Customer Reviews for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
Item # : 24527313
Model # : 28B98A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $329.99, Regular price was $469.99, You save 29%
30-min pickup
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1873 reviews
Summary of reviews
The HP Smart Tank 7602 Wireless All-in-One printer offers economical ink usage and professional print quality, making it suitable for small businesses and home offices. However, some users experience setup difficulties and connectivity issues, particularly with the fax function.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 24, 2026
Great Printer
This printer was easy to set up. We have not had any problems with connectivity or jams. The liquid ink as easy to install and we like seeing the levels - no guessing or running out at the last minute.
VS
Most helpful critical review
Posted Mar 8, 2026
Defective Printer Head
This is my second HP purchase for this model. During the setup process, the first time, the printer said there was a paper jam. Now this is the second time, and the printer head would not move to put. I'm requesting a 3rd. If that fails, I'm permanently moving to Epson printers.
I lost several Staples reward points trying to get this printer model to work. Fingers...
I lost several Staples reward points trying to get this printer model to work. Fingers...
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Julie
Verified Buyer
Posted Mar 26, 2026
new printer
I just purchased this printer weeks ago. And I have to buy ink already. That does not seem right. Usually, the ink lasts a lot longer than that.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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Happy Customer
Verified Buyer
Posted Mar 24, 2026
Great Printer
This printer was easy to set up. We have not had any problems with connectivity or jams. The liquid ink as easy to install and we like seeing the levels - no guessing or running out at the last minute.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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Verified Buyer
Reviewed at:
hp.com
Posted Mar 23, 2026
Superior design, ease of operation and extremely quiet.
Excellent printer. Quality, speed, quiet operation earn an A+. Out of the box the installation was amazing, I sat by and watched as everything seemed to be intuitive to the printer, automatic installation. Unique experience. Ink and cartridge installations went smoothly.
This review is for HP Smart Tank 7602 All-in-One, AI-enabled
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Bushy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Mar 23, 2026
Good Value Printer
This is a good value all in one printer that is easy to use.
This review is for HP Smart Tank 750 All-in-One Printer
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Jim
Verified Buyer
Posted Mar 22, 2026
Excellent Printer
Excellent product. Colors strong . Prints well.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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nana2four
Verified Buyer
Posted Mar 21, 2026
so far so good
We are hoping this purchase on a new printer eases some of the expense of the ink. Very pleased with model, and took us a little longer than we would have thought to hook everything up and figure it out, but worth the struggle.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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JN M
Verified Buyer
Reviewed at:
hp.com
Posted Mar 18, 2026
HP Tank all-in-one can't go wrong with this product.....
I wanted the HP tank for a number of reasons... the most was see how much ink I actually will use. I'm dedicated to HP products, user friendly, and great support when needed.... I used HP support to make my decision on the HP Smart Tank 7602 all-in-one.... the newer software on "Tanks" limit some of the convenience of the inkjet during top tray scanning.... just a learn...
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This review is for HP Smart Tank 7602 All-in-One, AI-enabled
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CCFN
Verified Buyer
Reviewed at:
store.hp.com
Posted Mar 17, 2026
Great printer
This is a great low-cost printer, perfect for our small office.
This review is for HP Smart Tank 7305 All-in-One Printer
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Marilyn
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 11, 2026
HP Smart Tank 7602 All-in-One Printer
So far all is good, had problems in the beginning but HP was a great help and we discovered that it was not set to print but to fax. Once I changed the setting it worked great. If the ink lasts for as long as they say I will be more than happy
This review is for HP Smart Tank 7602 All-in-One Printer
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Tim B
Posted Mar 8, 2026
It's ok
Bought for a printer that wasn't campitable with windows 11. It works. Controls are awkward. small screen on top of the top. cover won't stay up to lay down working copy. it was on sale. Wish I would have bought another machince.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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Raiphin
Posted Mar 8, 2026
Defective Printer Head
This is my second HP purchase for this model. During the setup process, the first time, the printer said there was a paper jam. Now this is the second time, and the printer head would not move to put. I'm requesting a 3rd. If that fails, I'm permanently moving to Epson printers.
I lost several Staples reward points trying to get this printer model to work. Fingers...
I lost several Staples reward points trying to get this printer model to work. Fingers...
Read full review
This review is for HP Smart Tank 7301 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B70A)
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The Owl
Verified Buyer
Reviewed at:
hp.com
Posted Mar 8, 2026
Great printer
I've had the printer about two weeks now and it's great. The tanks are easy to see and it's very simple to set up. No more waiting for cartridges to run out and only having an approximate idea of how long they have left.
This review is for HP Smart Tank 7606 Wireless All-in-One Colour Printer
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Jane P
Verified Buyer
Reviewed at:
hp.com
Posted Mar 5, 2026
V very good printer
After I finally managed to set up the printer ( it took me ages but that might be more a comment on my tech skills!) I am very pleased with it. It does what it should do.
This review is for HP Smart Tank 7005 Wireless All-in-One Colour Printer
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CeP
Verified Buyer
Posted Mar 4, 2026
Print Quality is Good - Scanner Feeder is Inferior
This product was purchased for home office use to replace an obsolete Samsung laser, all-in-one printer. The print quality is decent, but scanning with the feeder absolutely does not work unless it's just one piece of paper. More than 5 pages will jam or have to reboot. Scanning using glass is no problem, but who wants to scan 50 pages individually! The HP 7602 is co...
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This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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Verified Buyer
Reviewed at:
store.hp.com
Posted Mar 4, 2026
Great value with lower cost cartridges!
Great all in one Printer!
This review is for HP Smart Tank 7605 All-in-One
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Verified Buyer
Posted Mar 3, 2026
hp printer
I've owned/used hp printers for decades and this was the easiest to set up and use.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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Fat boy
Verified Buyer
Reviewed at:
hp.com
Posted Mar 2, 2026
Superb printer
This printer is a fantastic quality item easy to use easy to set up. Well worth the money and so quick.
This review is for HP Smart Tank 7606 Wireless All-in-One Colour Printer
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Jean
Reviewed at:
staples.ca
Posted Feb 26, 2026
Plus fonctionnelle après deux ans
J'ai acheté cette imprimante il y a deux ans. Je l'avais payé $569
Maintenant je dois acheter les têtes d'impression au coût de $134,99 pour continuer à imprimer
Je déconseille cette imprimante parce que les têtes d'impressions sont défectueuses.
Maintenant je dois acheter les têtes d'impression au coût de $134,99 pour continuer à imprimer
Je déconseille cette imprimante parce que les têtes d'impressions sont défectueuses.
This review is for HP - Imprimante Tout-en-un Smart Tank 7602
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Techno Pete
Verified Buyer
Reviewed at:
store.hp.com
Posted Feb 26, 2026
Just righh
Seemleas setup. Ink last forever and new slimline model is far better for our study.
This review is for HP Smart Tank 7005 All-in-One Printer
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Mac k
Posted Feb 26, 2026
So/So
Printer worked well for conserving ink. It was not a super fast printer but did a good job with regular paper, card stock, photo paper, etc. I have printed a lot of variety with it, It sets up and connect easily. Biggest down side is in doesnt print (2) sided very well. There is roller on the reverser spool that doesn't track right and leaves a crease in the paper.
This review is for HP Smart Tank 7602 Wireless Color All-in-One Cartridge Free Ink Tank Printer, 3 Years of Ink Included, AI Enabled (28B98A)
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