Customer Reviews for Epson WorkForce WF-2960 Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (9472538)
Item # : 24542419
Model # : 9472538
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $89.99, Regular price was $159.99, You save 43%
1-hr pickup
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Over 30
477 reviews
Most helpful positive review
Posted Nov 22, 2023
Great Printer with multiple features
WF-2930 printer is really great works really well.
Print & Scan works with ease.
Set-up guide and installation instructions are simple.
It supports remote printing which is fantastic.
Print & Scan works with ease.
Set-up guide and installation instructions are simple.
It supports remote printing which is fantastic.
VS
Most helpful critical review
Posted Nov 11, 2023
Stupid INK PROGRAM is impossible
I signed up for the automatic ink replacement. When I suddenly needed more ink I bought a cartridge at the store BUT THE MACHINE WON’T LET YOU USE ANYTHING BESIDES THE OVERPRICED REPLACEMENTS THEY SEND YOU.
They even made it almost impossible to get out of the pre-order program. I can’t use the printer until the Program ENDS!
Absolutely ridiculous marketing and bad bus...
They even made it almost impossible to get out of the pre-order program. I can’t use the printer until the Program ENDS!
Absolutely ridiculous marketing and bad bus...
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Staples Customer
Verified Buyer
Posted Jul 3, 2025
Compact quality
Print quality is excellent, paper handling flawless, compact and easy to maintain.
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DIANE G.
Verified Buyer
Posted Jun 23, 2025
printer
A bit more complicated than the older model but works fine
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Staples Customer
Verified Buyer
Posted Jun 21, 2025
Why did I wait until the old printer died to but this one?
Love my new printer although it has more features (scan, fax) than I need which make it bigger.
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Staples Customer
Verified Buyer
Posted Jun 16, 2025
I haven’t used it very much yet.
I can’t give a review because I haven’t used it yet.
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Staples Customer
Verified Buyer
Posted Jun 15, 2025
Fair
The copier is very slow and holds a minimum of paper.
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Response from Staples :
Dear SHERI k., we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-2960 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob Reeb, June 24, 2025
LOU D.
Verified Buyer
Posted Jun 5, 2025
Middle of the road machine.
Well packed and the written instructions for set up were excellent. The problem was the printer not recognizing my internet connection. After calling Verizon for help, the customer care person suggested I turn off my VPN (Virtual Personal Network) and my new Epson saw my internet. The print quality is OK but I've seen much better in HP products, It was on sale at Sta...
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Staples Customer
Verified Buyer
Posted Jun 5, 2025
Great printer
This is the second Workforce printer that I’ve owned. I love my printer, quick fast, easy to use.
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Staples Customer
Verified Buyer
Posted Jun 3, 2025
A good replacement
I found this printer to be a good replacement for the HP that I had.
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Staples Customer
Verified Buyer
Posted Jun 2, 2025
Great Printer by Epson
Awesome wireless printer with up to date technology!!
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Staples Customer
Verified Buyer
Posted May 30, 2025
Great home office, computer!
I’ve had Epson printers for many years, and I keep coming back to then. I’m amazed at how fast this printer is. It’s been a while since I needed a new one. The print cartridges make it so easy to maintain. And the Staples program for recycling them and earning Rewards is wonderful.
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CHRISTINA B.
Verified Buyer
Posted May 18, 2025
It broke in a year...and ink is expensive!
I guess I got what I paid for. Should last longer than a year, and the darn ink is expensive.
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Response from Staples :
Hi Christina B., thank you for taking the time to write a review of your Epson printer. We appreciate your business, and value your feedback. Your WF-2960 includes free technical support for the life of your product, so if you ever need assistance, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Joseph, May 30, 2025
Staples Customer
Verified Buyer
Posted May 14, 2025
Discouraged!!!
I returned it! Not user friendly for an 85 yr old widow! Small screen, q code and app don’t work for me!!
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Response from Staples :
Hi, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
Staples C., May 15, 2025
Staples Customer
Verified Buyer
Posted May 11, 2025
Not for us
We could not get the printer to connect with our laptop or phone. After spending a couple of hours on the phone with Epson tech support, we were advised by them on the first call to check with our internet provider. After a 2 hour visit from the provider, it still wouldn’t connect even though the printer showed it was connected to the internet with “excellent “ signal s...
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Response from Staples :
Dear COLLEEN B., we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-2960 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Jacob Reeb, May 28, 2025
NJP_
Reviewed at:
Epson
Posted May 10, 2025
Like the WF-2960
I have the WF 2960 and after a first setup attempt I thought I would hate it, it was giving me setup trouble. I decided delete all related files and start over from the beginning but not skip a single setup step and decided to act as if I know zero (which is not true). On the second attempt, skipping no steps including registration everything worked great. The printer i...
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NANCY W.
Verified Buyer
Posted May 5, 2025
Good printer
Great printer for price. Compact. Just right for the space I have to set it on.
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Staples Customer
Verified Buyer
Posted May 1, 2025
Epson workhorse
So far the printeris okay
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LINDA E.
Verified Buyer
Posted Apr 24, 2025
Setting up new printer
It was so easy to set up the printer and link it to my IMac. The colors came out clean.
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STEPHEN B.
Verified Buyer
Posted Apr 24, 2025
great printer
the printer is easy to setup and use. very quiet, prints fast and has both side print ability.
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BONNIE H.
Verified Buyer
Posted Apr 7, 2025
Great value for the money spent. Fairly easy to set up. Excellent customer service at the store. The assistant manager helped us.
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MICHELE G.
Verified Buyer
Posted Apr 7, 2025
It's much noisier than my previous Epson. I'm also having difficulty getting it to communicate with my computer.
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Response from Staples :
Hello Michele G., we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Wf-2960 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, April 25, 2025