Customer Reviews for Brother P-touch Desktop Non-Thermal Label Maker, White (PT-D220)
Item # : 24528007
Model # : PTD220
- ORGANIZE & PERSONALIZE PRACTICALLY ANYTHING. The ideal organization partner for your home or home office with up to ~1/2” (12mm) labels.
- USES DURABLE GENUINE BROTHER TZE LABEL TAPES. Water-resistant, fade-resistant, and chemical-resistant - for indoor and outdoor use. Available in a variety of finishes and colors.
Price is $44.99
30-min pickup
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306 reviews
Most helpful positive review
Posted Feb 16, 2026
Excellent Product
Awesome product that surpassed my expectations! Easy to use as well.
VS
Most helpful critical review
Posted Feb 5, 2026
Lots of wasted label.
Printed area is small, with lots of wasted, unused space before and after print. Unable to easily change size or type of font without continuously having to test selection, using up the label.
Doc H
Reviewed at:
brother-usa.com
Posted Feb 16, 2026
Excellent Product
Awesome product that surpassed my expectations! Easy to use as well.
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Teresa
Verified Buyer
Posted Feb 11, 2026
Printer tape
I needed the tape to mark my Christmas decoration boxes. It’s the perfect size. I can now recognize what’s in each box.
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Roy F
Reviewed at:
brother-usa.com
Posted Feb 7, 2026
Above average unit, learning curve, practice
Printed labels are crisp and clear, instructions not clear, need the practice cartridge to figure features out, margin settings are not clear. Decent performance in general
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Anonymous
Reviewed at:
Staples Business
Posted Feb 5, 2026
Lots of wasted label.
Printed area is small, with lots of wasted, unused space before and after print. Unable to easily change size or type of font without continuously having to test selection, using up the label.
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Exec Assistant
Reviewed at:
brother-usa.com
Posted Jan 20, 2026
No AC adapter included-Buy AAA batteries or no go!
Would have loved to use this label maker upon arrival, but I figured it would come with its plug so no need to get the batteries as they are "suggested" not "required. Please either send us the adapter (what product doesn't come with one🤷) or say "batteries required". At least give a us hint that it won't be usable upon arrival or tell us "You will either need AAA batt...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that the Brother PTD220 does not include the adapter or the battery with the purchase. I sincerely apologize for any inconvenience this issue may have caused you.
We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you directly: https://www.brother-usa.com/support/PTD220
January 22, 2026
tonyM.
Posted Dec 26, 2025
SHOULD BE BACKLIT!
Just recieved this as a gift and it's going back! First it should be back lit. Or why have a shaded are whereyou type your text?!? Can barely see what your typing! Print out the label and large space at begining and end of text causing tape waste.
Lastly it comes with a power port to power unit but no power block forcing you to use batteries or buy the power adapter.
Lastly it comes with a power port to power unit but no power block forcing you to use batteries or buy the power adapter.
2up votes 2
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victoriaf975_2267
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 25, 2025
Perfect label maker for any project.
Perfect label maker for any project. Perfect size to take to the office or home. I like how quiet it is, and the different font and images choices. So far it has been great to label my kids supplies for school. I am also a fan of using the app to print over wifi.
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julyemtz_1124
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 1, 2025
Really great printer Bluetooth can be a bit confus
Battery life lasts a long time! I was able to type out anything I wanted with so many options to pick from with font orders, even emojis. Was able to put these sticker labels on anything that I had. They’re also very durable as I’ve had these on some of the things that get tossed around the house a lot and they’ve stuck on the only confusing part was getting the Bluetoo...
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L.R.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 28, 2025
Doesn’t work! Didn’t come with cord for wall outlet.
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Clarissa
Reviewed at:
brother-usa.com
Posted Oct 22, 2025
Terrible device - do not buy
The screen is so deem that you cannot read it. The instructions are complicated and hard to see
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/PTD220
October 24, 2025
beatrizc2_7750
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 16, 2025
Useful and easy to use label maker
This Brother Everyday label maker was so easy to set up and use to label my emergency kit. I love how big and bold the font is. The machine and label tape is very affordable. It stuck onto the plastic very well and did not budge to come off. I did install 3 AA batteries to make it work. The machine is durable and useful.
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SUSAN L.
Verified Buyer
Posted Oct 15, 2025
The service that is provided is excellent. The employees are courteous professional and very helpful. They are also friendly and patients who many questions to be answered. They are second to none.
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Bill
Reviewed at:
brother-usa.com
Posted Oct 11, 2025
Buyer beware.
Byer beware. Font size will not change. I have used all tutorials on the internet.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having font size issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that.
Please Reset your label printer and then try to Change the font size.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509120004/workspaceContext/workspace/processedPrint/Answer/85760
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509120004/workspaceContext/workspace/processedPrint/Answer/64967
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTD220
October 14, 2025
H.P.
Verified Buyer
Posted Sep 30, 2025
Excellent
Excellent
1up votes 1
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KELLI S.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 26, 2025
BROTHERS P TOUCH LABEL MAKER
Great It is the second one I have had the first one lasted 7 Years
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J.P.
Verified Buyer
Posted Sep 6, 2025
Works perfectly. Great price
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PHILIP W.
Verified Buyer
Posted Jul 27, 2025
Just what I expected/wanted
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JENNIFER E.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 17, 2025
Easy to use perfect for what I need.
Great label maker easy to swap out cartridges and super easy to use.
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LORRAINE S.
Verified Buyer
Posted Jul 17, 2025
Label maker
I thought this was a good purchase and recommend it to others. Reasonable price and works well.
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DEBBI S.
Verified Buyer
Posted Jul 12, 2025
Solid reliable easy to use.
The title pretty much says it all. It's not super fancy or high-tech but it gets the job done and works well.
1up votes 1
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