Customer Reviews for Brother MFC-J1170DW Wireless Color All-In-One Inkjet Printer, Best for Office
Item # : 24527312
Model # : MFCJ1170DW
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $169.99
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Over 30
612 reviews
Most helpful positive review
Posted Sep 27, 2025
This is our second purchase of this same printer. We bought a new PC and decided to also have a new printer. Ink is reasonable and the printer has done a great job for years at a good price.
VS
Most helpful critical review
Posted Sep 11, 2025
Unreliable and high maintenance
So sorry that I dumped an HP printer for this unreliable and high maintenance alternative. The ink lasts only a few weeks, and I don't run a business - this is mostly printing sheet music for choir rehearsal. Lines and blanks are frequent. Many times the connection simply cuts out from my computer to the printer. Never happened with the HP. The only reason I switched wa...
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KERRY M.
Posted Sep 27, 2025
This is our second purchase of this same printer. We bought a new PC and decided to also have a new printer. Ink is reasonable and the printer has done a great job for years at a good price.
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GERALD W.
Posted Sep 23, 2025
Review MFC-J1170DW
Well pleased with printer however the ink cartridges were empty and Brother CSR were difficult to deal with
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GAY V.
Posted Sep 22, 2025
Excellent
The printer is easy to use. I love it prints double sided
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YUAN H.
Posted Sep 20, 2025
Perfect
Fast shipping. Everything works as expected. Much better than my old HP.
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F.S.
Posted Sep 16, 2025
This model is perfect for my printing needs for occasional use only.
User friendly easy to setup and easy to use. Will recommend for home use that will have minimum printing needs.
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Jmnich
Reviewed at:
brother-usa.com
Posted Sep 16, 2025
High quality printing
Great printing. Touch screen doesn’t work well. Repeat touch multiple times before screen responds.
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Jes
Posted Sep 14, 2025
Brother MFC J1170DW
Seems to work fine. Prints much faster than my old printer and makes a nice copy. Have only used it for a couple of days though. Did arrive on time and nicely packaged.
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Pat55
Reviewed at:
brother-usa.com
Posted Sep 11, 2025
Unreliable and high maintenance
So sorry that I dumped an HP printer for this unreliable and high maintenance alternative. The ink lasts only a few weeks, and I don't run a business - this is mostly printing sheet music for choir rehearsal. Lines and blanks are frequent. Many times the connection simply cuts out from my computer to the printer. Never happened with the HP. The only reason I switched wa...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1170DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1170DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/MFCJ1170DW
, September 15, 2025
B.K.
Posted Sep 8, 2025
Brother Copy Machine
Easy to use and price was good
2up votes 2
1down votes 1
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OPAL U.
Posted Aug 19, 2025
Great Printer
Directions for installation were easy to follow. Printing is good quality and easy to use. It is quiet and fast. Paper is easy to load and ink is easy to load. I recommend it.
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K.R.
Posted Aug 14, 2025
Love Brother Printers
This Brother printer replaced another Brother which I had for nearly nine years. I found the prior Brother printer to be the best and longest lasting printer of all the previous major brand ones that I had owned. For that reason I purchased another Brother printer. Being nine years newer it has more features. It was easy to set up and is working great.
1up votes 1
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M.Z.
Posted Aug 10, 2025
Very easy setup
With my limited schedule was pleasantly surprised how easy the setup was. Expected the worst but setup within 45 minutes on both my mobile devices and desktop computer including unpacking. I recommend taking a picture of the Iabel at the back as this includes the default admin password. I changed the default admin password to my own and recommend using a touch scr...
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PatE
Reviewed at:
brother-usa.com
Posted Aug 5, 2025
Good…but warranty length is wrong
Just got this up and running. Pleased that it’s so fast. However, I am not pleased with the discrepancy in the description on the warranty. No matter where you look to purchase, it states a “two-year” warranty. But when I got the printer, docs inside the box state it is only a one year warranty. I made part of my decision based on the better warranty! So I’m not happy. ...
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G.C.
Posted Jul 29, 2025
Very good with a setup flaw
Set up of this printer went very smoothly with one exception. When printing from Wi-Fi on my Apple Mac it fails to print however when I print from my Apple iPhone it will print so I need to reach out to Customer Service and ask them to comment on why printing from the Mac is not working to print from Wi-Fi.
2up votes 2
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B.C.
Posted Jul 16, 2025
Brother MFC-J1170DW Wireless Color Inkjet Printer All-In-One
I chose this Brother printer after needing to replace a very reliable 10 year old HP printer. The two-sided printing is a nice feature. I find that the speed is slower per page than I was previously use to and much louder. However set up was easy and adding the printer app to the phone enables opportunity to use all of the printer functions. Operation is easy and cap...
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JAMES J.
Posted Jul 5, 2025
Works Great!
The only drawback I ran into was that it took a good 2.5 hrs to setup the PC to the printer. I'm hoping that it was worth it getting all the bells and whistles. Other than that the printer runs so much faster than my old Epson! I can't wait to see how long the new ink cartridges last compared to the old printer.
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V.D.
Posted Jun 11, 2025
Printer
Brother printers are durable but they do breakdown. This replaced a larger model.
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Just Tired of the Crap
Reviewed at:
brother-usa.com
Posted Jun 7, 2025
Stopped Printing shortly after purchase
Hooked up Printer and shortly after the thing stopped printing. Bought an Epson.
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Elena Briand
Reviewed at:
brother-usa.com
Posted Jun 3, 2025
Do not buy it
The primer lasted 6 months. Then start working again. Still has power issues. Sometimes turn on, sometimes it doesn’t. The fist time it happened I should have returned but I didn’t . The printer is never under your control, the INK PROGRAM THEY have controls your printer.
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Brittany
Reviewed at:
brother-usa.com
Posted Jun 3, 2025
Ink never shows its full
I’ve used brother printers for over 10 years in my personal home because I love them and they are reliable. However. I just got another one to bring here to school and it Never registers my brand new ink as being full! I looked on Reddit and saw that this is indeed a problem with their ink and that sometimes the cartridge would be empty. They used to have the caps that ...
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