Customer Reviews for bentgo Kids Shark Plastic Water Bottle, 15 oz. (BGKDCP1-SHK)

Hi Shannon, Thank you for taking the time to share your feedback about the design of our Bentgo Kids Stainless Steel Insulated Water Bottle. We are sorry to hear you're not satisfied with the assembly aspect of it after washing it. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or [email protected]. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Customer Support

Hi Momofone, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Water Bottle leaking. This water bottle is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support

Hi Patti, Thank you for sharing your feedback. We’re so sorry to hear about the difficulty your granddaughter is having with her water bottle. We know how important it is for little ones to stay hydrated without frustration, and we want to help make the experience easier. The bottle is designed with a leak-proof lid and a safe-sip spout featuring a bite valve with a slow-flow opening. This ensures water flows gently and safely, while the fold-down straw keeps the spout clean when not in use. If your child is having some difficulty with the straw, here are a few tips that may help: - Make sure the straw and all components are securely attached and free from blockages. - Clean the straw and bite valve thoroughly with warm, soapy water to remove any residue. - When biting down on the straw, remind your child that it may take a little pressure to release the liquid. Most kids adjust quickly with a little practice, but if the issue continues, please reach out to us at (657)275-3738 or by email at [email protected], and our team will work with you to resolve this. Thank you again for your feedback, Patti. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Hi Mari, Thank you for your feedback on the Bentgo Kids Water Bottle. We’re so sorry to hear about the leaking and the trouble it caused with your grandson’s backpack. We’d love the chance to help troubleshoot or provide a solution under warranty if needed. Please reach out to us at [email protected] or 714-668-0300, and our team will be happy to assist you. Thank you, Jessica Bentgo Customer Support

Hi Maggie, Thank you for your feedback on the Bentgo Kids Water Bottle. We’re so sorry to hear about the leaking and the trouble it caused with your son’s backpack. We’d love the chance to help troubleshoot or provide a solution under warranty if needed. Please reach out to us at [email protected] or 714-668-0300, and our team will be happy to assist you. Thank you, Jessica Bentgo Customer Support

Hi Traci306, We’re so sorry to hear about the leaking issues you experienced with the Bentgo Kids Stainless Steel Insulated Water Bottle and how it affected your daughter’s school and soccer gear. We know how disappointing that must have been, especially since she was so excited to use them. We’d love the chance to make this right for you. Please reach out to us at [email protected] or 714-668-0300, and our team will help with a solution that works best for you. Thank you, Jessica Bentgo Customer Support

Hi Nlc2025, We’re sorry to hear about your experience with the Bentgo Kids Stainless Steel Insulated Water Bottle. We understand how frustrating that can be, especially for kids! The bottles feature an anti-choke spout designed for safety, but sometimes it can take a little extra suction initially. Please reach out to us at [email protected] or 714-668-0300—we’re happy to help troubleshoot or find a solution that works better for your family. Thank you, Jessica Bentgo Customer Support

Hi Graziella, We’re so sorry to hear about your daughter’s experience with the Bentgo Kids Water Bottle—especially on such a big day like her first day of Kindergarten. We know how disappointing that must have been for both of you, and we appreciate you letting us know. The bottle is designed to be leak-resistant, so it shouldn’t be spilling as you described. Sometimes small adjustments with the straw or lid alignment can make a difference, and we’d love to help troubleshoot with you directly to get this resolved. Please reach out to us at [email protected] or 714-668-0300 so our team can assist further. We’re here to help make this right. Thank you, Jessica Bentgo Customer Support

Hi Mica, We’re sorry to hear about the trouble you’ve had with your Bentgo Kids Water Bottle. The design features an anti-choke bite valve with a slow-flow opening, so water comes out gently as your little ones sip. We understand this can feel different from other bottles, and we’d love to help troubleshoot and see if we can find a solution that works better for your child. Please reach out to us at [email protected] or 714-668-0300 so we can assist further. Thank you, Jessica Bentgo Customer Support

Hi Jenn, Thank you for your feedback on the Bentgo Kids Prints Water Bottle ! We're so glad to hear you're enjoying the durability of the water bottle—that’s exactly what we aim for. We're sorry to hear you're having trouble with the mouthpiece, and we’d love the opportunity to help troubleshoot that with you. Please reach out to us at (714) 668-0300 or [email protected] so we can walk you through the proper steps and make sure everything is working as it should. We're here to help! Thank you, Jessica Bentgo Customer Support

Hi Mom of two, Thank you for your feedback, and we're so sorry to hear about the leaking issues you've experienced with your Bentgo Kids Prints Water Bottle. We know how frustrating that can be—especially when it impacts your child’s belongings and daily routine. We’d really appreciate the opportunity to troubleshoot and learn more about what’s happening so we can help find a solution. Please reach out to us at (714) 668-0300 or [email protected]. Our team is here to assist and ensure you have a better experience with Bentgo. Thank you, Jessica Bentgo Customer Support

Hi Beelayla, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the spout of your Bentgo Kids Water Bottle not staying closed. To help with this, here’s a quick tip on how to properly close the straw for a leak-proof seal: How to Put Away the Straw – Use the tab to completely push the flip-up straw all the way down until it lies flat against the lid. This covers the silicone valve, helps prevent leaks, and keeps the straw clean when not in use. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support