Customer Reviews for OtterBox Defender Pro 10.9" Case for iPad 10th Gen, Baja Beach (77-90083)
Item # : 24552621
Model # : 77-90083
- Lightweight durable case protects your tablet from scratches, drops, or other types of damage
- Compatible with iPad (10th Gen) 10.9" tablets
Price is $80.96
128 reviews
Most helpful positive review
Posted Aug 9, 2025
Better than the last one
Works just like the last one with minor improvements
VS
Most helpful critical review
Posted Mar 14, 2024
Otterbox sucks now.
Otterbox is no longer good. Case is cheap feeling. The stand is flimsy and enraging to use. It's just bad all the way around. I miss the old cases that had a built in screen protector. I'm done buying Otterboxes. And now the return/refund process is taking like a month to be processed. What a joke this company has become.
TJ NorCal
Reviewed at:
otterbox.com
Posted Aug 9, 2025
Better than the last one
Works just like the last one with minor improvements
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Sam Lee
Reviewed at:
otterbox.com
Posted Feb 20, 2025
Very disappointed!
I use my iPad on the job site to take progress pictures. I carry it with a lanyard, and you have to take it out of the case , off the lanyard to take photos. There is no camera port on the hard case..
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Response from Staples :
Hello! The case has lanyard capabilities, but it is necessary to remove the shield stand portion of the case when taking photos. Please reach out to our CS Team by phone or via chat with any questions or issues we can help troubleshoot!
, February 24, 2025
Mary
Reviewed at:
otterbox.com
Posted Jan 19, 2025
OtterBox iPad case
I love OtterBox products, it protects my phone & iPad! Great quality. When you take the case off your products look like brand new
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Wayde
Reviewed at:
otterbox.com
Posted Jan 3, 2025
Excellent
Excellent as always from otterbox products - the kickstand is perfect
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Jenn
Reviewed at:
otterbox.com
Posted Apr 2, 2024
Otterbox Defender Series
Great case. Struggled with stand, felt like it would break when trying to put it back in to store.
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Nonya
Reviewed at:
otterbox.com
Posted Mar 21, 2024
Great case but…
Great case but stand is an entire struggle to use. Gets stuck on the back plastic. I don’t really use it because it gets stuck.
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KeithG
Reviewed at:
otterbox.com
Posted Mar 14, 2024
Otterbox sucks now.
Otterbox is no longer good. Case is cheap feeling. The stand is flimsy and enraging to use. It's just bad all the way around. I miss the old cases that had a built in screen protector. I'm done buying Otterboxes. And now the return/refund process is taking like a month to be processed. What a joke this company has become.
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Response from Staples :
Hello, Keith! We are so sorry to hear that the case was not to your liking and you needed to make a return. If we can provide an update on your return, please reach out to our Customer Service Team via phone or chat and we would be more than happy to help!
, March 15, 2024
Marty S
Reviewed at:
otterbox.com
Posted Feb 6, 2024
Disappointed
I was disappointed in the case. It is heavier than I expected and the back covers the camera lens. I expected better from Otterbox.
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Rl12345
Reviewed at:
otterbox.com
Posted Feb 4, 2024
Bad design
No, the stand on this Otterbox is almost Impossible to use. You missed the mark in trying to make it so you didn’t have to remove the back to stand it up. It’s so hard to manipulate the stand, it’s still easier to take the back off. Next time I buy a new iPad, I’ll looked for an alternative
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Response from Staples :
Hello! We are so sorry to hear you are experiencing an issue with the shield stand portion of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
, February 5, 2024
Mike
Reviewed at:
otterbox.com
Posted Jan 26, 2024
Ultimate protection
Otterbox is the best. At 70mph my wifes phone fell off the top of the car and hit the pavement. No damage to the phone or the case.
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Benny
Reviewed at:
otterbox.com
Posted Dec 31, 2023
Disappointed
Been using otter box for many years for myself and wife’s phones and IPad. Recently bought her a new iPhone 15 and 10 gen IPad. Of course I ordered otter boxes for both and was really disappointed in the change in the products. No more screen protector. Now sold separately.
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Response from Staples :
Hi Benny! Hello! We apologize for any confusion. The Defender Series Pro case for the iPad 10th gen is screenless by design to allow it to pair perfectly with any of our screen protection options for the device. However, we also offer the Defender Series Case that comes with a built in screen protector. If our Customer Service Team may assist with any questions, please give us call at 1-855-688-7269 and we are happy to help.
, January 11, 2024
D Klemmer
Reviewed at:
otterbox.com
Posted Dec 10, 2023
Front cover
The case does not have a front cover to protect the skin when not in use.
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Response from Staples :
Hello! We apologize for any confusion. The Defender Pro Series case for the iPad 10th generation is screenless by design to allow it to pair perfectly with any of our screen protection options for the device. If our Customer Service Team may assist with any questions, please give us call at 1-855-688-7269 and we are happy to help.
, December 11, 2023
Graham Arpen
Reviewed at:
otterbox.com
Posted Nov 4, 2023
Stand broke
Fold out stand is very stubborn. It broke in days. I expected better from otterbox. Especially for the money I paid.
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Response from Staples :
Hello Graham! We are so sorry to hear you experienced an issue, followed by a break of the shield stand portion of your Defender Pro Series case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation.
, November 6, 2023
Roberta
Reviewed at:
otterbox.com
Posted Sep 19, 2023
No camera hole!
I have always put otter box cases on my devices, I have to say very disappointed in this case. It it is not well made at all. The stand is cheaply made, it love the way the order stands are for the other otter box’s. You can not reverse the camera, because it does not have a hole for it.
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Response from Staples :
Hello! We apologize that this specific case and shield stand are making it difficult to use the device in the way that you had intended. If you are experiencing an issue with the shield stand, we have an amazing warranty and we would be more than happy to help with this issue. Please give our Customer Service Team a call at P1-855-688-7269 and we are happy to help!
, September 19, 2023
Deer
Reviewed at:
otterbox.com
Posted Aug 11, 2023
Best Case Ever
This is the best iPad case I’ve ever owned and I’ve been buying iPads for quite a few years now. I should’ve purchased otter box cases from the beginning. It’s so sturdy I don’t hesitate to allow my grandkids to use iPad . I definitely recommend it
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Alia
Reviewed at:
otterbox.com
Posted Aug 9, 2023
It keep my iPad protected
It was good but a few days after my brother step on it while the back to stand the iPad the little thing came out and I can’t put it in I tried but it like it’s to small idk if I should press it I’m scared it gonna break
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Katharine
Reviewed at:
otterbox.com
Posted Jul 31, 2023
Misleading Installation Video - No Screen Cover
I specifically watched the instal video to make sure this came with a screen cover. I stupidly didn’t look at the reviews because I’ve always bought OtterBox cases for my phones and iPads and didn’t expect the website to be deliberately misleading. And now I see from the review responses that I should just shell out another x dollars to buy a screen protector on top of ...
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Response from Staples :
Hello! We apologize for any confusion. For iPad devices, the Defender Series case has built in screen protection and the Defender Pro Series case does not have built in screen protection. If you prefer built in screen protection for your device instead of a separate screen protector, the Defender Series case may be a great option for you!
, July 31, 2023
Staples Customer
Reviewed at:
otterbox.com
Posted Jul 10, 2023
Sturdy but no front cover
seems like a god case but doesnt have cover over camera or front screen so if its going to be put to work outside, get a different case.
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Response from Staples :
Hey there! While we are glad to hear that you are mostly enjoying our Defender Series Pro case for your iPad, we are sorry to hear about the screen confusion. Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series cases were redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of the Alpha Glass/Amplify/Alpha Flex provides your phone with premium protection and outperforms our previous Defender Series designs.
If you have any questions, or if you need some help picking out the perfect screen protector to fit your needs, give us a ring at 1-855-688-7269 and we would be happy to help.
Cheers,
OtterBox Customer Support
OtterBox, July 11, 2023
Blaise
Reviewed at:
otterbox.com
Posted Jun 20, 2023
Okay but has flaws
The case that goes around the Otterbox is great but the shell that protects the screen and can be used as a stand is about as bad as it gets. When using the stand it gets stuck and to put it back it nearly break every time as if it gets stuck truly an awful design. Other than the stand the case does as expected.
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Response from Staples :
Oh no! We're sorry to hear about this unusual situation with your Defender Series Pro case for your iPad. The case should allow for you to utilize the stand feature with relative ease! We are certain that a replacement under our product warranty policy should help resolve this issue. Just give us a ring at 1-855-688-7269 and we would be happy to help.
Best,
OtterBox Customer Support
OtterBox, June 20, 2023
Sheri
Reviewed at:
otterbox.com
Posted Jun 18, 2023
Sturdy case!
My new Otterbox case is nice and sturdy! I think that my new iPad is safe in it.
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