Customer Reviews for WD My Passport 1TB USB 3.2 External Solid-State Drive, Silver (WDBAGF0010BSL-WESN)
WD My Passport 1TB USB 3.2 External Solid-State Drive, Silver (WDBAGF0010BSL-WESN) is Out of stock
Item # : 24519310
Model # : WDBAGF0010BSL
- Portable external solid-state drive with USB 3.2 interface for macOS and Windows
- Delivers read speeds of up to 1050MB/s and write speeds of up to 1000MB/s with a NVMe technology
Price is $148.49
5 reviews
Most helpful positive review
Posted Dec 15, 2024
Good product
As usual Passport are top of the line!
VS
Most helpful critical review
Posted Nov 24, 2025
Poor product and awful support.
SSD runs extremely hot, even when computer is idle. Randomly disconnects from computer - overheating? Support via web seems designed to make life as difficult as possible. Doesn't support Safari browser!!! Packaging requirements totally over the top. All seems designed to discourage warranty claims.
DaveB315
Reviewed at:
SanDisk
Posted Nov 24, 2025
Poor product and awful support.
SSD runs extremely hot, even when computer is idle. Randomly disconnects from computer - overheating? Support via web seems designed to make life as difficult as possible. Doesn't support Safari browser!!! Packaging requirements totally over the top. All seems designed to discourage warranty claims.
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Response from Staples :
We're so sorry to hear about your experience with the drive and the difficulties you faced while trying to get support. The issues you described - excessive heat and random disconnections aren't expected and indicate a problem with the unit, the port, or the cable. We would recommend testing it with a different port or computer if possible. For help with warranty replacement, please reach out to our support team directly at: https://support-en.sandisk.com/app/askweb - we're here to make sure this gets resolved for you.
November 24, 2025
PAUL DESPRES
Verified Buyer
Posted Dec 15, 2024
Good product
As usual Passport are top of the line!
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Umbie
Verified Buyer
Reviewed at:
Western Digital
Posted Apr 9, 2024
Small, Portable, Fast and Reliable
This is an extremely compact external SSD. Very portable, Fast and Reliable! I specially like the USB-C connection, which has proven to be much more secure and sturdy that other types of connections.
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ah42
Reviewed at:
Western Digital
Posted Dec 14, 2021
Not compatible with newer versions of MacOS
This drive used to work great for me, but when I upgraded to newer version of MacOS it all of a sudden stopped working. Apple is pointing the finger at Western Digital and Western Digital is pointing the finger at Apple. It doesn't matter who is responsible, it just needs to fixed.
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Response from Staples :
Hello,
We're sorry to hear about your user experience with the WD My Passport Solid State Drive and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
December 15, 2021