Customer Reviews for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
Item # : 24542419
Model # : 9472538
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $99.99, Regular price was $179.99, You save 44%
30-min pickup
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Over 30
602 reviews
Most helpful positive review
Posted Jan 9, 2026
Epson Printer
Great printer for my needs.
Great price
Great price
VS
Most helpful critical review
Posted Jan 22, 2026
Ink issue
I purchased ink on Tuesday printed 10 standard pages and now it tells me my brand new black ink cartridge is empty. How does that happen????
This is the feeling of getting ripped off
This is the feeling of getting ripped off
MLang
Reviewed at:
epson.com
Posted Jan 22, 2026
Ink issue
I purchased ink on Tuesday printed 10 standard pages and now it tells me my brand new black ink cartridge is empty. How does that happen????
This is the feeling of getting ripped off
This is the feeling of getting ripped off
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi MLang, we are sorry you are disappointed with your Epson printer. Your WF-2930 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
Joseph, January 23, 2026
Failed for Deek
Reviewed at:
epson.com
Posted Jan 19, 2026
Junk
I have had this WF-2930 printer for a short time and I am through with it. It has limited functions and will immediately make you wish you had bought a better printer. It sucks the ink cartridges dry in no time and immediately you will pay more for the ink than you did on the printer. Do Not Buy...It is total garbage. It is sold to sucker you in.... then make you spend ...
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This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi Failed for Deek, we are sorry you are disappointed with your Epson printer. Your WF-2930 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
Joseph, January 20, 2026
teevee
Reviewed at:
epson.com
Posted Jan 14, 2026
Too expensive for ink
I have had this printer for over 2 years, and find the print quality is not that good. Not recommended for pictures at all. The document feeder no longer works. It is slow connecting at times to the computer. Have to reconnect to wireless. Ink Cartridges have to be replaced way too often. Cost of ink in 2025 alone was $500.00. Should have bought more expensive ...
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This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi teevee, we are sorry to hear you are having issues with your Epson printer. Your WF-2960 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, January 20, 2026
L T
Verified Buyer
Posted Jan 9, 2026
Epson Printer
Great printer for my needs.
Great price
Great price
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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TimothyKing
Posted Dec 28, 2025
NOT GOOD EPSON
I only bought this new Epson printer but i was
informed Epson discontinued the Ink program
so it been or had been returned to Staples on
12/27 and gone back to HP
informed Epson discontinued the Ink program
so it been or had been returned to Staples on
12/27 and gone back to HP
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Tyler
Posted Dec 19, 2025
peace of junk Epson needs improve
This review is for Epson WorkForce WF-2930 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472537)
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Dw2002
Reviewed at:
epson.com
Posted Dec 17, 2025
NEED COLOR TO PRINT BLACK AND WHITE?!?
I cannot print black and white without full color cartridges?!? I didn't know I needed yellow to print a black and white paper.... Guess I will be waiting another week before I can print what I need. Very unhappy!
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi Dw2002, Epson printers contain a permanent print head that must be charged with all colors to work. Even when you are printing only black text, a small amount of color ink is used to keep air bubbles from entering. Air bubbles can damage the print head. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, December 19, 2025
tktk
Reviewed at:
epson.com
Posted Dec 11, 2025
Terrible
This machine has wasted hours of my time. Setup was a pain. I still can't seem to operate it from my computer. After about 4 or 5 cleaning cycles, it is still not printing properly AND it is already showing low ink. The cartridges are so light, they seem empty- I can't imagine there is more than a teaspoon of ink in them. I am returning this asap. The pathetic amount th...
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This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi tktk, we are sorry to hear you are having issues with your Epson printer. Your WF-2930 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, December 12, 2025
The old boy
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 10, 2025
epson workforce
Got off to a rough start, however staples did a good job of helping out ( The first unit would not initilize , claimed out of ink) The replacement followed the start up book effortlessly. I've printed several doc's now and appreciate the wifi stand alone functionality ( ios and windows devices) . This is probably my 7th or 8th printer , works as it should , good value ,...
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This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Vaughan
Reviewed at:
epson.com
Posted Dec 5, 2025
Not Happy
Only have this printer a few months and notice that the ink is constantly drying up and have to change cartridges. Also, every document i print has missing lines or streaks that there is no ink. Really disappointed in this product.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi Vaughan, please visit www.epson.com/support/wf2960 for useful product information on optimizing print settings and improving print quality. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Joseph, December 12, 2025
RHendon
Posted Dec 3, 2025
Epson WorkForce WF-2930
The printer couldn't even print initial test pages without them jamming. Don't waste your time even setting it up.
This review is for Epson WorkForce WF-2930 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472537)
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user
Verified Buyer
Posted Nov 27, 2025
good work(horse)
it does what it is supposed to do and this in a nice way, no problems till now, printing, copying and scanning all works nicely and satisfactorily
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Posted Nov 5, 2025
Poor customer service and warranty backup
Printer had defect within the warranty period. Epson asked for Photos. I sent photos never heard from them again.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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GEORGE D.
Verified Buyer
Posted Oct 17, 2025
small and compact for home use easy set-up quiet operation excellent print quality and great value.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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ISTVAN B.
Verified Buyer
Posted Oct 16, 2025
Finaly
Thank you for great assistance advice in selecting a printer that suits my needs.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Reviewed at:
epson.com
Posted Oct 14, 2025
You'll pay 10x in ink for the $20 you save on this garbage
Easily the worst printer I've owned in the last 20 years. In addition to constant firmware issues and random resets, you'll need to replace your ink cartridges about every 3-5 documents. It's completely unusable if you're doing anything more than printing a couple one-page documents per month.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hello Epson Customer, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-2930 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Joseph, October 15, 2025
J.J.
Verified Buyer
Posted Oct 7, 2025
See above. These guys are great.
Excellent service and very comparable personnel.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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DEBBIE M.
Verified Buyer
Posted Oct 2, 2025
Poor
This printer is slow and uses too much ink!
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi DEBBIE M. we are sorry to hear you are having issues with your Epson printer. Your WF-2960 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Jacob – The Epson Team.
Jacob Reeb, October 13, 2025
D.S.
Verified Buyer
Posted Sep 30, 2025
Some problems.
It seems to perform well but looks and feels flimsy. The printer was delivered to the wrong address and I had to retrieve it. It was left in the open on the sidewalk visible from the street and could easily have been stolen.
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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Response from Staples :
Hi DENISON S we are sorry to hear you are having issues with your Epson printer. Your WF-2960 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Jacob – The Epson Team.
Jacob Reeb, October 13, 2025
L.F.
Verified Buyer
Posted Sep 29, 2025
Staples customer experience
Excellent quality! Zach provides outstanding service!
This review is for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
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