi mikor1, Thank you for such a thoughtful and detailed review! We’re delighted to hear that the Belkin Power Bank 10K/20K has become your reliable everyday backup. It’s great to know the slim design, multiple charging ports, and dependable capacity are making travel and daily use so much easier for you. We also appreciate your feedback on charging speed—it’s helpful insight as we continue to improve our products. We’re glad the Connected Equipment Warranty gives you peace of mind, and we’re proud to deliver the reliability you expect from Belkin. Should you need any assistance, feel free to email us at [email protected] or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022. Regards, Marie Belkin Support

Hi, CJL01, We would like to help you with this. Please email us at [email protected] for further assistance. Make sure to include the link to this review in your email, for our reference. Regards, Jean Belkin Support

Hi Traveler9999, Thanks for sharing your honest review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it. For troubleshooting and warranty assistance, please email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference. Regards, Kyla Belkin Support

Hi Annammal, We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022. Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused. Regards, Marie Belkin Support

Hi there, Help is here! Please email us at [email protected] with the details below for further assistance: • The link on this post • A copy of the receipt • A photo of the device • The model and OS version of your phone • Your full name • Your phone number • Your shipping address in this format - Street: - City: - Zip/Postal Code: - State/Province: - Country: Regards, Jean Belkin Support

Hi there, Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience. For assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Regards, Kyla Belkin Support

Hi! We’re very sorry to hear that you had a bad experience upon purchasing our Belkin power bank. If you’re open to discussing this further, please call or message us at any of our support platforms. - [email protected] - https://www.belkin.com/support-center/ Regards, Maryann Belkin Support