Customer Reviews for JLab GO Air Sport Wireless Earbuds, Bluetooth, Graphite (EBGAIRSPRTRBLK124)
Item # : 24552381
Model # : EBGAIRSPRTRBLK
- Comfortable-wearing pair of earbuds for all-day use
- Completely wireless, so you'll enjoy freedom of movement
Price is $29.99
30-min pickup
See alternate delivery items
1575 reviews
Most helpful positive review
Posted Jan 8, 2026
Great item
I had an issue with device and JLAB promptly solved it through its guarantee program. Item quality is very good and JLAB customer engagement serious and efficient, I'll keep tied to the brand articles for future purchases.
VS
Most helpful critical review
Posted Oct 19, 2025
These are not pairing with the phone- decorative art objects only
So far the earbuds do not work at all. I cannot get them to pair with my phone. It could be user error I will follow up but it looks like they will be returned within the week.
Nihit S
Reviewed at:
jlabaudio.com
Posted Jan 29, 2026
High quality sound, ear hooks easily damaged.
The sound is really good on these earbuds, however the hooks slightly bent and the buds had trouble charging. I'm really pleased with JLab support as they spoke to me and sent me a new pair of earbuds, and the new version too instead of these ones.
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Emma F
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 25, 2026
Needs case to reconnect
Earbuds shut themselves off after 2 to 3 minutes and they cannot be reconnected unless you put them back in the case. This is incredibly annoying if you are in any situation where you have to turn the earbuds off for a few minutes in order to hold a conversation or be safe. It makes them functionally unusable.
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Emma2
Reviewed at:
staples.ca
Posted Jan 16, 2026
They power off and need the case to turn back on.
Sound quality is okay. They power off if they are not actively used by or connected with a device after 3 minutes. You absolutely need the case to reconnect them to the device. It means that if you go someplace and don't have them constantly connected to your device, you will have to reconnect them via the case. I found this out while traveling - the case was back a...
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Ricardo M
Reviewed at:
jlabaudio.com
Posted Jan 8, 2026
Great item
I had an issue with device and JLAB promptly solved it through its guarantee program. Item quality is very good and JLAB customer engagement serious and efficient, I'll keep tied to the brand articles for future purchases.
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Martine
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 18, 2025
Bons écouteurs à bon prix
Bons écouteurs nécessite les 2 mains pour le installer
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Frank P
Reviewed at:
jlabaudio.com
Posted Dec 2, 2025
good service
My previous jlab go air sport didn't work anymore. So I reached out to support and directly send me a new one. Thanks!
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Sachin S
Reviewed at:
jlabaudio.com
Posted Nov 25, 2025
INCREDIABLE
I LIKE THIS PRODUCTS SMOOTH AND EASY WEAR AND NOISE QUALITY BETER THAN OTHER PRODUCTS
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M.L.
Verified Buyer
Posted Oct 19, 2025
These are not pairing with the phone- decorative art objects only
So far the earbuds do not work at all. I cannot get them to pair with my phone. It could be user error I will follow up but it looks like they will be returned within the week.
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Response from Staples :
Hi Matthew I'm sorry to hear that you're product is not working and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Staples Care, October 21, 2025
Emanuele B
Reviewed at:
jlabaudio.com
Posted Oct 1, 2025
Greenwashing
In order to have my earbuds fixed after one of them stopped working, I had to send JLAB a video of me submerging my earbuds and the case in a glass of water to show proof of disposal. Getting this request from a company that claims to take sustainability and recycling seriously, really felt like greenwashing.
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Hector C.
Reviewed at:
staples.ca
Posted Sep 9, 2025
Cheap Quality
Cheap build quality. Sound is ok but the bass is very low. Not worth $50.
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JOHN W.
Verified Buyer
Posted Sep 1, 2025
No base can't even hear songs
I specifically requested a staple's service representative to assist because was away from my home and wanted a base sound headphones while small in size. He said this will fulfill that requirement. Bull shit. I'm hating these tiny useless things.
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Janet
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 20, 2025
Well worth the money.
Good fit. Comfortable. Sound s solid for the money.
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Hermie
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 18, 2025
JLab Go Air review
Great sounds, fits well to my ear
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Squalito
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 10, 2025
Needs fulfilled
Light and convenient earbuds. The sound is good, and the price too.
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Moa.one
Reviewed at:
jlabaudio.com
Posted May 6, 2025
Top quality
Gift from usa to irland...
Top rated all around...
Top rated all around...
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Gosport+
Reviewed at:
jlabaudio.com
Posted May 2, 2025
El gancho para colgarlo de la oreja es un poco grueso y con las gafas aveces incomoda
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Bonne
Reviewed at:
jlabaudio.com
Posted Apr 29, 2025
Really good sound and great fit
I got these as a gift 3 weeks ago - and I'm really happy with them. They fit great in the ear and the sound is super good. The microphone works perfectly - sound comes through clearly. The only "complaint" is that they are extremely sensitive on the touch part and change without you really wanting it.
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james99
Reviewed at:
jlabaudio.com
Posted Apr 20, 2025
i cant even say anything bad, these j buds are so amazing
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M.M.
Verified Buyer
Posted Apr 16, 2025
Jlab Bluetooth
Very light on the ear easy to pair. I like how it says how much battery is available for use. I would recommend as the cost is great.
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WAYNE O.
Verified Buyer
Posted Apr 16, 2025
Good although it is rubbing on my right ear and becomes quite uncomfortable.
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Response from Staples :
Hi Wayne thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
April 18, 2025