Customer Reviews for bentgo Pop Bento Box, 4-Compartment, Spring Green/Blue (BGOPOP-SG)

Hi AlixK, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Pop Lunch Box warping. Please note that while the tray is dishwasher safe on the top rack, hand washing the outer shell is highly recommended to improve the integrity of the silicone and the latches, and extending the life of your product. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support

Hi Dani v, Thank you for sharing your experience with the Bentgo Pop Lunch Box. We’re sorry to hear about the issue with your lid. For best care, the reusable tray is safe for the top rack of the dishwasher and the microwave, but we recommend hand washing the outer shell and lid to help preserve their shape and performance. Please reach out to us at [email protected] or 714-668-0300 so our team can help troubleshoot and explore a solution for you. Thank you, Jessica Bentgo Customer Support

Hello, We’re so sorry to hear about your experience with the Bentgo Pop Lunch Box and the delay in receiving your order. We also understand how frustrating it must be that the lunch boxes don’t fit in the bags you purchased, especially since you ordered them together. That’s certainly not the experience we want for our customers. Please reach out to us at [email protected] or 714-668-0300 so we can review your order details and help find a better fit for your needs. Thank you, Jessica Bentgo Customer Support

Hi Jackie, Thank you for contacting us—we fully understand your concern. Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Pop Lunch Box stays mold-free, our customer service team will be happy to address this further. This lunchbox is backed by Bentgo's industry leading 2-year warranty. Please reach out to us at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Camille, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Pop Lunch Box not closing correctly. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hello Renee, Thank you for sharing your feedback with us. We're sorry to hear about the challenges you're experiencing with your Bentgo Pop Lunch Box. We strive to provide products that meet your expectations, and we'd love the opportunity to make this right. All our products are backed by a warranty, and we'd like to explore options to assist you. Please reach out to us at your earliest convenience by calling us at (714) 668-0300 or emailing us at [email protected]. We're here to help and look forward to resolving this for you. Thank you for giving us the chance to improve your experience! Jessica Bentgo Support

Hi Deanna, Thank you for being a loyal Bentgo customer over the years—we truly appreciate your continued support. We're very sorry to hear that the Bentgo Pop Lunch Box didn't meet your expectations, especially when it comes to fitting into your son's lunch bag. We understand how important convenience and compatibility are when packing lunches, and we regret any frustration this has caused. To help guide you in choosing the best option, we list the dimensions of our boxes on the product pages, which can assist in selecting the right size for your needs. If you'd like any further assistance with finding the perfect fit or have more questions, please don’t hesitate to reach out to us at (657)275-3738 or [email protected] Thank you again for your input, and I hope we can help you find a lunch box that better suits your needs. Thank you, Jessica Bentgo Support

Hi Amy, Thank you for sharing your feedback. We're sorry to hear about the sizing issue with your Bentgo Pop Lunch Box and understand how frustrating this can be. We appreciate your suggestion about providing clearer compatibility information and will review how we can improve. Please contact us at (714) 668-0300 or email us at [email protected] so we can assist you directly and find a solution that works for you. We're here to help! Thank you, Jessica Bentgo Support

Hi Chelsea, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Pop Lunch Box cracking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Ariela, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Pop Lunch Box leaking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Stephanie, Thank you for purchasing our Bentgo Pop Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 [email protected]