Customer Reviews for Brother P-touch Desktop Non-Thermal Label Maker, White (PT-D220)
Item # : 24528007
Model # : PTD220
- ORGANIZE & PERSONALIZE PRACTICALLY ANYTHING. The ideal organization partner for your home or home office with up to ~1/2” (12mm) labels.
- USES DURABLE GENUINE BROTHER TZE LABEL TAPES. Water-resistant, fade-resistant, and chemical-resistant - for indoor and outdoor use. Available in a variety of finishes and colors.
Price is $29.99, Regular price was $44.99, You save 33%
30-min pickup
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
295 reviews
Most helpful positive review
Posted Oct 16, 2025
Useful and easy to use label maker
This Brother Everyday label maker was so easy to set up and use to label my emergency kit. I love how big and bold the font is. The machine and label tape is very affordable. It stuck onto the plastic very well and did not budge to come off. I did install 3 AA batteries to make it work. The machine is durable and useful.
VS
Most helpful critical review
Posted Oct 28, 2025
Doesn’t work! Didn’t come with cord for wall outlet.
julyemtz_1124
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 1, 2025
Really great printer Bluetooth can be a bit confus
Battery life lasts a long time! I was able to type out anything I wanted with so many options to pick from with font orders, even emojis. Was able to put these sticker labels on anything that I had. They’re also very durable as I’ve had these on some of the things that get tossed around the house a lot and they’ve stuck on the only confusing part was getting the Bluetoo...
Read full review
0up votes 0
0down votes 0
Report
L.R.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 28, 2025
Doesn’t work! Didn’t come with cord for wall outlet.
0up votes 0
0down votes 0
Report
Clarissa
Reviewed at:
brother-usa.com
Posted Oct 22, 2025
Terrible device - do not buy
The screen is so deem that you cannot read it. The instructions are complicated and hard to see
0up votes 0
0down votes 0
Report
Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/PTD220
October 24, 2025
beatrizc2_7750
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 16, 2025
Useful and easy to use label maker
This Brother Everyday label maker was so easy to set up and use to label my emergency kit. I love how big and bold the font is. The machine and label tape is very affordable. It stuck onto the plastic very well and did not budge to come off. I did install 3 AA batteries to make it work. The machine is durable and useful.
0up votes 0
0down votes 0
Report
SUSAN L.
Verified Buyer
Posted Oct 15, 2025
The service that is provided is excellent. The employees are courteous professional and very helpful. They are also friendly and patients who many questions to be answered. They are second to none.
0up votes 0
0down votes 0
Report
Bill
Reviewed at:
brother-usa.com
Posted Oct 11, 2025
Buyer beware.
Byer beware. Font size will not change. I have used all tutorials on the internet.
0up votes 0
0down votes 0
Report
Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having font size issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that.
Please Reset your label printer and then try to Change the font size.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509120004/workspaceContext/workspace/processedPrint/Answer/85760
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509120004/workspaceContext/workspace/processedPrint/Answer/64967
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTD220
October 14, 2025
H.P.
Verified Buyer
Posted Sep 30, 2025
Excellent
Excellent
0up votes 0
0down votes 0
Report
KELLI S.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 26, 2025
BROTHERS P TOUCH LABEL MAKER
Great It is the second one I have had the first one lasted 7 Years
0up votes 0
0down votes 0
Report
J.P.
Verified Buyer
Posted Sep 6, 2025
Works perfectly. Great price
0up votes 0
0down votes 0
Report
PHILIP W.
Verified Buyer
Posted Jul 27, 2025
Just what I expected/wanted
0up votes 0
0down votes 0
Report
JENNIFER E.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 17, 2025
Easy to use perfect for what I need.
Great label maker easy to swap out cartridges and super easy to use.
0up votes 0
0down votes 0
Report
LORRAINE S.
Verified Buyer
Posted Jul 17, 2025
Label maker
I thought this was a good purchase and recommend it to others. Reasonable price and works well.
0up votes 0
0down votes 0
Report
DEBBI S.
Verified Buyer
Posted Jul 12, 2025
Solid reliable easy to use.
The title pretty much says it all. It's not super fancy or high-tech but it gets the job done and works well.
0up votes 0
0down votes 0
Report
KAREN E.
Verified Buyer
Posted May 2, 2025
too complicated
buttons are not intuitive and not easy as previous models.
0up votes 0
0down votes 0
Report
T.H.
Verified Buyer
Posted May 1, 2025
Love
I like the ease of using it. I’m in my 80s and I find that some things are hard to push buttons and stuff.
0up votes 0
0down votes 0
Report
JOSEPH M.
Verified Buyer
Posted Apr 17, 2025
Do Not Buy This Product
Worked well on its first use. Ran out of tape. When I replaced the tape and tried to print new labels it would tell me "Battery Empty." When I replaced the batteries I would try to print again and would get the same "Battery Empty" message. I will never purchase another Brother device again.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Brother Label Maker. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
April 21, 2025
SIMON S.
Verified Buyer
Posted Apr 12, 2025
Dim display
I returned the item as the display was so dim it was very difficult to read. Not what it show on the box photo.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Simon thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
April 14, 2025
NEW LIFE C.
Verified Buyer
Posted Apr 6, 2025
Perfect!
It was easy to set it up it works very well and meets all our needs!
0up votes 0
0down votes 0
Report
Central A.
Reviewed at:
Staples Business
Posted Mar 27, 2025
Does not come with an adapter.
No adapter plug included with this product. I don't know what they were thinking. So have some batteries ready if you want to use it right away. This makes no sense.
0up votes 0
0down votes 0
Report
Steve
Reviewed at:
brother-usa.com
Posted Mar 26, 2025
PT-D220
Needs backlight display option. Hard to see sometimes.
0up votes 0
0down votes 0
Report
Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having backlight display option issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you.
Please be advised, you would be able to Adjust the contrast settin on the display. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32505300003/workspaceContext/workspace/processedPrint/Answer/102792
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTD220
July 10, 2025