Customer Reviews for Canon PIXMA TR8620a Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (TR8620A)
Item # : 24520194
Model # : TR8620A
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $194.99, Regular price was $215.99, You save 9%
30-min pickup
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Over 30
440 reviews

Most helpful positive review
Posted May 19, 2022
It does everything!
I love this Canon TR 8620a printer/scanner/copier/fax, it does it all, and makes it easy. Setup was surprisingly easy, I set it up on my phone and computer, and it was about the easiest setup I’ve ever done. You can use a QR code for instructions on your phone, but the printers display had them too… and they were clear and comprehensive, a lot of companies could learn f...
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VS
Most helpful critical review
Posted Apr 22, 2022
Flimsy Toy
I had 2 Canon Mx 922 the last of which only lasted 12 months. SAlthough slow, It was sturdy and well built with an excellent fax auto feeder. Canon replaced it with this TR 8620 under Warranty. The TR 8620 is a bulit like a flimsy toy. The Plastic bends in your hand and the contol panel will not stay in place when you enter numbers on the keypad causing constant errors ...
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ELLEN A.
Verified Buyer
Posted Sep 3, 2025
Unbeatable
Canon is perfect for what I need. The quality of ink when printing a photograph is extraordinary.
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HOWARD W.
Verified Buyer
Posted Aug 28, 2025
Can't insstall software drivers
startup dowmload hangs up
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Robert
Verified Buyer
Reviewed at:
Quill
Posted Aug 21, 2025
Quill doesn't support you when a product fails
I purchased this Canon TR8620 printer in late March of this year and it has had many problems. The ADF doesn't work when scanning documents. I've had many paper jams with the ADF as well as the duplex print function. When I called Quill, they said it was past the 30 days and "good luck calling the manufacturer. I just want everyone to know that after 30 days, Quill ...
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Response from Staples :
We’re sorry to hear about your experience with the Canon TR8620 printer. While our return policy is 30 days, we should’ve done more to support you. We’re reviewing this internally and would love to help—please see the email I have just sent, so we can make it right. TD
Tracy D., August 21, 2025
Staples Customer
Verified Buyer
Posted Aug 20, 2025
The associates listened to my story of frustration with a 1 yr old printer that had connectivity/printing issues. They listened to my request for a hard wired printer, answered ALL my questions and set me up with a new printer and accessories I needed. They are always friendly, professional, and very knowledgeable.
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CYNTHIA S.
Verified Buyer
Posted Aug 12, 2025
So far so good
Description is accurate.
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Aug 8, 2025
great printer at decent price
I like this printer because it prints clear and concise documents.
Only draw back is the little screen has to be open to print. Just a design flaw, nothing that inhibits the use. More annoying than anything. I would buy again, though. I like the multi printer ink option, each ink in seaperate tanks for optimal usage of ink.
Only draw back is the little screen has to be open to print. Just a design flaw, nothing that inhibits the use. More annoying than anything. I would buy again, though. I like the multi printer ink option, each ink in seaperate tanks for optimal usage of ink.
1up votes 1
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Staples Customer
Verified Buyer
Posted Aug 6, 2025
I thought it would be smaller than my previous Canon printer. Also you must keep the front piece up in order to print from a remote area. My previous printer would automatically open when you printed. Also this one holds less paper
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Lulu
Verified Buyer
Posted Jul 28, 2025
TR8620a printer
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TOM V.
Verified Buyer
Posted Jul 27, 2025
Great pro results printer
Prints excellent graphics using 4 colors plus an extended size black cartridge. Results on photo paper are excellent and sharp. Glad I moved up and bought it!
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Staples Customer
Verified Buyer
Posted Jul 26, 2025
Jams all the time
Jams all the time. Super frustrating now because I’m outside the 14 day return window
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Easy to install
Reviewed at:
Canon
Posted Jul 23, 2025
Installation For Dummies
Easy to self install, setup and connect to various devices
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BONNIE S.
Verified Buyer
Posted Jul 10, 2025
Very hard to connect to computer for scanning. Too many steps to follow
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ArleneM
Reviewed at:
Canon
Posted Jul 9, 2025
Printer is great. "AI" help in my opinion "Not ready for Prime Time"
There were some "hickups" but once I contacted and visited with a great agent, who took care of the problem and gave me the information and help I needed, problem solved. It's a great printer and I'm very happy with it. "AI" is under the assumption it can help with any problem, sometimes you need a person! Once you get through to a "person" for me that made all the d...
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ALBERT P.
Verified Buyer
Posted Jul 7, 2025
works well. I cannot get the scanner to scan to the computer. I had to buy an sd card.
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Staples Customer
Verified Buyer
Posted Jul 5, 2025
A decent photo printer
I purchased this printer for photos. The problems I have is with the wireless connection of which I never had with my older printers. The printer also turns off automatically after a certain amount of time of which you need to turn it on manually when needed. When you need to replace paper you need to reconnect wireless connection which I think is foolish. I hope I do...
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mark21966
Verified Buyer
Reviewed at:
Quill
Posted Jul 4, 2025
Mark2
I hope it works as good as my Canon MX922.
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STEHEN H.
Verified Buyer
Posted Jul 1, 2025
Canon PIXMA TR8620a wireless all in one
Excellent all in one. Easy installation - I have used the print, copy and scan features and am well pleased. Really like the duplex printing.
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Staples Customer
Verified Buyer
Posted Jun 29, 2025
Overall works well but has weaknesses in design and quality
Easy set up. Easy to use.
Downsides I've experienced thus far:
Flimsy plastic paper drawer in front and back. A bit concerned it's going to break at one point so have to be over-gentle with it.
Should come with a USB cable in addition to the phone cable that is included (for faxes). USB needed if wi-fi not working, for example.
Operation Panel doesn't "lock in" so ...
Downsides I've experienced thus far:
Flimsy plastic paper drawer in front and back. A bit concerned it's going to break at one point so have to be over-gentle with it.
Should come with a USB cable in addition to the phone cable that is included (for faxes). USB needed if wi-fi not working, for example.
Operation Panel doesn't "lock in" so ...
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1up votes 1
0down votes 0
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SaltyTomK
Reviewed at:
Canon
Posted Jun 5, 2025
Pleasing performance!
This is my third Canon Printer, and I am sold on the Canon brand. Pictures are sharp and clear and the colors are true. I have downsized as I am now a widower, recently remarried. This printer meets my needs, for printing documents, pictures and copying. I am very pleased with this printer and I will continue to buy Canon products.
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Staples Customer
Verified Buyer
Posted May 29, 2025
Never a Canon
I wish I could leave a ZERO Star review.
My first time buying Canon…thought why not, I have a Canon SLR.
It started with the software download, It failed. Error said, do not try and reinstall or I may void warranty. So I did a chat bot which led to a phone call from a tech. He gave me a site so I could access my desktop(was very weary of him doing this but he said it’s ...
My first time buying Canon…thought why not, I have a Canon SLR.
It started with the software download, It failed. Error said, do not try and reinstall or I may void warranty. So I did a chat bot which led to a phone call from a tech. He gave me a site so I could access my desktop(was very weary of him doing this but he said it’s ...
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3up votes 3
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