Customer Reviews for Brother INKvestment MFC-J5855DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office
Item # : 24522861
Model # : MFCJ5855DW
Max Paper Size
11" x 17" Tabloid (Wide & Large Format)
Cartridge type
Ink
Output Type
Color
Functionality
All-In-One
Price is $329.99
30-min pickup
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1239 reviews
Summary of reviews
The Brother printer is praised for its fast printing, high-quality output, and user-friendly setup. It offers good value for its features and durability. However, some users report issues with ink availability, wireless connectivity, and paper handling.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 4, 2026
owner
I am very happy with this printer easy and fast to operate
VS
Most helpful critical review
Posted Mar 2, 2026
having issues with our printer already.
having issues with our printer already, we have all our drivers downloaded but for some reason the printer fails to connect.
jimmy
Verified Buyer
Posted Mar 4, 2026
owner
I am very happy with this printer easy and fast to operate
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HQR Inc
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
having issues with our printer already.
having issues with our printer already, we have all our drivers downloaded but for some reason the printer fails to connect.
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Shannon
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
Great printer!
Very happy with this printer. Prints very quickly and is easy to set up with multiple laptops and phones.
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Bruce S
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
Could be better
This is the second Brother printer, the first would not print-just jammed. They did replace it and the second on works well!
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Response from Staples :
Thank you for taking the time to review your experience with your Brother MFC-J6955DW. If you need assistance please contact us directly at: https://www.brother-usa.com/contact-us
March 13, 2026
David L
Reviewed at:
brother-usa.com
Posted Mar 1, 2026
Love my Brothers
I have previously purchased HP printers due to their cheap cost. I should have followed the following adage...I'm too poor to buy cheap. Very unhappy with the last HP printer so I investigated the top 10 home printers and I liked what I read about Brothers' brand and purchased it. I am SOOOO very happy with this product! It does what it's supposed to do, its fast with p...
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Larry
Reviewed at:
brother-usa.com
Posted Feb 26, 2026
Excellent ... But
The print quality is excellent, but the instructions for setting up a wireless connection are WORTHESS! I needed a computer savvy friend to get it working.
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Purchased
Reviewed at:
brother-usa.com
Posted Feb 24, 2026
Nice Printer, Scanner, and Fax
Purchased, brought it home, started the setup. Pretty easy, only one issue: I tried getting everything up and running and did, but had to read the instructions. duh
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OLofPH
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 23, 2026
good good
good good good good good good
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Allan P
Reviewed at:
brother-usa.com
Posted Feb 22, 2026
Best Printer I've Ever Had
I bought this printer to replace my previous printer which was also a Brother printer. It worked flawlessly for over 13 years, no issues whatsoever. None. Just stopped working. May have had something to do with a power surge earlier in the week.The main reason I bought it was it would print 11" x 17" copies. The main reason I bought the MFC-J5855DW was it also printed 1...
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Jeff L
Reviewed at:
brother-usa.com
Posted Feb 20, 2026
Great wide format printer and scanner
Excellent Wide Format printer AND scanner. Easy use. Returned an Epson that kept losing the configuration and had issues with Macbook printing. No issues with this unit. Recommended.
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Terry
Reviewed at:
brother-usa.com
Posted Feb 20, 2026
I had to give up on using my new Brother copier?
I tried to start my Brother last night for the first "serious try". No luck at all, and I even had a friend over to help me who knows 10 times the electronic knowledge that I possess.
He finally gave up after 2 hours or more and talked me into buying a printer/copy machine that would match my computer model much better. Hewert Packard.
Now, 24 hours later I do believe t...
He finally gave up after 2 hours or more and talked me into buying a printer/copy machine that would match my computer model much better. Hewert Packard.
Now, 24 hours later I do believe t...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ5855DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ5855DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ5855DW
February 20, 2026
Margaret
Reviewed at:
brother-usa.com
Posted Feb 19, 2026
Satisfaction Delivered
Great Printer. Works like a charm. Very pleased with all it has to offer. Recommend to all
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JT Shields
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Don't get it.
This Printer has been so complicated. I figured with it being a higher price option it might be easier to use. it wont connect to the computers half the time. it has trouble connecting to my phone and I cannot figure out to to scan to the computer. every task requires trouble shooting. the whole online data base for trouble shooting is a joke. I'd honestly like to retur...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ5855DW. We appreciate your feedback. I understand you are planning to return the Brother MFCJ5855DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ5855DW
February 20, 2026
Chad
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Copy / Scan
I love this printer. I just wish it scanned and copied 11X17 Ledger paper. It prints copies in that size. Other than that it’s awesome
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RonBo
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
Review MFC-J6955DW.
If anyone needs a printer that can reliably print up to 11x17" prints, this in our experience is the best, affordable printer on the market. We are very active in organizations and the wide list of features in this printer has been just what we needed. We had a predecessor in this series for many years and eventually wore it out. We have been pleased to own the update...
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WFH Construction PM Jamie
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
Great for volume jobs
I really like this printer's speed and versatility for working from home. I can keep multiple sizes of paper in the trays to avoid having to swap out between jobs since I often print ledger-sized drawings. My only complaint is that the print quality is a little lacking; expected when the printing speed is so fast, but I wish it was better.
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tom
Verified Buyer
Posted Jan 31, 2026
Paper supported
Careful to fully check claims. 'prints 11' but no 11x17 tray I was betrayed
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Stpis
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 15, 2026
Bon achat
Installation facile et immédiatement fonctionnelle, autant sur la tablette iPad que sur le pc Windows 11. Scan et impression 11*17 a bien fonctionné. Scan Oct aussi. Bref les fonctions pour lesquelles j'ai acheté cette imprimante bien implantées et à une bonne vitesse.
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Sang
Verified Buyer
Posted Dec 25, 2025
Good!!!
Good product!!!
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Sandi
Reviewed at:
brother-usa.com
Posted Dec 10, 2025
Not happy!
The 6955 is billed as an improvement and advanced above the 6935. That is far from true. I rue the upgrade. My 6935 could and did scan more diverse sizes through the feeder, and had a much better scan quality.
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ6955DW
December 11, 2025