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Customer Reviews for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)

HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)~#|#~5E3B9A10-AF72-41BC-97663229061539D4_sc7
Item # : 24527313
Model # : 28B98A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $349.99, Regular price was $469.99, You save 25%
Free delivery by Mon, Jan 05
30-min pickup
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Over 30
4.22
1777 reviews
5 star
64%
4 star
16%
3 star
7%
2 star
4%
1 star
9%
Most helpful positive review
Posted Dec 22, 2025
Great replacement printer
Got this as a replacement for my trusty Kodak Verite 55 only because you can't easily or affordably buy inks. The HP Ink Tank seems a great buy. Easy to order and set up was very easy. Early days but print results look brilliant.
VS
Most helpful critical review
Posted Dec 8, 2025
Totally dissatified.
It keeps going offline. Can't turn it off with power button, have to unplug it. then it says shut down improperly. Had my IT person help me reset it up yesterday. Today it is not working. I have so much work to do and can not get it done because I can't print anything
Most recent reviews
Jim
Verified Buyer
Posted Jan 1, 2026
Easy Learning
Still getting used to the printer. Like the speed and quality of the print and the quality of print. Easy to use and understand, so far so good!
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Michael from Nottingham
Verified Buyer
Reviewed at:
hp.com
Posted Dec 22, 2025
Great replacement printer
Got this as a replacement for my trusty Kodak Verite 55 only because you can't easily or affordably buy inks. The HP Ink Tank seems a great buy. Easy to order and set up was very easy. Early days but print results look brilliant.
0up votes 0
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Windywoo.
Verified Buyer
Reviewed at:
hp.com
Posted Dec 19, 2025
Love This new Tank Printer.
Having studied a Which Magazine review about domestic printers, I opted to up grade my old unit from cartridge to TANK. I am pleased that I did. The new printer is a good investment!
0up votes 0
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Mark Hector
Verified Buyer
Reviewed at:
hp.com
Posted Dec 18, 2025
Delighted with Printer
It took a while to choose the HP smart tank printer but delighted with it. Easy to set up and worked seamlessly with our phones/ipads.
Delivery was very fast which was a bonus!
0up votes 0
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Treasurer
Verified Buyer
Posted Dec 17, 2025
Good When it Works
The printer is okay when it works but after printing a page from an email, it will no longer print. I have to go thru a process of turning things off, then on, restarting everything, including the computer which means I have to close out of my other programs as well. It is annoying. I had really hoped this would do better. I wish I had bought a different one!
0up votes 0
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Andre P
Verified Buyer
Posted Dec 13, 2025
HP Smart Tank
I like the printer. You save a lot in ink, which is why I recommend it to anyone.
0up votes 0
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John
Verified Buyer
Posted Dec 10, 2025
Mr
I’m very happy with the store staff and this epson printer
0up votes 0
0down votes 0
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Concerned printer
Verified Buyer
Posted Dec 9, 2025
Print tray too small
The tray for the printed documents is too short and if you print a lot the fall on the floor
0up votes 0
0down votes 0
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Liliana P
Verified Buyer
Reviewed at:
hp.com
Posted Dec 8, 2025
Great Printer
Love this printer for my bussiness
0up votes 0
0down votes 0
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Beth Ann B.
Verified Buyer
Reviewed at:
hp.com
Posted Dec 8, 2025
Easy and Economical
Set-up Was easy. The printer is fast and prints beautiful copies. I have used the scanner option to upload documents to my HP laptop. The ink tanks are economical compared to my previous HP All-In-One printer with ink cartridges. My family and I are enjoying this printer.
0up votes 0
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Ticked Off
Posted Dec 8, 2025
Totally dissatified.
It keeps going offline. Can't turn it off with power button, have to unplug it. then it says shut down improperly. Had my IT person help me reset it up yesterday. Today it is not working. I have so much work to do and can not get it done because I can't print anything
0up votes 0
0down votes 0
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Verified Buyer
Reviewed at:
store.hp.com
Posted Dec 5, 2025
Smooth Work Horse
The machine is very easy to install and use. It has wifi printing facility that works well and makes life easy to print from any machine on the network ...any mobile/laptop/tablet . Simply a top printer to have for home/work or work from home.
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Lyon
Posted Nov 27, 2025
HP is a waste of time and money
The hardware was fine and setting up all the ink bottles was very smooth. However, the HP Smart app that they REQUIRE you to use to set it up fails at the very last step and causes a glitch. This glitch bricked not just one, but two printers of the same model.
Would have been a nice printer but only if their software was not garbage.
They also did not advertise that ...
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0up votes 0
1down votes 1
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LCeleski
Verified Buyer
Reviewed at:
hp.com
Posted Nov 20, 2025
Does an excellent job
Very happy with this printer.
0up votes 0
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Mr. Delacruz
Verified Buyer
Reviewed at:
hp.com
Posted Nov 11, 2025
Useful and amazing
Wonderful and has helped me and my family with useful needs
Mr. Delacruz Customer Photo 1
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David-in-Kent
Verified Buyer
Reviewed at:
hp.com
Posted Nov 6, 2025
Excellent MFP, perfect setup instrs. N.B. For 3-year warranty you MUST follow the sales page link.
This is a 5-star multi-function printer, a very nice bit of kit, and will certainly save on ink costs (though the saving takes time). It's a pricey buy, but worth it for me.
Ensure that you don't need the multi-page document feeder to read 2-sided sheets; it can only read 1-sided.
I followed the online instructions (as recommended on the front page of the setup leaflet...
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Wendys777
Reviewed at:
hp.com
Posted Nov 3, 2025
I have still not been able to set up the printer properly
Wendys777 Customer Photo 1
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T Plowden
Posted Nov 3, 2025
HP 7600
I have had lots of issues having to install and reinstall about 8 times since I purchased this printer.
I keeps going offline and the only way to get it to print is to delete and reinstall.
My 8600 was great I never had an issue over the 15 years In use.
3up votes 3
0down votes 0
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Average
Posted Nov 3, 2025
HP 7602 printer
The printer is okay but does not duplex. I would like to return the printer for a better one.
0up votes 0
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Verified Buyer
Reviewed at:
hp.com
Posted Nov 3, 2025
great printer
very fast printer i love how fast it is
prints very clear and crisp
pictures come out great I Love it!!!!!!!
0up votes 0
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